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Paul Chase on City Talk's Business

Paul Chase on City Talk's Business

August 12th, 2014

Paul Chase, Director and Head of UK Compliance, was recently a guest on City Talk's Business with Frank Mckenna, CEO of Downtown in Business. Topics discussed included the One-North Plan and the Scottish Referendum.

To listen to the hour long programme follow the link below and select episode 219:


CPL takes its turn in the driving seat for Britain's Biggest Pub Tour

CPL takes its turn in the driving seat for Britain's Biggest Pub Tour

July 25th, 2014

It might not be Formula One but it's affectionately known as 'Blue Thunder' and certainly draws the eye!

No not, a supercar, a jet or even 007's Aston Martin. 'Blue Thunder', is actually the CPL Training Car and last weekend it carried out a very important mission. Together with two special CPL agents, Elle Emmanuel and Gui Chipchase, it took part in Britain’s Biggest Pub Tour (BBPT), transporting a giant Pledge Passport from Yates’s in Lancaster, 178 miles to First Edition on Bank Street in Kilmarnock.

Britain's Biggest Pub Tour is currently taking place across the UK in aid of Variety, the Children's Charity. Organised by Stonegate Pub Company, a client of CPL’s, it’s the largest pub tour ever attempted in the UK by a national pub operator and encompasses each of Stonegate's 620 pubs and bars visiting towns and cities as far flung as Isle of Wight to Aberdeen.

Keen to get involved in BBPT, CPL Training Group, the UK's leading training provider for the hospitality industry, volunteered to take part in a leg of the tour transporting the BBPT Passport on Saturday 12th July. Leaving Lancaster at 1pm, Blue Thunder and his team reached Kilmarnock at 5.50pm to a rapturous reception.

"Blue Thunder is not exactly speedy but he certainly turned a few heads when we arrived in Kilmarnock, especially with the passport inside nearly as big as the car itself! It’s been fantastic to have been involved with Britain’s Biggest Pub Tour. The teams and their customers at each of the pubs were hugely enthusiastic and there is a real buzz of excitement about the challenge", said Elle.

Whilst in Kilmarnock Elle and Gui took the opportunity to hand deliver the Personal Licence to First Edition’s General Manager who carried out his training via CPL Training. His name? William Wallace, of course!

CEO of CPL Training Daniel Davies commented, "Stonegate never does things by halves and this charity challenge is no different. It's hugely ambitious but the enthusiasm of the whole company and all its 12,000 employees shines through. Congratulations to Stonegate for smashing its own £100,000 target and being well on the way to doubling it."

Lee Woolley, Head of Learning and Development at Stonegate Pub Company and committee member for BBPT challenge said, "Thanks to CPL Training Group for stepping up and getting involved. They are never fazed when we ask them to do something a bit off the wall and this is certainly one of them!"

Our HR star graduates

Our HR star graduates

July 11th, 2014

The HR team continues to go from strength to strength as Melanie Douglas graduates today, courtesy of CPL Training Group.

CPL has provided Mel with full sponsorship through her fast-track Chartered Institute of Personnel and Development (CIPD) Human Resource Management qualification, to become a full associate member of the CIPD.

Studying at Wirral Met, Mel has previously completed a CIPD certificate qualification in 2013 and following this intense eight month programme, plans to continue onto the post-graduate qualification in Human Resource Management (MSc) at LJMU later on this year.

Joining CPL in 2012 as PA to Daniel Davies, Mel was promoted to HR Administrator in May 2013, joining Lisa Graham (Group HR Manager) to form the brand new HR team. Over the past twelve months, she has gained invaluable hands on experience, to expand her knowledge and skills and has become a fully rounded member of the department.

Lisa commented 'It has been fantastic to see the professional growth and development of Mel in her new role over the last twelve months. HR is considered to be a dark art amongst the industry and she has proved to be a complete natural. Starting from scratch, we have focussed on a vast range of internal projects and although the learning curve has been steep, she has excelled in every area. She's an invaluable member of not only the team but the wider group and we will continue to support her to achieve all she is capable of.'

Well done Mel!

In the spirit of learning

In the spirit of learning

June 18th, 2014

CPL Online has developed an innovative bespoke e-learning career development programme for Spirit Pub Company.

A new approach to career development, the 'Career Pathway', based on Spirit Pub Company's award-winning Training Tree learning and development programme, allows users to proactively develop their own role, working their way across relevant routes and pathways. A combination of e-learning, film and games, delegates visit and complete task-based branches with the ultimate goal of achieving compliancy within a specific area of learning.

Spirit Pub Company operate an estate of over 1,200 pubs nationwide and are committed to developing new and innovative ways of supporting staff in their professional development.

David Dasher, CPL Online's Managing Director, has worked closely with the Spirit team throughout the eight month development programme. David said: "It's always great to be presented with a fresh challenge that means a new way of working for our own internal team. Spirit wanted to take the e-learning concept a stage further and apply that to their internal career pathway development programme and it’s worked incredibly well!"

"Individuals are able to pursue their ambitions online and demonstrate their abilities and willingness to learn through this bespoke console. This has been a major programme and a first for us - it's great to see it now in place and rolled out to over 13,000 of Spirit's staff across the UK.”

The Training Tree design is visually bold, bright and engaging, yet is functional, forming part of the programme's interactive menu. Staff can access their appraisals, e-learning courses, company policies and more from the Career Pathway, enabling people to not only carry out mandatory training, but to understand and manage their own progression within Spirit. Over thirty bespoke online training modules have also been created for Spirit that aid employees in their induction to the pubco.

Spirit brands include Chef & Brewer Pub Co, Fayre & Square, John Barras Pub Co, Flaming Grill Pubs, Good Night Inns, Taylor Walker and the Wacky Warehouse. Mark Peters, Head of Learning and Development at Spirit Pub Company said: "Our ambition is to be the No.1 Hospitality Company in the UK. A business is little without its people and we are committed to employing a team that want to stay with us, develop professionally and pursue their ambitions with us. This new console based learning will ultimately help us achieve that."

In with the new!

In with the new!

April 2nd, 2014

HTML5 will be the new standardised markup language in the next few years and it is designed to deliver almost everything you want to do online; from animation to apps, music to movies.

Hypertext Markup Language (HTML) is a system that enables programmers to achieve font, colour, graphic and hyperlink effects on web pages.

The HTML5 working group includes Apple, Google, Microsoft, Mozilla and hundreds of other vendors - including CPL Online.

We are upgrading over 35 e-learning courses, which were previous created in Microsoft Silverlight, to HTML5 by building them in Adobe Edge. At CPL we strive to expand our business alongside growing technology, which renovates and improves every single day. When the courses are available in HTML5 you will be able to do your training on all major browsers (Safari, Chrome, Firefox, Opera, Internet Explorer) as usual but now on any platform you want, including tablets, smartphones and desktops.

The HTML5 e-Learning courses will be available soon - so keep your eyes peeled for our advanced products on your favourite devices!

Helping pubs grow

Helping pubs grow

March 24th, 2014

The Essentials of Pub Management (EPM) course is supporting the licensing sector to help new pub owners make more of their business.

EPM is a three-day course aimed at people taking on a tenanted or leased pub. It has been developed by CPL Training in partnership with North West Regional Inns, who are the primary supplier of the course to candidates and they have been trialling the blended training approach with a dozen new licensees for the past year.

Gary Laycock, Chief Executive of North West Regional Inns said: "Up and coming licensees found the course really helpful and it has provided guidance when they have been starting up their new pubs. The mix of face-to-face training and e-learning really kept people motivated."

The course is completely tailored towards the licensing sector and has already been approved by a number of pubcos. EPM shows candidates how to operate their business, covering important topics such as finance, pricing, stock control, customer service, contracts, cellar training, employment law and product knowledge.

Daniel Davies, Chief Executive of the CPL Training Group said: "The ethos of the course is 'business basics first' – we are providing people with the foundation to build great pubs on."

The course is available at £450 plus VAT and the package includes examinations and certificates. As part of a special offer a second place can be booked for £250 plus VAT if booked together through CPL Training.

History in the making

History in the making

March 11th, 2014

David Jones, the Training, Scheduling & Co-ordination Manager at CPL Training has completed his Masters in History.

David received his good news from the Open University and he has been awarded a Pass with Merit in his Masters. His final dissertation was a study on the development of bell-ringing in Wirral between 1880 and 1915, investigating the impact of the so-called 'Belfry Reform' movement and links to wider religious trends.

Bell-ringing is David's hobby outside of work, so to write the dissertation on a topic that he enjoys was a pleasurable affair. David said: "I had been thinking of doing a Masters since finishing my undergraduate degree back in 2003. Although History was only 50% of my first degree, it was the part that interested me most. I have always enjoyed pushing myself mentally so I thought it was a good time to do it."

The study of History has also been beneficial to David's role within the company as it has improved his analytical and critical thinking skills.

Everyone in CPL congratulates David on his achievement and wishes him all the best with his future studies.

World-class trainer

World-class trainer

March 5th, 2014

Kevin Sambrook, a Wine & Spirit Education Trust (WSET) Approved Programme Provider (APP) has been nominated for the Educator of the Year award.

The Riedel Trophy for the WSET Educator of the Year is awarded to an individual or company making a significant contribution to WSET courses and qualifications in the past year, whilst achieving superlative results in WSET programmes and demonstrating innovation in education.

Kevin has grown his student numbers primarily through being flexible and successfully selling his services as a tutor in just two years. Brunning & Price Pubs, Armit Wines and Harvey Nichols in Manchester are all using his services to deliver predominantly the Level 2 Award in Wines & Spirits and over 50% of his students achieved Merit or Distinction. More specifically, Kevin has trained employees from Living Ventures Restaurants Ltd and the Musgrave Group on behalf of CPL Training.

Being one of the eleven finalists for the prestigious award is something to take pride in, as the nominees were selected from an international pool of hopefuls. CPL is extremely proud to have Kevin as a WSET APP and we hope he goes on to be an even greater success in the future.

Training Online meets major milestone

Training Online meets major milestone

March 4th, 2014

CPL Online is celebrating a major milestone having delivered 500,000 online training courses.

The business, part of CPL Training Group, was launched four years ago and has grown rapidly to become of one of the largest training providers of its type in the UK. CPL Online already counts leading brands including Coca-Cola, Carlsberg and Heineken and almost all of the UK's leading pub companies as key customers.

David Dasher, Managing Director of CPL Online said: "This is an amazing milestone for us! Whilst we recognised there was a definite gap in the market for a dynamic and technology driven online training provider, we didn't expect this level of demand."

"Awareness of the business grew organically and began initially with the CPL traditional core customer base; the licensing trade. Diversification continued fairly quickly thereafter and we now operate across almost all sectors. Typically, we now deliver around 20 courses for each client, many of whom approached us initially with a single one-off project."

The CPL Online courses range from standard compliancy training to complete bespoke for customers needing specific training. All courses are fully interactive and contain graphics, animation, videos, audio and games.

David added: "Our ability to deliver at every level and for every need has helped spur our growth on. Diversity, flexibility and innovation are most defeinitley key drivers for us and we are becoming recognised as leaders in our field. We're all incredibly proud of our achievements and are already working our way towards one the million mark!"

Leading training company rolls out wide range of e-learning courses

Leading training company rolls out wide range of e-learning courses

March 4th, 2014

One of the UK's leading training companies, abv Training, has rolled out a range of 28 high quality e-learning courses designed for professionals in the licensed and hospitality trades who do not have the time to attend tutor-led programmes.

The firm has partnered with internationally-renowned company, the CPL Training Group, to offer courses providing qualifications in licensing, bar and cellar skills, safety and compliance, service skills and management.

Students can access their packages via a dedicated online console on the abv Training website and they are able to learn at their own pace.

The courses are highly interactive with 3D animation, graphics, video, audio and gaming technology to help learners become fully engaged with their programme.

Frazer Grant, CEO at abv Training, said: "Our e-learning project is market-leading and we are really looking forward to offering such a great package."

"Businesses are now looking to diversify the range of learning solutions to enable accessibility. E-learning gives people the opportunity to learn at their own pace, in their spare time and attain a qualification which can really help progress their career and benefit the establishment where they work."

Daniel Davies, CEO at the CPL Training Group, said: "We are really excited to be working with abv Training on their e-learning project."

Heaven or Hell at the CPL Christmas Party

Heaven or Hell at the CPL Christmas Party

December 31st, 2013

This year’s awards ceremony saw a twist with some hellish Staff awards intermingled with the usual heavenly Directors, with a few surprises thrown in along the way. We commend Lisa Graham and Mel Douglas for their impeccable song choices for each award!

Here's a list of this year’s winners...

Newcomer of the Year: Adam Houston

Dapper Chap Award: James Hendy

Most Glamorous Female: Gill Dasher

Rising Star Award: Cath Gillett, Tim Aldous, Cathy Kay

Smile Award: Liam Bell

Unsung Hero: Lorna Dutton

Cool in the Gang Award: Kim Waters

Funniest Moment of the Year: Alan Leech doing the Harlem Shake in his PJs with a bin on his head!

Best Trainer Award: Aileen McDonald

Good Samaritan Award: Michelle Lyons

Sales Person of the Year (CPL & TIC): Rob Griffiths, Antony O’Toole, Emma Simons

Diva of the Year: Steph Lewis

Innovation Award: Azure Team (Giles Drake, Adam Evans, Ant Millar)

Megaphone Award: Peter Moss

Bleep Award: Sophie Moss

Achievement Award: Accounts Team (Andrea Mulcaster, Steve Walker, Kim Waters, Kurt Roberts, Liam Bell, Alex Higginson)

Coolest Geek Award: Phil George

Iron Man Award: David Dasher (presented to him by Iron Man himself, Barry Graham)

Director’s Award: Andrew Rannard

On behalf of everyone at CPL we would all like to thank our directors for hosting the night and wish them all a Merry Christmas and a Happy New Year! The pictures from the 2013 Christmas Party will be available soon on CPLe-learning and CPL Training’s Facebook pages.

Market Share figures 2013

Market Share figures 2013

December 20th, 2013

The CPL Training Group has just released figures for its market share for Q3 2013 in respect of the personal licence qualification, the APLH. Paul Chase, CPL Training's Director and Head of UK Compliance reports: "In Q3 2013 we achieved a record 31.1% of the personal licence training market. In this quarter 4,040 people sat and passed the APLH qualification in England and Wales with us. We are naturally delighted at this result, which reflects our growing corporate client base from across the licensed retail sector, as well as the ongoing support of SME licensed premises in England and Wales. I would like to take this opportunity to thank all our customers for their support and to wish them the compliments of the season."

Stonegate nominated for two categories at HR awards

Stonegate nominated for two categories at HR awards

December 17th, 2013

Stonegate Pub Company has been shortlisted in the HR Distinction Awards in two categories: Distinction in People Development; and Distinction in Innovative Use of Technology, for its bespoke online intranet system 'Elsa', developed in partnership with the CPL Training Group, which houses a wealth of training and company information, along with all 12,000 employees' professional development records.

Tim Painter, human resources director at Stonegate, said: "Our employees are vital to the success of our business, and having happy, motivated people is of the utmost importance. We take great pride in their development and ensure that there is a range of reward and recognition schemes that benefit everyone. Being recognised for the work that we do for and with our people is just fantastic. It's a real testament to the whole company who contribute towards making our business such a success."

The winners of the HR Distinction Awards will be unveiled at a ceremony in Birmingham in February and CPL are routing for Stonegate to win!

Your future in e-learning is in motion

Your future in e-learning is in motion

November 28th, 2013

CPL Online is looking to take on at least five new Animators to help boost its growing team as the demand for custom e-learning courses by high-profile clients such as Coca Cola, Carlsberg and Star Pubs & Bars (Heineken) continues to rise. A recruitment campaign aimed at talented and enthusiastic animators, however, has still not attracted enough applicants to meet demand.

Animators form a crucial part of the e-learning process, bringing content to life through engaging imagery and interactivity, encouraging e-learning users retain important information - which is exactly what clients want from courses.

David Dasher, Managing Director of CPL Online said: "We've been surprised by the lack of response to our recruitment drive. Liverpool is a city renowned for its creativity but people are still looking to Manchester and Leeds to pursue opportunities. We're ready to recruit now and want to hear from anybody with a background in animation who's looking for a new opportunity or to kick start their career after leaving education.

Dasher continued: "CPL Online is one of the largest companies of its kind in Merseyside and we're growing rapidly. Whilst we're looking to recruit from a resource perspective, we also want people on board who can bring new, innovative and forward thinking ideas and skills. In return CPL Online offers the chance to work in an engaging atmosphere on rewarding projects that allows them to explore their own talent and abilities."

Previous experience in animation is necessary to be part of the online animation team and applicants will need in-depth knowledge on animation that can be presented in an online or print portfolio.

Since launching just four years ago, the firm now employs a team of 50 people due to a rapid and continuing client demand. The expansion has seen staff intake double in the past six months, a figure that is expected to continue to rise as new clients come on board.

There are currently three positions left in CPL Online for the role of junior animator. To apply for the role please send your CV to Melanie Douglas: melanie.douglas@cpltraining.co.uk.

Abolition of Personal Licences: The Letter

Abolition of Personal Licences: The Letter

November 25th, 2013

Paul Chase, Director and Head of UK Compliance at CPL Training, wrote to various industry representatives, to enlist help in persuading the Government not to abolish the personal licence system in favour of a patchwork quilt of local licensing authority training and vetting conditions.

To read the letter containing all 14 signatures of the industry representatives, please download the PDF here.

Right on the money!

Right on the money!

November 14th, 2013

The CPL Training Group’s Finance Director Peter Moss was a nominee at the Finance Director Awards 2013 – and he won!

Peter won the award for the Best Finance Director of an Ltd Company (under £12 million turnover) last night at the Crowne Plaza, Liverpool – and rightly so after all the time and effort he's put in to developing the CPL Training Group.

Peter Moss said upon the receival of his award: "Only I'm allowed to make me look bad – so therefore my team's aim is to make me look good. It must be working."

Everyone at CPL is extremely proud of their Finance Director and offers their congratulations!

CPL Training argues abolition of personal licences will create huge complexity

CPL Training argues abolition of personal licences will create huge complexity

November 7th, 2013

CPL Training, the UK's largest licensed retail training provider, has voiced its opposition to plans to abolish personal license holders. The company has argued that the move will be a retrograde step that will create huge complexity for multi-site operators.

In a submission to the Home Office, which is carrying out a consultation on the plan, the company stated: "Currently we have a coherent, national, qualification-based personal licence system that is well understood, and which creates a minimum standard that applies to all licensed premises. To replace this with the local conditioning of premises licences will hugely increase complexity and cost. If the purpose of the proposed change is to enable the targeting of national training and vetting benchmarks, then in excess of 400 local licensing authorities will have to decide on what basis to divide premises into high and low risk. It will vary from one authority to another; and different types of premises and categories of staff will be caught by the local application of national training and vetting benchmarks. For multiple-site operators this creates huge complexity and cost in terms of managing compliance with a patchwork quilt of local training conditions. And given that blanket premise licence conditions cannot be imposed, any new licensing policy in a given authority’s area would require each and every premises licence to be reviewed in order to impose "targeted training conditions" – at a cost that has not been calculated."

CPL Training argues that moves to cut down Red Tape are to be welcomed but the "Government's proposal to abolish the personal licence is an ill-considered, unwanted reform".

The company's submission said: "It is reminiscent of the proposal to abolish the Security Industry Authority as part of the "bonfire of quangos". In the end the SIA was reprieved after protests from the private security industry that had heavily invested in its provisions. Our sector has heavily invested in the personal licence system. We earnestly hope that investment will not be wasted and the Government will not enact this reform."

CPL Training reported that between the start of 2005 and the first six months of 2013, 574,565 learners have sat and passed the personal licence qualification in England and Wales. Currently between 12,000 and 14,000 learners per quarter sit and pass the APLH qualification – approximately 55,000 per year.

It added: "This is an unprecedented level of training and qualification in licensing law and responsible alcohol retailing that would never have been achieved without a legally mandated, qualification-based personal licence system. We find it incomprehensible that this level of training will be discarded in favour of an uncertain local application of national training and vetting benchmarks through conditioning of licences. This is a retrograde step that takes us back to the situation that preceded the introduction of the NLC in 1992."

CPL Christmas Party Awards

CPL Christmas Party Awards

November 6th, 2013

The Christmas Party is fast approaching and both Mel and Sarahmarie are currently busy organising the event to ensure all who attend have a fabulous evening! The invitations will be circulated to all over the next few weeks, giving you all of the details you will need to know.

Following CPL tradition, during our Christmas Party on Friday 20th December, the directors will be presenting a selection of employees with awards to celebrate outstanding achievements throughout the year.

However this year, in line with our Heaven & Hell themed Party, we have devised an 'X-Factor' style twist also introducing a new Alternative Awards category. All employees are invited to nominate their colleagues and Directors for as many categories as they wish by no later than Friday 29th November 2013.

Sealed nomination boxes are located in each building so that staff can anonymously submit their nominations. One will be situated by the coffee machine in CPL Training and the other is located in the staff room in CPL Online.

Awards Categories are as follows below;

1. Diva of the Year - Think red carpet glamour and Hollywood-style tantrums!

2. Iron Man / Woman Award - Driven by their competitive nature to win at all costs!

3. Funniest moment of the Year - An award for the craziest, funniest or silliest moment!

4. The Dapper Chap Award - A compliment to the guy who looks incredibly smart, sexy and stylish!

5. Most Glamorous Female Award - Charming, beautiful and smart - This lady has it all!

6. The 'Bleep' Award - An expressive person who hasn't quite learnt how to mind their P's & Q's!

7. The Megaphone Award - Ear defenders at the ready when this person is around!

8. The Smile Award - An individual who brings a ray of sunshine to everyone's day with their infectious smile, no matter what the weather.

9. The Good Samaritan Award - The one person who you can always call upon for sound advice.

10. 'Cool in the Gang' Award - Think of the 'coolest kid in school', everyone wants to be in their gang!

11. The Coolest Geek Award - An eccentric and enthusiastic individual who lives and breathes Geek Chic!

The nominations will be drawn up by the HR Department - ready for the big night. Nomination sheets have been emailed to you.

May we remind to you to keep all of your nominations light-hearted and in a friendly manner. You are also only allowed to submit one nomination form per employee and please try not to nominate yourself for an award!

APLH Venues 2014

APLH Venues 2014

November 6th, 2013

The new APLH and SCPLH courses for 2014 are ready to roll!

The Award for Personal Licence Holders (APLH) and the Scottish Certificate for Personal Licence Holders (SCPLH) is held in over 70 venues across the UK, and next year three new venues are being added to our extensive list in Hereford, Portsmouth and Taunton.

Some venues are being replaced, which includes Telford, which will be replacing Shrewsbury; Waltham Abbey is replacing Enfield and the London Docklands will be replacing the Canary Wharf venue.

The APLH and SCPLH qualifications are needed to apply for a personal licence to sell alcohol and advance your career prospects within the licensed retail sector in the UK. As the UK's largest supplier of personal license training, CPL Training are always looking to supply you with more venues closer to your premises' location.

To book an ALPH or SCPLH course near you for 2014, click here.

Trick or Train – The Winner!

Trick or Train – The Winner!

October 31st, 2013

This October, 30 true or false questions were asked, and it was up to our online contenders to decide if they were a Trick or a Train.

The stakes were high – out of a possible 13 only seven made it through to the finals by answering all 30 questions correctly before the clock struck Midnight, announcing All Hallow’s Eve.

The seven contender’s names were drawn from a hat, and the winner was... NEAL LEWIS!

We offer our congratulations to Neal and we hope he enjoys spending his £50 worth of highstreet vouchers! And well done to all the runners up who received consolation Halloween treats!

To get involved with our future Facebook competitions, please Like www.facebook.com/cplelearning

175 Year Old Brewery Wins Family Business of the Year

175 Year Old Brewery Wins Family Business of the Year

October 30th, 2013

Just one week after claiming the title 'BEER CHAMPION 2013' at the BBPA Awards Diner in London, Robinsons have received another accolade, this time 'FAMILY BUSINESS OF THE YEAR'.

There were a record number of nominations for this year's event, which was once again, a sell-out. The cream of the North West's entrepreneurial crop were all present to enjoy the 12th annual awards ceremony, organised by EN Business Awards and held at The Mere Hotel.

The calibre of entrants was extremely high but it was Robinsons Brewery who walked away with the 'Family Business of the Year' award (sponsored by Lancaster University Management School).

It is no secret that the Cheshire family brewers have been busy bees of late. In the past 12 months alone Robinsons have rebuilt their time-honoured Victorian brew house, combining cutting edge technology with 175 years brewing expertise; they have launched an innovative new beer and food matching concept with Simon Rimmer, and to top it all off they have enjoyed exponential success (both at home and abroad) with TROOPER, a beer created with Iron Maiden's lead vocalist and real ale aficionado Bruce Dickinson.

Kirsty Hewitt, editor of EN Magazine, said, "Robinsons Brewery is a rare example of a business which has been run by the same family for 175 years.

"One of the UK's biggest independent family breweries, it has gone from humble beginnings in Stockport to a multi-million pound empire boasting more than 340 pubs across the North West."

"The judges were impressed with the company's longevity and its innovative nature. They also said they are looking forward to seeing what Robinsons will do next."

Commenting on the award, William Robinson, Managing Director (Pubs Division) of Robinsons Brewery and member of the sixth generation of the Robinsons family, said:

"We are delighted to win this award – the timing couldn't be more perfect for us. We've been working very hard to raise awareness of Robinsons, both locally and internationally, by communicating better with our customers, bolstering our brands, and boosting our local economy with high quality training courses and a new Visitor Centre. This award is testament to the dedication of each and every tenant, employee and family member here at Robinsons."

A family tradition, and one which has grown over many years, the story of Robinsons – now one of Britain's biggest independent family breweries – is not just about the history of a brewery but of a family which has played (and continues to play) an immensely important role in British Brewing.

Admiral cranks up e-learning

Admiral cranks up e-learning

October 29th, 2013

Admiral Taverns says it has now put more than 100 of its licensees through its new package of e-learning that is designed to help staff train at their own pace.

Admiral launched the package with the CPL Training Group on an online platform accessed via the Admiral Taverns website. It has various modules including compliance, stock management and HR, and can be picked up at whatever time suits a licensee for a flat fee of £250 a year. Around 130 people have now accessed the e-learning programme.

Suzanne Smith, head of licensee recruitment and training, said: "I'm delighted that we have reached this milestone so quickly. It’s been a really important and positive move for Admiral as the delivery of training online fits so well with the demands placed upon licensees. We think that is why we are seeing such strong take up of e-learning."

CPL founder and chief executive Daniel Davies said: "We are delighted to be partnering such a respected company as Admiral. It is a great proposition and fits well with the excellent training programmes that Admiral already has in place, making training and development as accessible and as practical as possible for licensees, and also, importantly, for pub staff."

Financial Rewards

Financial Rewards

October 18th, 2013

The CPL Training Group’s Finance Director, Peter Moss, has been nominated for the Best FD of an Ltd Company.

The Finance Director of the Year Awards 2013 celebrates the achievements of leading individuals and businesses within the Chester, Liverpool City, North Wales and Warrington regions.

Peter Moss is responsible for the both the strategic and day-to-day financial management of the Group and has over 20 years' experience across the Professional Services, Distribution, Logistics and Retail sectors. He has also held the position of Finance and Operations Director at a number of multi Fast Track 100 award winning companies; however this year we take particular pride in Peter, as he has overseen the development of CPL Online's expansion and has played an integral role in the building's overall design.

Hopefully our FD's achievements will see him win his award on Wednesday 13th November at the Crowne Plaza, Liverpool and we wish him the best of luck in his category!



October 4th, 2013

CPL Training are hoping to enlist your help in persuading the Government not to abolish the personal licence system in favour of a patchwork quilt of local licensing authority training and vetting conditions.

The Government’s proposals, and why they are misguided:

  • To abolish the personal licence

  • To make the DPS the only person who can authorise alcohol sales on licensed premises, but the DPS wouldn’t hold a licence

  • To require a criminal record declaration every time the DPS changes

  • To replace a coherent, qualification-based national system of personal licences that delivers consistency and flexibility, particularly when changing the DPS at short notice, with so-called “targeted local alternatives.”

  • “Targeted local alternatives” means every licensing authority deciding who needs training and vetting, and in what types of premises, and how often. A postcode lottery of training and vetting that will vary from one area to another and one premises to another, and will lead to heavily-conditioned premises licences and no consistency

For the first time since the Alehouse Act of 1552 the person or persons managing a licensed premises wouldn’t have to hold a licence. Abandoning the personal licence diminishes the status and authority of those managing licensed premises and will lead to a weakening of supervision. 

It is important that you make your views known to the Home Office; otherwise we could be sleepwalking into a nightmare of increased cost and complexity for the sector. 

There are two ways to respond to the consultation and make your opposition known:

1.You can go direct to the online response form here

2.Simply provide a written response that answers the questions contained in the consultation response document and post it to: Alcohol Team, Drugs and Alcohol Unit, Home Office, 4th Floor Fry Buildings, 2 Marsham street, London SW1P 4DF.

But hurry - the closing date for the consultation is the 7th November 2013! 

Trick or Train?

Trick or Train?

October 2nd, 2013

This October 30 true or false questions will be asked - it is up to you to decide if they are a Trick or a Train.

The person who gets each of the 30 questions on CPLe-learning’s Facebook page correct will be entered into a prize draw… the prize being £50 worth of highstreet vouchers!

If more than one person gets all the answers correct, their names will be drawn out of a hat. If no one has answered all the questions correctly, the person with the most correct answers will win the prize.To answer the question, please insert your answer (‘Trick’ – False, ‘Train’ – True) into the comment box attached to each question.

The winner will be announced on Halloween! So get involved this October and get answering to be in for the chance to win: https://www.facebook.com/cplelearning

Online training gets a re-vamp

Online training gets a re-vamp

October 1st, 2013

The CPLe-learning website has been re-designed for a more easy-to-use experience so that users can navigate to the courses they need in click.

The first CPLe-learning website went live early in 2012 to provide people with online accessibility to e-learning courses. E-learning courses are still CPL Online's most popular product, and we want to make them as accessible as possible for everyone to enjoy and learn from.

Not only has the CPLe-learning website been upgraded but the compliancy courses are also seeing a re-vamp, which are due to be available for e-learning users in 2014. David Dasher, MD of CPL Online said: "There's two reasons behind the upgrades – one is due to CPL Online's pledge to clients that we will ensure high-quality levels of e-learning courses are maintained, so that e-learning users are training effectively online."

"The second reason is that technology is growing, and our company is growing with it. Our teams at CPL Online are more advanced than ever - as is the technology they use to build courses and other online products on. With the likes of the green screen, audio booth and supercomputer, we ensure everything we create is the best quality we can achieve."

To view the new CPLe-learning website please go to: www.cple-learning.co.uk and for daily updates from the office please follow our Twitter account @cplelearning and 'Like' our Facebook page here: facebook.com/cplelearning

Livercool 2013 – the Nominee from CPL

Livercool 2013 – the Nominee from CPL

September 30th, 2013

Fahim Choudhary, National Account Manager at CPL Training, has been nominated for the second year in a row for The Livercool Awards 2013.

The Livercool Awards, which are hosted by Downtown Liverpool in Business (DLIB), is returning for its eleventh year to celebrate and reward the success of the business leaders, entrepreneurs and decision makers who have helped the city region's economic growth during the past twelve months. Award categories include Property Personality of the Year, Digital Entrepreneur of the Year and Man & Woman of the Year.

Fahim has been nominated for the Business Development Manager of the Year category once again, and our fingers are crossed for another win! Fahim works extremely hard on his national portfolio and CPL Training’s; constantly ensuring his clients' needs are met all year round.

The awards will be taking place at the Crowne Plaza, Liverpool this November. To vote for Fahim, please follow this link: http://www.surveymonkey.com/s/Livercool2013



September 25th, 2013

SABMiller launched its UK Scholars Programme in 2009 in partnership with BIIAB. Now entering its fifth year, it provides training and a nationally recognised qualification for people working in UK licensed premises such as pubs and bars, or selling alcohol in shops and other off-sales premises. The purpose of training staff in responsible alcohol retailing is to eradicate sales of alcohol to people aged less than 18 and to people who are drunk.

Scholars Programme objectives

  • Encourage a training culture in small businesses

  • Give them a helping hand though subsidised training, which gives them strategies for dealing with difficult issues

  • Encourage individual bar and shop staff to take personal responsibility

  • Discourage irresponsible drinking and reduce its impact on people and communities

The Programme provides participants with the opportunity to gain the BIIAB Level 1 Award in Responsible Alcohol Retailing. Participants must be 18 years of age and have worked in the licensed retail sector for a minimum of six months. As part of the programme outstanding participants will be identified during their training and will be invited to the BII’s Annual Luncheon. The person who demonstrates the greatest commitment, enthusiasm and professionalism in the responsible retailing of alcohol will be awarded the prestigious Retailer of the Year Award at the Annual Luncheon.

More background on the Scholars Programme can be found at: http://biiab.bii.org/documents/933

The financial support of SABMiller is what has made the Scholars Programme possible. SABMiller’s number one commitment is to encourage responsible alcohol retailing and discourage irresponsible drinking throughout the UK. In the first year of the Programme 800 scholars gained their qualification. This year another 1,000 will be given the opportunity to do so. CPL Training is approved to administer BIIAB qualifications and is participating in the delivery of the SABMiller Scholars Programme. We are running courses in Liverpool in October and November.

For further details of the courses contact Rob Griffiths at CPL Training on:

Tel: 0151 650 6910

Mob: 07780 683229

Email: rob.griffiths@cpltraining.co.uk

Growing company, growing technology

Growing company, growing technology

September 20th, 2013

Voiceovers are integral for CPLe-learning courses, and as the company delves into further advancements with its online products and services CPL Online treated their VO Artists to a state-of-the art sound booth.

The VocalBooth™ was required from Dolphin Music, who provides a wide range of acoustic solutions. The VocalBooth™ provides CPL Online with greater sound control and it is the most popular product for any professional recording or sound isolation… and of course, everyone is loving the "CPL orange" acoustic foam interior to match the company branding.

CPL Online is constantly striving to improve their products, and by hosting all product-developing facilities on-site they are able to produce quality services for clients and provide new and exciting roles for the talented people who work with them.

Scotland: have you refreshed your SCPLH?

Scotland: have you refreshed your SCPLH?

August 27th, 2013

Gain the qualification legally required to refresh your knowledge of licensing law and regulation with the Scottish Certificate for Personal Licence Holders Refresher (SCPLH/R) course.

All existing personal licence holders must take the refresher course as it has to be completed within five years of the Act commencing or commencing from the 1st September 2009 - whichever the latest date applies to you.

The taught part of the course will cover the most important aspect of licensing law and will refresh and update your knowledge; including licensing objectives, understanding the Licensing (Scotland) Act 2005, legal changes since the Act, licences and operating conditions, application procedures and how to protect children from harm.

The course takes four hours to complete and contains a multiple choice question assessment, which is awarded by Education Development International (EDI). You will need to have your course handbook SCPLH: Licensing Act 2005 for reference. For more information and to book a SCPLH/R course near you please follow this link: www.cpltraining.co.uk/training/licensing/scplhr2.aspx

The sky is literally the limit for CPL Training

The sky is literally the limit for CPL Training

July 24th, 2013

The Shard, formerly London Bridge Tower, is a 72-storey skyscraper. It stands at 1,016ft high and it is the tallest building in the European Union - and CPL Training is currently delivering face to face training there.

The two Aqua Restaurant Group restaurant concepts are Aqua Shard on the 31st floor and Hutong on the 33rd floor of the Shard. Over a dozen people are being trained in Award for Personal Licence Holders, Level 2 Food Safety and First Aid. Robert Dunning, HR Director of Aqua Restaurant Group said: "I am very pleased with the quality of the training that has been delivered to the members of staff; all of which have received a 100% pass rate in their courses."

The north-west based company are seeing more clients coming to train with from across the UK and internationally. Daniel Davies, CEO of the CPL Training Group said: "With the likes of Coca Cola, Carlsberg and Vauxhall now training with us we have really become a leader in the training division – and it shows. We now have a lot of clients coming to us from the London area, which reflects our high standards of training."

The Aqua Restaurants have completed their training in preparation for the two openings in the Shard.

To keep up-to-date with the latest APLH/SCPLH dates, please view the CPL Training website www.cpltraining.co.uk or follow @cpltraining on Twitter.

Caps off for sponsored graduate

Caps off for sponsored graduate

July 12th, 2013

Lisa Graham, HR Manager for the CPL Training Group, has graduated courtesy of CPL.

CPL Training Group has provided Lisa with full sponsorship throughout her fast-track Chartered Institute of Personnel and Development (CIPD) Human Resource Management qualification, to become an associate member of the CIPD.

Having previously completed a CIPD certificate qualification in 2009, Lisa returned to her studies to match the level of hands-on experience in HR she has obtained throughout the last five years. She enrolled at the Wirral Metropolitan College in 2012 and completed an intense eight month course.

The CIPD Human Resource Management qualification has allowed Lisa to expand her knowledge and skills by focusing on key strategic areas, such as workforce and talent planning, plus meeting the development needs of the CPL Training Group through further engagement with employees.

Lisa graduated at the Floral Pavilion Theatre, New Brighton on 12th July. She said: "My seven year old daughter, Mia, was my special guest on the big day. I wanted to make her proud and thank her for all of her patience and perseverance as I studied for the qualification. I want to be her inspiration so that she works hard and dreams big!"

Lisa has applied to commence her postgraduate qualification in Human Resource Management (MSc) at the University of Liverpool through evening classes, which will commence this September.

Race for Life with the CPL Racers

Race for Life with the CPL Racers

July 9th, 2013

Sunday 7th July the CPL Racers joined the Race for Life and raised over £400 in donations.

The CPL Racers consisted of women from the CPL Training group and their relatives. An estimated 4,000 women ran the combined 5k and 10k race in Liverpool and another 6,000 people came to support the girls and the cause. The race was held on the hottest day of the year so far, reaching 27°C.

The six girls felt the burn whilst running, jogging and walking through Sefton Park, but they all did it in less than an hour!

The CPL Racers' podium:

1st place: Lisa at 27 minutes

2nd place: Sara at 34 minutes

3rd place: Karen at 35 minutes

4th place: Sarah-Marie at 38 minutes

Joint 5th place: Sophie and Steph at 48 minutes

Lisa Speirs, junior graphic designer at CPL Online and 'gold medal' holder, said: "I really enjoyed the event; the atmosphere of everyone supporting the same cause together was a great feeling. Also, Race for Life has inspired me start training again - now I'm aiming to do the 10k race next year and raise even more money to help beat cancer!"

So, the question on everyone's lips: how much did the CPL Racers raise?

The majority of donations came from people at the CPL Training Group and their family and friends, but some of CPL's clients also donated, including Dennis Forsyth from Cheers Café, Bar & Tavern, Fraserburgh. Plus, a huge chunk of money came from the florists at Karen's workplace Hartley's Nurseries, Lydiate - so a big thanks to everyone that donated to the grand total of £425!

To view the pictures from the day, please view the CPLe-learning Facebook page: www.facebook.com/cplelearning

Absolute beginners

Absolute beginners

July 5th, 2013

Two new employees have joined CPL Online this month, adding towards the company's growth.

The new starters are Dennis Anderson, who is joining the course development team to aid in coding e-learning courses; and Nick Street, who will be part of the support team helping all e-learning users with their enquires.

Dennis and Nick are part of a group of new people at CPL Online who have joined this year; five employees began only two months ago across the animation, web development and database design teams. The online training company has been expanding rapidly over the past year and has taken on major companies such as Coca-Cola, Heineken and Carlsberg.

David Dasher, MD of CPL Online said: "Businesses have realised the potential of CPL Online and what we can provide for them; so as the workload grows, as does our need to take on more people. We have been expanding rapidly over the past year and we're very keen to employ talented and innovative people that have just finished university in and around Merseyside."

Employing young creative people whilst presenting opportunities to learn and develop lies at the heart of CPL Online, and the employees reflect this mantra by the excellent work they produce. So welcome and good luck to all CPL Online's new starters!

The summer of CPL

The summer of CPL

July 3rd, 2013

Five students have come to spend their summer holidays at CPL!

Hannah Williams and Sean Breeze are spending several weeks at CPL Online for work experience; plus Joe Lewis, Jennifer Birss and Jacob Baylis are back again to lend a hand to the support and animation teams.

Sean Breeze has been given an eight-week position in the CPL Training Group with the IT team, where he will be helping out with technical issues. Antony Millar, IT director at CPL, said: "I'm certain Sean will benefit massively from being part of our team - we manage a range of systems for CPL and our clients so the skills he will hone will be indispensable for future work."

CPL Online encourages young, talented people to work with them, and over 60% of the company's workforce consists of people under the age of 30. Joe is approaching his final year at Hull University this September, along with Jennifer who has just finished her degree in Human Geography at the University of Leeds - and very recently obtained at 2:1 (congratulations Jen!). Both students have already spent Easter, Christmas and summer breaks at Bridge Court before and it has helped them to how to apply themselves within the working world.

Joe Lewis said: "It's great to be part of a growing sector, and when I come to CPL Online I gain invaluable skills by being involved in a young and invigorating workplace."

Jacob, from Teeside University and Hannah from UCLAN have already spent a few weeks at CPL Online already and are settling fine with the animation team. They are both currently helping to illustrate e-learning courses this summer.

Better prospects with CPL

Better prospects with CPL

July 1st, 2013

This Monday, David Dasher (managing director's son), Joe Anderson and James Dunleavey of St. Anselm College start their week of work experience at CPL Online.

David and James will be creating a video to document the media skills they will gain from working with the online training business; including getting involved with the new green screen. Joe will be taking lead from his older sister Nikki Anderson and working with the animation team on developing scenes for e-learning courses.

David Dasher, MD of CPL Online said: "It's great that we have some bright, talented kids learning in such an innovative environment this week. I hope David, James and Joe all take their work experience as an opportunity to gain new skills and help further develop themselves as creative and intelligent individuals."

The Final Frontier

The Final Frontier

June 19th, 2013

The expansion at CPL Online is finally coming to an end, closing with the original (Front) Unit being refurbished.

At the present the Front Unit is being painted and having new flooring put down, but in two weeks' time the foundations will have been laid and all the exciting new technology will be arriving, along with some fancy furniture, including a new boardroom table and large couches.

As described in previous news stories, the Front Unit is to be CPL Online’s client-facing building, which will contain a theatre where online products and services can be demonstrated to customers. Customers can also interact with the online services and products through Smart Boards, which MD of CPL Online David Dasher is thrilled about. To view images of Dasher and his new toys, please take a look at our Facebook photo album entitled “Expansion Continuation”, which can be found via this link: http://www.facebook.com/cplelearning

In addition, the green screen is up and ready in Unit 1. The digital media team (starting soon) cannot wait to use it to help further develop e-learning courses and create in-house company videos.

CPL Online's Grand Opening will be taking place in September and we are expecting local companies, MPs and some of our clients to attend the big reveal. More information on the event will be coming soon!

Race for Life with the CPL Racers

Race for Life with the CPL Racers

May 31st, 2013

Race for Life is a British charity that started in 1994 to raise money to fund cancer research. Women take part in the Race for Life for various reasons; some in celebration of surviving a cancer experience. Others take part in memory of a loved one or to give hope to a cancer-free future. But all of those who take part in the Race for Life events share a common goal: to raise money for Cancer Research UK's ground-breaking work and to help save more lives.

This summer the girls across the CPL Training Group will be taking part in the Race for Life Sefton Park 5K race on Sunday 7th July. The target aim is to raise £200, but after a colossal £638.40 was raised for Red Nose Day in March, we are certain that everyone across the CPL Training Group will exceed the target.

To show your support, please donate here: http://www.raceforlifesponsorme.org/cplracers

To join The CPL Racers, please follow this link

The Group ID code is: SM64926. You will be charged a £15 joining fee, which the proceeds go to the event itself and the Cancer Research charity.

Feel to invite your friends and family to join the CPL Racers too! Together we will bring forward the day when all cancers are cured.

If you have any questions please do not hesitate to email sophie.moss@cpltraining.co.uk.

Staff Information Day

Staff Information Day

May 10th, 2013

On Friday 3rd May 2013, the CPL Training Group flocked to Floral Pavilion, New Brighton for their annual Staff Information Day presentation.

Staff Information Day reviews the past year and presents employees with the chance to understand more about the company they work for and the results it achieves, all through the medium of presentations and internal networking.

There were five speakers this year, three of which were from external companies. Daniel Davies, CEO of the CPL Training Group, was first to present. His speech explained how we have created a blended learning solution setting CPL apart from other competitors and the ups and downs of the previous year.

Jim Kelly, spokesperson for Palmer & Harvey, talked about why they chose us as their online services provider and the work CPL Online have done for the UK's leading independent and national wholesaler; concentrating on the Focus and Vehicle Management systems.

Lee Woolley, Head of HR at Stonegate, talked about CPL's and Stonegate's "match made in hell/heaven", and how they're looking towards the future by making further staff development innovations with CPL Online.

Paul Charity, MD of Propel Info, spoke of the free-to-air morning briefing newsletter and how they help to promote the CPL Training Group through brand recognition, engagement, news writing, message reinforcement and face-to-face.

David Dasher, MD of CPL Online and infamous for his distinct presentations, talked about the success of CPL Online in the past 12 months and what the future will hold for the online services, products and e-learning courses; which looks like it will be a very exciting future indeed!

The presentations were finished by Daniel Davies with a bid for those to line their stomachs with condiments from the buffet before making their way down the road for drinks in i-Kandy; and thanks very much to Dan for supplying the free bar - cheers to the next year at CPL!



May 7th, 2013

Star Pubs & Bars has appointed CPL Online to roll out an e-learning package for all its lessees encompassing 24 accredited staff training and personal development courses.

Star Pubs & Bars lessees are the first of any national leased pub operator to benefit from the e-learning programme which provides them with the high standards and scope of managed pub company training.

The pub operator has used its buying power to secure the package for its lessees at a fraction of the cost they would be able to purchase it for as individuals. For just £250 a year each pub's staff and lessees can access the interactive training from any internet connected computer 24 hours a day completing as many courses as they wish. The modules are grouped into three main areas: compliance (such as Age Verification, Food Hygiene and Health & Safety), soft skills ranging from ‘Up-selling’ to Cellar Management and personal development, including Interview Skills, Staff Appraisals and Time Management courses.

Research of Star Pubs & Bars' lessees has found that sourcing good, affordable staff training was a major challenge. Chris Moore, Star Pubs & Bars property and strategy director, stated: "E-learning is the perfect solution. Courses are designed to be used unsupervised and feature interactive animations, games and voiceovers to make the process easy, accessible and fun. Everyone can do it at a time and place that best suits them and can work at their own pace – ideal for pubs where employees work different shifts. Importantly, nobody is required to leave the pub, a real benefit in a busy customer facing business."

The training brings benefits to lessees on many levels. As well as improving customer service and therefore sales, the package enables them to continue their own personal development and helps with the recruitment and retention of staff.

Moore explains, "Applicants can be required to complete basic training before they are taken on, a great way of identifying committed, enthusiastic candidates. And, once employed, lessees can provide staff with a structured development programme tailored to their individual experience, needs and ambitions."

Star Pubs & Bars anticipates that e-learning will ultimately transform all of its training, enabling it to transfer much of the factual information lessees need to know on line, freeing up time to focus on coaching lessees to gain different skills.

Moore added, "The Star Pubs & Bars estate is built on quality, long term sustainable pub businesses. We believe the key to a thriving pub is excelling in every area. We want to help our lessees have the best pubs, which means they have got to have the best staff; our new e-learning training will enable them to go a long way to achieving this."

Young's & Geronimo

Young's & Geronimo

April 30th, 2013

Forever Young's

Young's – a pub company operating 125 managed and 76 tenanted pubs have effectively used e-learning in the managed department for the past 9 years as part of a blended approach to the learning and development of their employees.

Young's are looking forward to working with CPL on the Young's Academy offering improved e-learning programmes for employees to gain the knowledge required to be safe and compliant in their role, as well as the additional features of a new internal communications - messaging platform and a bookshelf ensuring relevant information available to all employees dependent on the job role.

The Young's Academy provided by CPL is web based giving convenient access for all users, and we look forward to when messaging and the bookshelf are accessible from mobile devices.

The LMS provided by CPL with the Young's Academy will help senior managers and general managers track all team members learning and development enhancing the succession planning and career development of individuals in an objective way and the development of on line appraisal in the summer will support this further.

A new bespoke console will be available to all Young's Tenanted Pubs complete with 24/7 access to online e-learning courses.


Geronimo Inns, "purveyors of fine pubs, fresh British food, real ales and banter" was acquired by Young's in December 2010 and they still operate a high-quality estate of 34 managed pubs in London. The food-led Inns have their own custom console, separate from Young’s, to retain the special brand feel.

Geronimo Learning will provide all the features the Young's Academy has but in a Geronimo way! All the Geronimo tribe embraced e-learning 2 years ago and like Young's all will benefit from the improved communications and information available to all depending on the job role.

Its true... Young's are a group of individual pubs - individual in terms of décor, offer and atmosphere - however the essence of Young's we believe is our people and having the 4 items listed...

Young's fun fact: did you know that every Young's site must contain the 4 following items: the Young's logo, a grandfather clock, an open fire and a picture of the Queen Mother pulling a pint!

Team Onesie: The RND Finale

Team Onesie: The RND Finale

March 25th, 2013

On the 15th March, CPL Training employees arrived to work in their Onesies to raise money and awareness for Comic Relief!

Team Onesie held an eventful day, kicking off with the The Big Weigh In. Cash 4 Your Old Clothes taken in people's unwanted clothing items to places that truly need them in third-world countries, and the money made from the kilos of clothes went straight to the Red Nose Day donation fund. Team Onesie also held a Bake Sale on the Friday afternoon, were their opponents at CPL Online joined them at the battlefield and munched a cake or two, thus aiding with the donations towards Red Nose Day.

The final amount Team Onesie raised was £423.40, reaching 211% of their fundraising target! Plus there are binbags of clothes still being brought in for the Big Weigh In! The On-lie-ins (CPL Online) raised a generous £215 and did the Harlem Shake, which you can watch on YouTube.

Well done to everyone in CPL Training, especially Lisa Graham and Melanie Douglas who organised the event in Egerton House and the licensees who came and bought cakes and donated on the day.

To view all the pictures from the day, check out CPLe-learning's Facebook page: www.facebook.com/cplelearning and our Twitter: @cpltraining

Thank you Team Onesie for your participation and donations to Red Nose Day!

The Publican Awards 2013

The Publican Awards 2013

March 14th, 2013

The Publican Awards, in association with Sky, have been held now for the past 6 years and within that time is has become the biggest event in the pub industry's calendar. The Awards celebrate the achievements of the leading pub companies across a range of categories that reflect the products and services on offer across the British Pub Estate; it's basically the pub equivalent of the Oscars.

CPL Training sponsored the event this year and they will continue to do so for the next two years. More than 1,100 people attended the 2013 ceremony held at the Grosvenor House Hotel on London's Park Lane, which was hosted by comedian and TV star Rob Brydon. The Awards have previously been held by the likes of Jimmy Carr, Alan Car and Justin Lee Collins.

The Publican Awards recognises the achievements of the top pub companies across the 18 categories. A number of the winning and highly commended pubcos receive their training from CPL, including:

Everards: Won Best Tenanted & Leased Pub Company (under 200 sites)

Whiting & Hammond: Highly commended for Best Food Offer (2 - 50 sites)

Brains: Won Best Food Offer (51+ sites)

Brains: Won Best Managed Pub Company (51+ sites)

Anglian Country Inns: Won Best Food Offer (2 - 50 sites)

Admiral Taverns: Won Best Tenanted/Leased Pub Company (200+ sites)

Marstons Inns & Taverns: Highly commended for Best Food Offer (51+ sites)

The Oast House, Manchester, part of the New World Pub Company: Won Best New Site

Beds & Bars: Won Best Pub Employer (2 - 50 sites)

Stonegate: Won Best Pub Employer (51+ sites)

Thwaites Inns of Character: Won Best Accommodation Operator

Daniel Davies, CEO of the CPL Training Group and one of the judges from the night, said: "The Publican Awards is always a great event to be a part of; it gives people the opportunity to network with key industry pubco figures and build invaluable relationships with them. It also gives people the chance to launch new brands and to become associated with a leading corporate event. Plus, it's always good fun and supplies great food and drink! I’m already looking forward to next year’s awards."

CPL would just like to say congratulations to everyone who was nominated at the Awards and good luck for 2014!

CPL Training part of Inspiring Better Business campaign

CPL Training part of Inspiring Better Business campaign

March 11th, 2013

Fasthosts has delivered industry-leading hosted IT solutions to businesses for over 13 years. With state-of-the-art technology, dedicated 24/7 support and a team of experts, Fasthosts helps businesses to grow now and in the future.

Fasthosts latest campaign, 'Inspiring Better Business', focuses on their customers and what inspired them to start their business in the first place, plus what impels them to continue to run it today. The campaign also includes what Fasthosts products their customers use and how they have enabled their business to expand.

The CPL Training Group has been involved with the Inspiring Better Business campaign, for the training company uses various Fasthosts products such as their dedicated servers, virtual private servers, managed firewalls and domain name creator. CEO of the CPL Training Group Daniel Davies and IT Director Antony Miller have personally been involved with the Inspiring Better Business campaign by providing the details on the company's history and how Fasthosts' products have impacted on the company's success. And of course, Daniel and Antony have both been pretending to be models for the day for the Fasthosts' photographer.

To learn more about the Inspiring Better Business campaign, follow this link to the Fasthosts website: http://www.fasthosts.co.uk/inspire/showcase/cpl-training-group/

CPL surpasses previous quarter’s top result and sets a new market share record

CPL surpasses previous quarter’s top result and sets a new market share record

March 8th, 2013

CPL Training Group achieved its highest-ever market share for the Award for Personal Licence Holders qualification - the APLH. In Q4 2012, Ofqual figures revealed that there were 12,875 APLH qualifications awarded, of which CPL trained 3,589 or 27.8 of the total. With the exception of a 1% uplift in Q4 2010, BIIAB's market share has fallen for 15 consecutive quarters from Q2 2009 to an all-time low of 57.3% of the market in Q4 2012.

Commenting on the figures Daniel Davies, CEO of CPL Training said: "CPL provides unrivalled geographical coverage with 72 training venues nationwide at which we conduct nearly 1,000 scheduled APLH courses every year. Our learners come from licensed retail businesses large and small that use us regularly because they know they can rely on us for a top quality course and a reliable personal licence application service."

CPL Training are wearing the Red Nose!

CPL Training are wearing the Red Nose!

February 26th, 2013

This year CPL Training is supporting Comic Relief by raising money and awareness for the major UK charity.

Comic Relief is a major charity based in the UK, whose mission is to drive positive change through the power of entertainment. Since 1985, Comic Relief has raised over £800,000,000; this money has been used to tackle poverty and social injustice in the UK, Africa and some of the world's poorest countries. Red Nose Day was created in 1988 as part of the Comic Relief campaign. Its creation brought comedy and charity together like never before on live national TV.

CPL Training feels strongly about supporting charities, especially Comic Relief, which has done so much already over the past 28 years. So, on the 15th March all CPL Training employees are Wearing a Onesie to Work! #Team-Onesie are also looking to raise money by holding a Big Weigh In; Cash 4 Your Old Clothes are taking in unwanted clothing items to places that truly need them in third-world countries, and all the money made from the kilos of clothes will go straight to Red Nose Day. CPL Training are also Baking it like Berry by having a bake-sale on the Friday Afternoon, where their opponents at CPL Online ('The On-lie-ins') can join at the battlefield, munch a cake or two and raise even more money for the charity.

By holding this Red Nose Day event we intend to achieve (and hope to exceed) our goal of raising £200 on Red Nose Day (and beating our sister company!). So tell your friends, your family, and your colleagues to support #Team-Onesie by sponsoring our Red Nose Day page here: http://my.rednoseday.com/sponsor/TeamOnesie

And don't forget to grab a Red Nose from Lisa Graham in Egerton House for a minimum donation of £1!

Thank you.

CPL Online is online

CPL Online is online

February 26th, 2013

CPL Online, part of the CPL Training Group, has launched a sophisticated new website!

Vibrant and interactive, the new site promotes the company's new online services and products, including website design and development, database design, web service development, software design and development, and mobile application development. They also offer new products such as the Appraisals System and Intranet Service, which they are providing along with their well-established product, the Hub.

Developed by CPL Online's in-house designers, copywriters and programmers, the site boasts a refined colour scheme and understated layout, enhancing the ease of navigation when browsing through the site. It is the various teams' positive and creative attitudes at the expanding company that have helped Online to grow for the past four years, providing clients with bespoke working solutions to achieve their business goals, and now leading to the new website's launch.

The Online website was a necessary step for the company to take to reflect the company's current growth. CPL Online, formally known as CPLe-learning, began as an online course provider but has naturally progressed to building more software products due to the demands of their clients. Now, the CPLe-learning website is used purely for the e-learning courses and is expected to be renovated soon, along with the CPL Training and CPL Training Group websites.

The new site is cutting-edge, invigorating, and clearly demonstrates what the company can do and the up-and-coming business hopes the website is a proactive move towards securing even more corporate clients.

To visit CPL Online's new website, follow the link here: www.cplonline.co.uk

CPL Online are eager to know what people think of the new website. Mention them via Twitter @cplelearning using the hashtag #CPLOnline or leave a comment on their Facebook page: www.facebook.com/cplelearning

Carlsberg UK collaborates with the CPL Training Group

Carlsberg UK collaborates with the CPL Training Group

February 6th, 2013

Carlsberg, one of the world's most well-known retailer and brewer, has joined forces with leading training providers the CPL Training Group to deliver training to over 6000 pubs.

Hundreds of pubs will benefit from a £100 discount on personal licence training, APLH and SCPLH, from CPL Training. David Scott, Director of Marketing for Carlsberg UK said: "It's never been more important for pubs to have fully trained and skilled staff. However, in these tough economic times, sometimes training and development courses are pushed to the bottom of the 'to do' list as they can be expensive. That's why we have joined forces with CPL, so we can continue to work in partnership with our customers and provide them with affordable and useful training courses, demonstrating that we really do deliver more to customers."

Thousands of independent free houses will also benefit from either completely free or heavily discounted courses from the 24 available from CPL Training's sister company, CPL Online. Pubs can also gain access to Carlsberg UK's bespoke course 'Eight Steps to Success', which offers sites a guide on how to run a successful pub via Carlsberg's award winning 'We Deliver More' scheme. Plus, CPL Online has created a bespoke ranging tool known as 'Getting your Range Right', which supplies licensees with valuable knowledge on selling Carlsberg products to their customers.

Daniel Davies, CEO of the CPL Training Group, added: "We have been training licensed trade for over twenty years and have an average pass rate of 98%. We are delighted to be working in conjunction with Carlsberg UK and deliver these invaluable training courses, which will continue to improve the standard of work in the UK on-trade."

Moving, Keep on Moving...

Moving, Keep on Moving...

January 17th, 2013

CPL Online has leapt into 2013 by expanding its business premises, tripling in size and making way for major growth and expansion.

CPL Online specialises in the creation of innovative e-learning solutions. The company is now approaching its fourth year of operation; it has enjoyed fast track growth through contract wins and partnering with a broad cross sector of UK-wide clients. Under a continued program of expansion, the company has secured long term leases on the two adjoining units adjacent to the firm’s current offices on Canning Street, Birkenhead.

The original unit, Unit 1, is currently being stripped and fitted out to a high specification, as will Unit 2 come February. Unit 3 is already finished and all of the Online employees are currently residing there until the expansion project is completed in April. Once completed, the work spaces will be introduced with added benefits such as chill out areas, creative rooms where in-house videos can be developed by the staff and a Theatre where online products and services will be presented to clients.

The reason of the business’ growth is due to its considerable intake of corporate clients. During the past two years CPL Online has seen high levels of success in the online market place, so the company began to adapt the same approach towards the larger corporate market - receiving a fantastic response. The demand for the company’s e-learning courses and online services spurred its growth; big businesses are incredibly engaged with training and can instantly recognise the benefits of delivering interactive and bespoke online training to their employees.

Due to client’s demands, CPL Online plan to take on more people. The CPL Training Group ethos is to give young and talented people job opportunities whenever possible and CPL Online want those young and talented people to come to them in the near future to be a part of an exciting business in which they can grow, develop, learn and innovate.

To keep updated with the CPL Online expansion, take a look at their Facebook page: http://www.facebook.com/cplelearning and Twitter @cplelearning

New Tidings We Bring!

New Tidings We Bring!

December 24th, 2012

Merry Christmas to you all from CPL Training! We hope you all have your gifts wrapped and under the tree, ready for tomorrow morning…

This year we have seen a lot of positives happening within the company. We have now branded and housed the four separate companies - CPL Training, CPL Learning, CPLe-learning and CPL Online - under the name of the CPL Training Group, knitting the divisions together as an entity. The CPL Training Group website is currently being discussed and we are expecting it to be up and running in 2013.

The CPL Training Group has also been implementing a new, interactive Intranet system for next year. It will act as a Human Resource management tool that will help the HR department effectively manage all their procedures; furthermore the system will include an online Induction Course too.

In other HR related news, we unfortunately lost former HR Director Christine Henney, who started her own HR consultancy firm earlier this year, but are pleased to announce that her new venture is doing well. We are also happy to introduce our new Group HR Manager, Lisa Graham, who is really pushing the new Intranet system, and wish her all the best in her new role with us. Peter Spivack, a former Food Safety trainer of ours, has now joined us as Head of CPL Learning. Peter has a strong background in Apprenticeships and work-based learning and is proving to be a great asset to the department and the CPL Training Group.

The new clients we have worked with in 2012 include Genting, who are one of the UKs largest casino operators; Robinsons, the brewers of excellent craft ales and St Austell Brewery, Cornwall’s Award winning independent family brewers, who we have helped to effectively manage their training by providing in-company, tailored courses, developing new e-learning courses and offering online services and products.

It is a very exciting time for our sister company, CPL Online, as well as it is expanding its staff, clients and premises in 2013 and will also be launching their new website in January. They have a lot to celebrate this New Year, so congratulations to everyone over in Bridge Court!

Everyone in the CPL Training Group is anticipating all the exciting events that are going to happen next year, but for the next week we hope everyone has as a Merry Christmas and a Happy New Year.

CPL Attend ALMR Christmas Lunch

CPL Attend ALMR Christmas Lunch

December 20th, 2012

CPL Chief Executive, Daniel Davies, and Directors, Paul Chase, David Dasher and Louise Sui, attended the annual ALMR Christmas Lunch at Old Billingsgate last week to help the leading industry body celebrate its 16th year and, raise a significant amount of money for the organisation and find out the winners of the highly sought after ALMR Operations Manager Awards.

Donny McIntrye of Spirit Pub Company named Area Manager of the Year and Heike Funke of Punch Taverns won Business Development Manager of the Year. Rob Summers, another Punch Taverns BDM, was narrowly beaten by his colleague but was recognised with a Highly Commended Award from the judging team. Benjamin Smith of Charles Wells Pub Co won the Rising Star award.

Nick Bish, Chief Executive ALMR and Chair of the Awards Judging panel commented:

“The ALMR Operation Managers Awards celebrate the men and women who apply innovative thinking and tireless enthusiasm to grow their businesses and inspire and motivate their teams in a very tough operating climate. The standard of the class of 2012 was exceptionally high and this is demonstrated by the fact that a Highly Commended award was given to Rob, the first time in the Awards history we have done this.”

The event was a huge success and raised an incredible £18,707 for the Licensed Trade Charity. CPL would like to congratulate ALMR on a truly excellent Christmas Lunch and wished them even greater success in 2013.

The Chef Chip Shop

The Chef Chip Shop

December 17th, 2012

Junda Jiang, the owner at The Chef Chip Shop in Wallasey completed the CPL Training Food Safety course in July 2010. When deciding to train the latest employees at the restaurant - Liyi Jiang and Jie Lan Zhou - Junda immediately thought of going back to CPL Training to get them competent in the kitchen.

Junda enrolled the two staff in the RSPH Level 2 Award in Food Safety. The course is aimed at anyone whose job role includes cooking, preparing, or serving food and gives food workers knowledge and understanding of the fundamentals of good practice in food safety. The course is also accordant with the national occupational standards and is recognised by the awarding body Education Development International (EDI).

A trainer from CPL Training came to The Chef Chip Shop in early 2012 to train Liyi and Jie and spent the day educating the pair on food poisoning and how to prevent it, cross-contamination, the food premises statutory requirements, food pests, and how to document their food management system, all in the comfort of their own workspace.

Junda, Liyi, and Jie are now all compliant in the field of food safety, and when visited by environmental food officers in early 2012 they showed their proficiency in maintaining a clean and organised kitchen with great adjure; which is why the Wirral Council awarded The Chef Chip Shop with a hygiene rating of five stars in April 2012! Since gaining the award the restaurant has never been so busy or as highly commended by their numerous, regular customers.

To find out how your business can benefit from CPL Training’s courses call us on: 0151-650-6910 today!

A New Year, a New Start!

A New Year, a New Start!

December 12th, 2012

It is nearly the beginning of a brand new year and our sister company CPL Online’s resolution is to expand! At Bridge Court they are moving up and out; for as we begin to engage with more corporate clients our company, including our staff and our estate, has to expand to cater for their needs.

The current premise CPL Online resides in is in one of four units, but we have now bought the two adjoining units giving us three times more office space. This is for the benefit of both our current and anticipated staff as by the end of 2013 we are forecasting our staff numbers to have doubled.

The current staff at CPL Online will be dispersed across the units: the support team are glad to be rising from the depths of downstairs to enjoy the view of our neighbouring partners at Egerton House and the designers, programmers, animators and course developers will be moving into the largest unit to give them more creative space.

We are also expecting some exciting new features to be included in the new building, such as a cafeteria filled with comfortable chairs, so there will be no more crumbs on the desks! A demo room where our current and new clients can come and see our e-learning courses, services and products in action; and we are also expecting a greenroom were all company videos will be produced professionally in-house.

Movember: An everlasting impact on the face of men’s health

Movember: An everlasting impact on the face of men’s health

December 12th, 2012

CPL Training and CPLe-learning went head-to-head in an internal competition to see which company could raise the most money and, of course, grow the most offensive moustache.

Team Flavour Saver, consisting of David Dasher, Alan Leech, Danny Clark, Adam Evans, Andrew Rannard, Martin Bailey and Stuart Hellon, from CPLe-learning raised a total of £160. A worthy contribution, which was added to by the team’s two drop-outs, whose moustaches ‘blew off in the wind’, Richie Lam and Chris Hellon.

The two Mo Fathers from CPL Training, Peter Moss and James Cox, both sported mighty Horseshoe ‘taches’ and raised a superior amount of £181. The potency of their gaze-drawing facial hair made them the winners of the competition and we hope raised awareness for the Movember Foundation.

The overall total from the CPL Group came to a whopping £341 and will go to men’s health charities supporting Prostate and Testicular Cancer initiatives.

The Movember Foundation, a non-profit organisation, which started as a competition between friends in 2004 has now grown into a global movement with official campaigns from the UK and US to South Africa and New Zealand. The first Movember campaign raised $55,000 (AUS) for men’s health organisations; a total which rose to $124 million (AUS) in 2011.

We would like to congratulate all the men that participated in CPL’s Movember effort and thank everyone who donated. We’re looking forward to Movember 2013!

CPL and A4e help young people find employment in hospitality sector

CPL and A4e help young people find employment in hospitality sector

December 12th, 2012

CPL Learning, the work-based learning arm of The CPL Training Group, and the Wirral branch of A4e, the leading public service provider, have teamed up to provide unemployed people on the Work Programme with a bespoke training package designed to help them find work in the hospitality industry.

Participants on the 6 week programme worked towards a Certificate in Hospitality and Catering Principles, which included customer service, food safety, age verification, first aid and health and safety all of which are vital attributes for people as they move towards employment as a Hospitality apprentice. CPL supports learners through classroom learning, e-learning, job shadowing and arranging interviews.

A4e Wirral Business Leader, Craig Doyle, has been delighted by the success of the programme: “I am delighted to be working alongside CPL who have delivered a very well received and worthwhile hospitality course to our customers. The first course saw 12 candidates attain five vocational qualifications each and a work placement at the end of the course, which has already resulted in four learners getting a job. This is a very encouraging start and the positive impact has been really evident in terms of customers’ self-esteem and confidence. I look forward to a long term association with CPL.”

While four of the learners, who have completed their courses, have already found employment within the hospitality sector, the rest are expected to be placed by the end of November. Employers who invited our clients to experience work in this sector included the Caernarvon Castle Pub in Wirral, The Cupcake Café in Hoylake, Lattetude Café West Kirby, Spoilt For Choice Café Birkenhead, Cheshire Caterers, Carr Farm Meols, Twelve Quays Café Birkenhead, Hornblowers Pub Birkenhead and Sheridans Pub Wallasey.

Participant Cathryn Williams, who is now working towards a Level 2 Apprenticeship in Hospitality, said she was extremely grateful for the opportunity. She said: “I enjoyed the whole course – the trainers were excellent and always available if needed. I feel 100% more confident and was offered a job on my second day of work placement. I would recommend this course to anyone.”

Pleased with the feedback and level of success so far, CPL Learning Contracts Manager, Sue Mayers, is looking forward to expanding the programme further. She said: “The success of the programme has been incredible and with all learners either in, or soon to be in, employment, it has given them all a great confidence boost.

“We’ve had such a good response that we are creating another programme with A4e for Wirral with 32 places available and hope to be able to roll this out to other parts of Merseyside. The hospitality sector is such a large industry we feel that, especially with Christmas around the corner, we can supply employers with trained, confident workers that will be of real benefit to their business.

“Local employers have also responded well to the programme, with several offering participants a three day job taster, for which I would like to thank them and for their continued support.”

CPL and A4e held a presentation on Friday 23rd November at The Lauries Centre in Birkenhead to present learners with their certificates.

A4e is delivering the Work Programme on behalf of the Department for Work and Pensions (DWP) and Job Centre Plus.

CPL achieves highest ever market share for personal licence training

CPL achieves highest ever market share for personal licence training

December 3rd, 2012

In Q3 2012 CPL Training achieved its highest ever market share for the personal licence qualification - the APLH: 26.7% of the market.

In Q3 (June to August) 3,620 APLH certificates were issued to candidates sitting the APLH with CPL Training - its highest-ever number of APLH candidates achieving in one quarter. BIIAB had 59.5% of the market – their lowest market share ever. Highfield Awarding Body for Compliance (HABC) saw their market share decline from 14% in Q2 to 12.1% in Q3. NCFE saw their market share decline from 2.2% in Q2 to 1.7% in Q3.

Paul Chase, CPL Training’s Head of UK Compliance commented: “We are delighted with these figures. Our market share has risen in a largely static market, and this is a tribute to the hard work of all our staff and a vote of confidence from our expanding list of customers, large and small.”

CPL Account Manager wins Business Development Manager of the Year

CPL Account Manager wins Business Development Manager of the Year

November 26th, 2012

A couple of months ago we announced that Fahim Choudhary, one of our Account Managers, had been nominated for Business Development Manager of the Year at the Livercool Awards.

Today we’re delighted to announce that Fahim won his category!

Downtown Liverpool in Business (DLIB) celebrated its tenth Livercool Awards at the Crowne Plaza last week. The annual awards are a chance for DLIB to recognise the contributions business leaders and entrepreneurs make to the economic growth in the city.

Categories included Employee of the Year, Man and Woman of the Year and even a male and female Sexy Networker of the Year. Fahim saw off five other finalists on the night to claim his prize – a DLIB award winners’ trophy.

CPL would like to congratulate Fahim, who works extremely hard on his national portfolio to ensure his clients’ needs are met all year round.

Digital training academy hails successful first year

Digital training academy hails successful first year

November 14th, 2012

Wirral’s CPL Training says its digital and creative training academy has welcomed dozens of young people through its doors since last year’s launch.

Birkenhead-based CPL set up an “e-learning” arm in 2010 to create training software packaged for its clients. The company employs 30 people and has carried out projects for national and international brands. The team includes programmers, designers and animators who use 3-D animation to make training programmes more engaging.

Last year, David Dasher, head of CPLe-learning, decided to set up an academy to offer training and work experience opportunities for young people looking to get into the creative and digital sectors. Mr Dasher says the scheme has been a great success – and wants more young people to sign up.

He said: “Merseyside is a real source of talent in the creative digital sector, yet opportunities for many youngsters can be few and far between. As a company, we are growing quickly and are constantly in need of added resources.

“From our infancy, we took the approach of focusing on young talent who, while bringing something fresh to the table, we would also be able to develop professionally to work in the CPLe-learning way. Our team is a really young one and the older team members are keen to support our more junior members of staff.

“Our business model of working with young people was perhaps a risky one but has proven to be a huge success. Young people sit at the heart of CPLE-learning and we will continue to act as a centre of development and excellence within this sector, presenting exciting and stimulating opportunities.”

CPL’s courses have covered subjects from Food Safety to Manual Handling. Its clients have included brewer JW Lees. Junior Animator Jacob Baylis, 19, worked with CPLe-learning during his summer break from studying Computer Animation at Liverpool John Moores University.

He said: “I’ve had lots of practical, hands-on learning during my time with the company – it’s been brilliant to be part of a professional team and seeing a project through from beginning to end. I’ve developed my skills and learnt how to use different software and new programmes.

“I now have credible experience and project work on my CV which I’m sure will help boost my career prospects in the future.”

Robinsons take tenancy training to new levels

Robinsons take tenancy training to new levels

November 12th, 2012

Cheshire-based family brewers – Frederic Robinson – have partnered with CPL Training to launch an online, e-learning training platform - www.robinsonspubtraining.co.uk across their 360 pub estate.

Robinsons are committed to looking at innovative ways to support both existing and new tenants in order to help their businesses succeed.

Veronica Robinson, Director at Robinsons, enthuses “We are keen to empower our tenants by supporting both their training, and also the training of their employees. It’s early days in terms of the launch, but feedback from those tenants testing the new training platform has been very positive.”

The online e-learning system is easy to use through standard internet access and offers a wide range of compliance and softer skills training courses. All the courses are designed to be interactive with lots of graphics to aid learning, as well as frequent tests and quizzes to remind users of the key points before they take the final exam.

There is also a unique learner management and reporting platform which gives easy access to training records and provides an audit trail for any compliance checks.

Pubs can either acquire an annual site licence that allows them and their staff unlimited access to all the courses provided. Or, alternatively, tenants can pay-as-they-go for just £20.00 per course (plus VAT). All courses are fully certificated with tenants and staff receiving their own personalised certificate when they pass the course.

Among the 25 e-learning courses on offer are Level 2 Food Safety, Health & Safety, Customer Service, Drugs Awareness, Underage Sales Prevention, Equality and Diversity, Disability Awareness, COSHH, Fire Awareness, and Manual Handling.

The e-learning platform – which launches early November – marks the start of an exciting time for Robinsons’ tenant training programme. The industry leading new Training Centre at the brewery will offer tenants invaluable induction guidance and hands-on experience in the training centre’s purpose-built classroom and state-of-the-art kitchen and cellar.

All the training will be provided and promoted in partnership with Robinsons’ tenancy support team, business development managers, and their in-house food and wine specialists. Licensees will also have access to the marketing department which can give all sorts of advice and point tenants to the vast array of services available – such as www.mypubhub.co.uk which houses a range of marketing templates (such as food and wine menus, big days posters, promotions tents cards) which can be personalised for each pub, alongside a supplier directory, business driving ideas and other support.

CPL will be providing prospective new tenants with their personal licence training through their APLH centre network, and new tenants will also be offered a free log-in for Level 2 Food Safety training, if required.

Movember – one week on…

Movember – one week on…

November 9th, 2012

So one week on from when the men of CPL ditched their razors and took up moustache growing, we ask “How’s it growing?”

Everyone has fully got behind them and the donations are starting to come in. James’ team, the Mo Fathers, have so far raised £47 and Team Flavour Saver are not far behind with £40. With three weeks to go we’re sure they’ll continue to raise money and awareness.

And what of the moustaches? Well they’re coming on nicely as well – some better than others.

The classic ‘tache’ seems to have been replaced with the ‘Handlebars’, which James and our Finance Director, Peter Moss, are donning. Whereas, over at CPL Online, the majority are opting for something we are led to believe is called the Major.

Confused? Take a look at our Facebook page for the latest images of the lads and their maturing moustaches.

The duty escalator debate

The duty escalator debate

November 9th, 2012

So the Parliamentary debate on the duty escalator has finally taken place. Anyone who thought that this was going to lead to an immediate review of this iniquitous tax has had their illusions rudely shattered by the announcement that there are no plans to do so. But this is hardly surprising. Accountants rule at the treasury, not economists, and the diminishing returns argument has fallen on deaf ears.

The good news is that CAMRA is organising a mass rally of Parliament for the 12th December. It will be interesting to see just how many people CAMRA can get down to this. Whilst I don’t think they will be able to mobilise 250,000 people – which was the number who attended a mass rally in 1908 to protest against the Liberal Government’s plans to nationalise pubs – I do hope that we can achieve a turnout that is in the thousands. CAMRA is a grass roots organisation and its members are passionate about beer and about this issue.

The Government is still in thrall to the health lobby in relation to all things alcohol, and sin taxes make them look moral as well as fiscally responsible. A successful mass protest that gets the red top newspapers on side would help us take back cultural ownership of the alcohol issue from medical temperance. As the mass protests of 1855 over Sunday opening for pubs, and the 1908 demonstration against their nationalisation prove, it is only when we involve the drinker in the debate about alcohol that government and media begin to trim their position.

To achieve a result in respect of the duty escalator, and in the campaign to reduce VAT to 5% in pubs, we have to widen the debate. This is about tax equality; it is about defending the right to drink in a convivial public space; and it is about the defence of a venerable British institution – the pub.

See you on the 12th December!

Let the Mo growing begin!

Let the Mo growing begin!

November 1st, 2012

CPL Training and CPL Online are proud to support Movember. James, CPL Training’s Graphic Designer is taking part in his third consecutive year, whereas a group of CPL Online, including David Dasher himself, have created their own team in support of a fantastic cause.

To show our support for the lads and the Movember cause we will be documenting their Mo growth on a daily basis, uploading all photos to our Facebook and Mo pages so please check their progress and of course donate to either James’ Movember page or to the lads at CPL Online, if you can.

However, when Movember was first mentioned in a staff meeting it met with a few raised eyebrows – what is it? Why does it involve moustaches? And so on. So, here’s a quick history for you...

Movember started off, in 2003, as a moustache-growing competition between friends Luke Slattery and Travis Garone. The two Australians and some of their friends ditched their razors for one month to see who could grow the best tash. Due to the popularity of the competition Luke and Travis decided it was a great way to raise money and awareness of men’s health issues which, unlike women’s health issues, were not given a lot of press.

In 2004 the Movember Foundation was established, co-founded by Luke Slattery, Travis Garone, Adam Garone and Justin Coghlan. It is a not for profit organisation which has grown into a global movement with official campaigns running in the UK, Ireland, USA, Canada, the Netherlands, Spain, Finland, New Zealand and South Africa. In its first year the Foundation raised $55,000 and continues to raise both money and awareness for men’s health organisations including Prostate Cancer charities.

So, back to the lads and their moustache-growing teams; the Mo Fathers and Team Flavour Saver.

James and his friends, the Mo Fathers, who are taking part in their third year, were shocked by some of the facts and figures about Prostate Cancer and Cancer in general so decided to take part:

“I hadn’t really heard anything about Prostate Cancer before and was shocked, after looking at the Movember UK website, to find out how many people it affected. Getting involved was an easy decision to make.

“The Movember Foundation is a great cause and growing a moustache or beard with your friends is a really easy and fun way to help!”

The lads from CPL Online, Team Flavour Saver, agree and, thanks to James, have set up their own donation page and are hoping to help raise a lot of money and awareness for men’s health in their first Movember year.

You can donate to either James or the CPL Online lads by visiting their pages. As a thank you to everyone who donates we will be providing regular updates, of the photographic kind, to show you how the Mo growing is coming along – please feel free to comment and get involved!

Join us on Facebook and Twitter @cpltraining and @cplelearning

Ready? Then Let’s Mo!

The Zurich Report

The Zurich Report

October 26th, 2012

The latest free report to come from ourselves is the Zurich Report. Commissioned by the Association of Licensed Multiple Retailers (ALMR) and ourselves the report, written by Propel Info Managing Director, Paul Charity, looks closely at the key foodservice trend in Europe.

Both CPL and the ALMR organised a visit for Paul to the European Foodservice Summit in Zurich, to find out about what trends are being set by the restaurant industry and what we can expect from the industry over the next 12 months.

Over the three day conference Paul heard from several key industry figures including Gretel Weiss, co-founder, Editor-in-Chief and Publisher of Food-Service and FoodService Europe & MiddleEast trade magazines; Alan Yau – the man behind Wagamama and one of the most influential restaurant concept creators; Ron Shaich, the founder, Chairman and Co-CEO of Panera Bread Company and Dr. David Bosshart, CEO of the Gottlieb Duttweiler Institute (GDI) for economic and social studies in Switzerland – one of the leading think tanks in Europe.

Paul’s report gives great insight into the companies and sectors that are out-performing in Europe and analysis from some of the world’s top operators.

To get your free copy of the Zurich Report please email Paul Charity at paul.charity@propelinfo.com

J W Lees work with CPL to deliver training diary

J W Lees work with CPL to deliver training diary

October 22nd, 2012

CPL Training has developed a suite of 14 bespoke face-to-face courses for JW Lees covering a wide range of topics. These courses will be delivered on scheduled dates at various locations and include effective communication, getting the best out of your kitchen team, merchandising, recruiting the best, financial management, employment law basics and exceeding customer expectations. This annual training diary will break down barriers to learning and will enable managers, tenants and their staff to improve their understanding and skills.

Vicki Jackson, Human Resources Manager comments: “We want to ensure that training continues to play an important part in promoting our ‘Be Yourself’ policy. We believe that every aspect of our business - the people, the pubs, the beer, the food - will measure up to our ‘Be Yourself standard and our mission to be most exciting brewery in the North. We want to be recognised as an employer that does not have any barriers to training and development and that we are here to help people to develop their careers.”

The face-to-face training is running alongside the e-learning platform and apprenticeships already delivered by CPL across the estate and further demonstrates J W Lees passionate commitment to their staff.

St Austell signs up with CPL Training

St Austell signs up with CPL Training

October 17th, 2012

Now that it is in the public domain we are proud to announce that West Country brewer and retailer, St Austell, has signed up with us to ensure its staff members are trained to the highest standard.

The partnership forms part of a two-stage programme which has the aim of raising service standards and instructing staff on licensing law and the numerous statutory requirements involved in running a pub.

Our e-learning suite of online courses is at the centre of the programme, which will begin to be rolled out across St Austell’s 25 strong managed estate at the end of October. Shelley Tookey, Company Training and Developments Manager at St Austell, said the programme will be open to up to 800 members of staff in the managed houses as well as elements of the programme being available to around 400 people employed in other aspects of the business, including the brewery.

She added: “People will have access to around 22 courses, of which some will be mandatory depending on what their job entails. There are no barriers to the number of courses that people can take if they want to develop their career.”

CPL Online Managing Director, David Dasher, also commented on the partnership: “St Austell Brewery is renowned for its high levels of staff training and customer satisfaction and we are proud to be involved in helping the company to improve standards further.

“The programme is a significant investment in time and money by the company and shows its commitment to developing careers for members of staff as well as increased customer service.”

Read more about the partnership on the Publican’s Morning Advertiser website.

CPL attends Pub & Bar Live! 2012

CPL attends Pub & Bar Live! 2012

October 10th, 2012

Pub & Bar, the monthly magazine for the licensed hospitality sector, have launched the Pub & Bar Live! roadshow.

The free-to-attend roadshow, consisting of three, regional one day, business-building trade shows is unique in that is focuses on providing operators with innovation, knowledge and staff training for the whole industry. We were given the opportunity to be one of the sponsors of the event and also have a stand.

CPL Online’s Managing Director, David Dasher, and E-learning Business Development Manager, Samantha Cass, are attending all three events held across October and November with the aim of raising the profile of online learning within the industry. So far, there has been a genuine interest in incorporating e-learning into operator’s training programmes.

David said: “We have noticed an increase in the number of operator’s looking to make their training programmes more convenient. A good way of doing this is to utilise our fully integrated e-learning platform.

“However, the operators we have spoken to so far aren’t looking for a complete switch over to e-learning, but are rather looking to adopt a blended learning solution in which e-learning plays a significant role in the management side of staff training.”

The roadshows offer pub and bar operators alike the opportunity to have their menus reviewed for free and shown how to put the perfect menu for their business together through a Food Menu Development Workshop. They will also have the chance to watch interactive demonstrations, attend seminars and meet existing and potential suppliers.

The Pub & Bar Live! roadshows for 2012 are:

  • Monday 8th October, Coventry
  • Monday 29th October, Bolton
  • Monday 19th November, Surrey
Piccolino tops CPL’s Customer Satisfaction Index

Piccolino tops CPL’s Customer Satisfaction Index

October 3rd, 2012

The latest of surveys to be commissioned by CPL Training and completed by Propel Info surveyed 5,000 customers, who had visited major brands in the past three months, asking them to score their experience.

The results, which ranked the highest 10 brands in terms of customer satisfaction showed the following:

  1. Piccolino
  2. Cote
  3. Aagrah
  4. Las Iguanas
  5. Brunning & Price
  6. Gaucho Grill
  7. Bill’s
  8. La Tasca
  9. Nando’s
  10. Spaghetti House

CPL’s Chief Executive, Daniel Davies, said: “I’d like to congratulate these brands and their staff for scoring so highly in our survey. It was clear that customers regarded these brands as offering exceptional customer service and value, resulting in outstanding customer satisfaction scores.

“We are in the process of contacting companies and brand owners to tell them their precise score.”

The survey shows that customers did not mark restaurants down based on their prices and are happy to pay slightly more than average as long as they receive a good standard of service. Paul Charity, Managing Director of Propel Info who delivered the report, commented:”It is clear that customers of major branded chains have a very clear idea of what constitutes good value at whatever price points they trade at.

“Gaucho Grill, for example, has price points that are above average, but customers rewarded the brand with a high score based on relative value and service standards.”

Just missing out on a top ten place were Ask, Pattiserie Valerie, Wildwood, two Mitchells & Butlers brands, All Bar One and Premium Country Dining.


CPL Account Manager receives local nomination

CPL Account Manager receives local nomination

September 17th, 2012

One of CPL Training’s Account Managers, Fahim Choudhary, has been nominated for Business Development Manager of the Year in the ‘Downtown Livercool’ awards, hosted by Downtown Liverpool in Business.The ‘Downtown Livercool’ awards are celebrating their tenth annual awards night in November.

Categories include Business Development Manager of the Year, Contribution to Skills & Training, Employee of the Year and a Commendation Award.Fahim first joined CPL as Sales Development Manager in 2008, creating and building client relationships to expand the company’s portfolio. After spending a year working for one of the UKs leading marketing companies, building invaluable commercial experience, he returned to CPL in 2012 as an Account Manager. Understanding the benefits of training and the potential an up-skilled workforce has for an organisation, Fahim is able to establish comprehensive, relevant and cost effective training solutions for both independent and corporate clients.It therefore comes as no surprise that Fahim has been nominated.

His experience, knowledge and ambitious personality have been behind his portfolio expansion and his dedication to both CPL and his clients ensures they remain clients for life.Fahim certainly has our vote!You can vote for Fahim here www.downtownliverpool.com/events/2012/23/voting

Chase on the case: minimum pricing is part of a shopping list for anti-alcohol groups

Chase on the case: minimum pricing is part of a shopping list for anti-alcohol groups

September 10th, 2012

Head of UK Compliance at CPL Training, Paul Chase last week argues that minimum pricing, for anti-alcohol campaigners, makes up part of a ‘shopping list’ and lobby groups will return for more concessions from the trade.

After reviewing evidence presented to the health select committee on minimum pricing, Paul realised the trade voice had been almost completely drowned out by groups and organisations looking to further restrict alcohol sales.

Writing for national PR consultancy, Propel Info’s Friday Opinion, Paul commented: “What struck me first is that 50 of the 62 responses were from organisations representing public health professionals, temperance organisations or religious groups like the Salvation Army. Without exception these organisations support minimum unit pricing (MUP) and would like to see further restrictions on advertising, promotions, packaging and availability. Most of these respondents support the ‘whole population’ approach to alcohol harm reduction that would, if implemented, consign licensed retail to the status of a sunset industry.

“Of the 12 remaining respondents only three were from licensed retailers directly and only two of these, Heineken and Greene King, run pubs. Heineken is opposed to MUP, but Greene King supports it. The other response was from Waitrose that also supports MUP. There were responses from five trade bodies all of whom either oppose minimum pricing or, as is the case with ALMR, take a position that has evolved somewhat in that direction.

“Two things occur to me: firstly, that written evidence from those who basically see alcohol consumption as a vice outnumbered the evidence from those prepared to defend the industry by almost five to one, and secondly: they’re united and we’re not.”

Pau also stated that: “It is unwise to treat the proposals of those opposed to the industry as an a la carte menu from which you select the dishes you like and reject the ones you don’t like. It’s a shopping list. They’ll take whatever they can get, put it in the bag, and then come back for the remaining items.”

For more informative insights into the licensed retail, food service, tourism and hospitality markets sign up for Propel’s daily Morning Briefing .

CPL Online welcomes Junior Animator to their growing creative team

CPL Online welcomes Junior Animator to their growing creative team

August 21st, 2012

We are pleased to announce that we now have a new Junior Animator who has joined our team of e-learning creatives.

We received a lot of great applications and the work was of an incredibly high standard, so we’d like to thank everyone who applied and wish them the best of luck in the future.

Our new junior will be helping to animate our e-learning courses including our diverse range of avatars and interactive games.

So congratulations and welcome to our latest team member!

CPL and IQ join forces for food safety

CPL and IQ join forces for food safety

August 7th, 2012

CPL Training and Industry Qualifications have joined forces in order to establish a stand-alone Level 2 Food Safety course with supporting learner materials.

The average number of annual food poisoning cases over the last decade is over 65,000.* With such a high number of outbreaks as well as scares food businesses across the UK have made sure that food safety training is a top priority. More and more businesses are realising that training protects them, their customers and their reputation.

Collaborating with IQ, CPL have been able to develop the Level 2 course, which is also the basis of the Food Safety course we provide online, ensuring all support materials including handbooks are focussed on achieving high standards and delivering quality learning that is both practical and easy to apply in any workplace.

The training provides those working in the catering industry with the basics they need to meet legal food training requirements. UK legislation requires all food handlers to carry out training relevant to their job role.

The partnership has been welcomed by Paul Chase, Director and Head of UK Compliance at CPL Training:

"At CPL Training we produce high-quality learning support materials in-house. Our sector experts collaborate with in-house designers and programmers to create both handbooks and e-learning courses that are highly interactive, utilising the latest technology. Whether you decide to deliver training face-to-face, online or wish for a blended approach to learning, we cover all the bases. We are delighted to partner with IQ in linking these learning support materials to a recognised qualification."

Together CPL and IQ are hoping to improve the level of food safety in the industry.

*Chartered Institute of Environmental Health – Food Poisoning Statistics, England and Wales


CPL Online welcomes Junior Graphic Designer to their expanding creative team

CPL Online welcomes Junior Graphic Designer to their expanding creative team

August 2nd, 2012

CPL Online welcomes Junior Graphic Designer to their expanding creative team

We are pleased to announce that after an extensive search we now have a new Junior Graphic Designer who has joined our team of e-learning creatives.

The standard of work received was high and we’d like to thank everyone who applied. The excellent level of work made it an incredibly difficult decision, but our new recruit proved they were CPL material.

Our new junior will be helping our Graphic Designer to help market CPL Online – creating adverts, mailers, e-shots, brochures and much more.

So congratulations and welcome to our latest team member!

Junior Animator needed!

Junior Animator needed!

July 18th, 2012

CPL Online are looking for a talented graduate/Junior Animator to join their creative team and help develop e-learning courses.

Working alongside graphic designers, coders and other animators you will be responsible for creating 2D animations to be used in our expanding portfolio of online courses.

We're looking for someone with a strong understanding of the basic principles of animation, an individual who can walk us talk us through their ideas and has creative flair. Sound like you? Then find out how to apply here.

CPL Training and Diageo launch A Pocket Guide to Licensing

CPL Training and Diageo launch A Pocket Guide to Licensing

July 18th, 2012

To reinforce our personal licence training we have created A Pocket Guide to Licensing, a passport-sized guide sponsored by Diageo, the world's leading premium drinks business.

We now train one in four of all people seeking the Level 2 Award for Personal Licence Holders (APLH) and our Pocket Guide, which covers 16 core topics that all licensed retail managers and their staff should know about, is a useful resource for anyone responsible for selling or serving alcohol.

Mark Baird, Head of Industry Affairs and Alcohol Policy at Diageo GB comments in the Introduction to the Guide:

"Diageo is delighted to sponsor and support the CPL Pocket Guide to Licensing. This passport-sized guide gives licensed retail staff a quick, easy source of reference for the main points of licensing law and social responsibility in relation to the retail sale of alcohol. It reinforces the more formal training that staff and personal licence holders undergo."

A Pocket Guide to Licensing covers law and regulation in relation to the following:

  • The Licensing Act 2003
  • Premises and personal licences
  • The role of the DPS
  • Mandatory conditions
  • Children, alcohol and licensed premises
  • Age-verification and test purchasing
  • Dealing with drunkenness and disorderly conduct
  • Facts and advice about alcohol
  • Tobacco
  • Weights and measures
  • Drugs awareness
  • Police closure powers
  • Food safety, health and safety and fire safety
  • First aid
  • Community partnerships
  • Talking points and questions

Our Head of Compliance, Paul Chase, commented:

"It's important that managers and staff keep in mind the four licensing objectives when operating their premises. A handy, compact source of reference makes it easy for staff to reference those objectives, as well as information on a wealth of other topics."

A Pocket Guide to Licensing is just £2.50 and can be purchased here.

CPL Online are recruiting!

CPL Online are recruiting!

July 12th, 2012

That's right, our Online department is on the lookout for a talented and creative individual to add to their growing team.

Junior Graphic Designer

CPL Online are looking for a graduate or Junior Graphic Designer to help them expand create and deliver exciting new e-learning projects.

Working with other creatives, including designers, animators and programmers, you’ll be responsible for both online and offline designs including brochures, signage, advertisements and much more.

Experience of using InDesign and Illustrator are essential and candidates must have an eye for detail, be driven and passionate about design.

Sound like you? Then we'd love to hear from you. Click here to find out how to apply.

CPL Online and Venners launch Stock Management e-learning course

CPL Online and Venners launch Stock Management e-learning course

July 4th, 2012

In conjunction with Venners, the hospitality stocktaking and audit experts, CPL Online have launched their latest e-learning course; Stock Management.

Using the quality material of Venners face-to-face Stock Management training the e-learning team have added animations, graphics and have programmed the course to create an interactive, fun online course to help anyone involved in managing a hospitality retail outlet and/or stock, and those seeking similar positions.

Venners Stock Management training aims to improve hospitality stock control, margins and profits. It looks at all aspects of liquor and food stock management and enables best practice, management techniques.

David Dasher, Managing Director CPL Online said: "We realise that stock management is a huge responsibility and so have developed Venners Stock Management training into a readily available e-learning course accessible from any PC with Internet access, at any time of the day or night."

Venners Stock Management is available now from www.cple-learning.co.uk


Outstanding teaching and assessment practices

Outstanding teaching and assessment practices

June 21st, 2012

As part of BCTG, the lead provider of a consortia who deliver a range of Skills Funding Agency programmes across England, CPL Learning were selected, along with several other providers, to be observed as part of the BCTG’s Ofsted inspection.

The inspection took place at Mears Care in Hoylake. Being the thorough regulator they are, Ofsted wanted to speak to Business Manager, Paul Cooper, our own Learning Advisor Alison Moran, Mears staff taking Apprenticeships and to watch Alison in action.

BCTG received a Grade 2 overall with three of their learning providers receiving Grade 1. We are happy to announce that we received a Grade 1, which is fantastic news, but what’s better is the feedback we got from the Ofsted inspector:

“Outstanding teaching and assessment practices, excellent support from the employer and a true partnership.”

We’d like to thank Mears care staff for their attitude towards Apprenticeships, which is always positive, Paul who gave a brilliant interview speaking very highly of us and of course Alison, who never fails to impress!

MA250 conference and social

MA250 conference and social

June 11th, 2012

The latest meeting of the UK's top 250 multiple managed retailers took place on the 21st May at the Savill Court Hotel, Windsor.

The members only club, which meets three times a year, provided full-day seminars and business opportunities for some of the most dynamic and accomplished multi-site, privately owned pub retailers and associates.

The latest get together included several MD's and CEO's of the licensing trade speaking about their business experiences as well as shadow business minister, Toby Perkins MP, who gave the keynote speech and much awaited update on Labour's policies towards the pub trade.

Our very own CPL Online Managing Director, David Dasher, also gave a warmly received presentation about how online training is taking hold of the sector and the benefits it is already bringing to pub operator Stonegate, one of our most prestigious clients in the industry. His speech was delivered to over 100 delegates and key industry figures, making this latest MA250 conference one of the best yet.

The event gave all who attended an insight into recent developments and innovations within the pub trade and as an associate partner of the Business Club we are thoroughly looking forward to the next event.

For more MA250 Business Club information visit:


CPL attend NRA Show 2012

CPL attend NRA Show 2012

June 1st, 2012

The National Restaurant Association (NRA) Show is an annual event which aims to bring together businesses from all over the world and help them make lasting connections. For CPL, this event marks a new move into the casual dining sector.

The NRA Show 2012 was special as our own Chief Exec, Daniel Davies, and CPL Online Managing Director, David Dasher, were invited to attend a party of local businesses making their way to Chicago for the event.

With networking plans, a Study Tour and of course to check out the 1800 plus exhibitions they set off on a BA flight bound for Chicago. The meeting people started early however as one of their prospects was on the same flight!

Once the party had checked in at downtown Chicago’s rock ‘n’ roll Hard Rock Hotel, which boasts its very own Rock Shop, they headed out to the show.

From making connections and sampling opportunities to attending seminars and visiting exhibits the four day show provided a detailed insight into restaurant trends, useful alliances and business opportunities and provided a lot of entertainment for Daniel and David.

One of the highlights, which was a particular favourite of theirs was Coca-Cola’s Freestyle dispense machine, which offered attendees an endless list of flavours including, vanilla and orange, to try. With long queues, the pair made sure they got their fill of self-serve options!

Unfortunately they missed the keynote speech made by this year by Bill Clinton, due to flight delays caused by bad weather. However, perhaps the only other disappointment during their trip was what Paul Charity of Propel Info, part of their party, has labelled ‘The Chop House Ordeal’.

With the emphasis placed on the waiter’s hard sell and less on the usual custom of offering diners the menu to peruse over, the bill, an outrageous $2,500, left a bitter taste in their mouths. Although the food was good, the whole dining experience was marred slightly by the unexpectedly high bill.

However, the duo made some valuable connections and had an amazing time.

For a more detailed look at the NRA Show 2012 download our free Special Report

See David Dasher’s blog for his insight into the NRA Show 2012

NRA Show 2012

CPL Learning; a smooth operator

CPL Learning; a smooth operator

May 22nd, 2012

CPL Learning has been the sole training provider for Mears Care in Wirral and Liverpool for three years, delivering ‘intense and involved training.’

We recently visited Mears Care Business Manager, Paul Cooper, for an update on how Mears’ relationship with us is progressing. As it turns out, it’s going extremely well thanks to Learning Advisors Alison Moran, Donna Foulds and Amy Vickers and Contracts Manager Sue Mayers.

There are currently over 200 Mears staff taking Apprenticeships. Starting at Level 2 Care the majority of staff have gone on to Level 3 and have even enrolled for further qualifications in IT, Business and Administration, Customer Service and Management.

Apprenticeships have had such a positive effect of staff that they display their certificates on the walls – the whole office is now a shrine to learning!

Here’s what Paul had to say:

“CPL has run a ‘smooth operation’ and provided intense and involved training from the start.

To attack learning the way we have is something we couldn’t have done without CPL. They make us feel like we are their number one client, in fact their only client, with all the support and attention they give us. Carers feel like they are more than just a number and have really responded positively to Apprenticeships.

Both Donna and Amy bring a lot of energy to training and Alison is phenomenal; the best trainer we have ever had. She’s a real people person who fits in well – she’s like a member of the team!”

Staff are more willing to take further qualifications with CPL because of the support they receive from their Learning Advisors and Paul is looking forward to continued success with CPL in the future:

“From day one CPL have been there supporting us, helping us to organise and structure our training and helping hundreds of staff gain qualifications. It’s really down to Sue and Donna who have been there from the start.”

CPLe-learning launches their new website

CPLe-learning launches their new website

May 17th, 2012

Our sister company, CPLe-learning, have designed and created a sophisticated new website to show off our fantastic e-learning courses and software features available via The Hub.

The need for a new site came about in 2011 when fresh courses were being added regularly, new software was being built and blue-chip organisations were being won over by our innovative online service.

“We needed a website that reflected who we were - a company renowned for its use of technology and interactive learning. Our previous website was a great tool when CPLe-learning was first launched in 2010, but the latest website shows our progression, how far we have come in just a couple of years.

The new site is slick and clearly demonstrates what we can do. It has a section dedicated to our latest software tool, The Hub, providing a glimpse at its features including the Bookshelf and Stats tools, which we’re sure will be of great interest to our clients and potential clients.

The website is a proactive move towards securing more FTSE 250 clients.”

David Dasher, Managing Director, CPL Online

We are eager to know what you think of the new website. Mention us on Twitter @cplelearning using the hashtag #cplenewsite or leave a comment on our Facebook page at www.facebook.com/cplelearning

We look forward to your feedback!

ALMR and BEDA join forces

ALMR and BEDA join forces

April 17th, 2012

The Association of Licensed Multiple Retailers (ALMR), helping entrepreneurial retailers through advice, promoting and networking for over two decades, has teamed up with Bar Entertainment & Dance Association (BEDA) to create a unified, strong and clear voice for retailers.

Bringing together their membership, resources and years of expertise will only benefit members from each organisation. Delivery of initiatives and advice will be greatly improved, the level of expertise diverse and the amount of activity and networking opportunities available amplified.

However, this new merger is not a full gone conclusion. BEDA have agreed to combine resources with ALMR in principle only, but comments from John Hayes, BEDA Chairman, look to make the move a certainty:

"Since 1952, BEDA, in its various forms, has existed to create a better trading environment for late night operators. Our shared membership and combined expertise mean that BEDA within the ALMR can continue to deliver on that aim."

ALMR Chairman, Steve Richards, has welcomed BEDA members and sees the merge as an opportunity to improve their response to policy:

"For the first time Government will have one single, clear retail voice to listen to which represents the whole of our vibrant and diverse industry. One trade body dedicated to representing all operator interests – from casual dining to late night bars – not only makes sense, it gives us an informed and effective platform better to influence policy."

The decision to merge is being put to the vote with BEDA members attending an EGM on 26 April. If approved John Hayes will be heading up the late night division of the ALMR, representing those operators at the ALMR Council and the BEDA office in Stockport will become the ALMR office in the North.

Nick Bish, Chief Executive of ALMR concludes that:

"Separately, BEDA and ALMR have a track record of delivering for operators; together now we will provide an even better service - clear, authoritative representation for all retailers across all segments of the eating and drinking out market. That united position is needed more than ever given the economic, political and regulatory climate."

All information taken from press release issued by ALMR.

CPLe-learning continues to drive forward

CPLe-learning continues to drive forward

April 12th, 2012

UK motoring giant Vauxhall, owned by General Motors, turn to CPL for online delivery of their Working At Height course.

For Vauxhall working at height is an important part of their training. It makes up a significant part of their assembly employees’ daily routine. Due to their large number of employees and two different plants, based in Luton and the closer to home Ellesmere Port, training face-to-face proved a difficult task.

Using CPLe-learning’s expertise and resources Vauxhall now have a unique branded Working At Height online course, complete with videos, voice-overs, an animated Vauxhall assembly line and much more. So now employees can learn in their own time, helping to remove travel and organisational obstacles.

David Dasher, Managing Director of CPL Online said: “Employee safety is a priority for Vauxhall, but previous training highlighted time, organisational and travel constraints to them. Their new e-learning console is helping them to make training more efficient, but still allowing them to manage their training and training processes.

“We have built the course specifically for Vauxhall – the videos feature some of their employees, all avatar characters adopt the Vauxhall uniform and we have even translated it into German at their request – making it a truly unique model that they have.”

CPL is in talks with Vauxhall to develop more of their courses into online format and adding to their bespoke console.



March 23rd, 2012

For the past few years CPL have awarded their employees for all their hard work in the form of a Christmas party. Whilst it’s true that most organisations nowadays throw a Christmas party for the staff, ours is a little different with stilt walkers and fire eaters to name but a few things.

The 2011 Christmas party was held in Thornton Hall, a beautiful four star hotel and spa in the country. The room was striking, the outfits stunning and the alcohol flowing. After a welcoming speech by Daniel Davies, the CEO, and a three course dinner came the awards.

This year was special in that there were multiple winners in several categories – obviously we have an abundance of talented people working for us!

So, who were are lucky winners?

Sales Team of the Year - The Pod

If any of you reading this have ever rang us to book a course, you will have spoken to one of our lovely members of the Pod. Throughout 2011 they worked effortlessly taking your bookings and ensuring all orders were processed perfectly.

Feeder Centre of the Year – TIC

The Training Information Centre has proved time and time again why they deserve the Feeder Centre of the Year award. Week in, week out they help drive our sales of open and scheduled compliance courses.

Newcomer’s of the Year - Martin Bailey – CPL Online & Steve Walker – Accounts

Both Martin and Steve have made an incredible impact since joining CPL in 2011. In the short time they have been with us they have helped develop e-learning courses and balancing the books.

Rising Star’s Award - Natalie Shearer – CPL Learning, Sophie Woods – The Pod, Tom Hannigan – CPL Online and Daniel Clark – CPL Online

This award highlights those who are going places. From several departments these winners have proven their ability and demonstrated their passion for the areas they work in.

Best Trainer - Cyn Kelly

As a training company that prides itself on its ability to become your education partner, our trainers are very important to uphold this aim. Cyn has received incredible feedback from learners and continues to provide quality training.

Best Learning Advisor - Alison Moran

Alison is there every step of the way for her learners, guiding them through their Apprenticeships, helping them gain their qualification. With fantastic learner feedback we’re hoping she continues her great work in the Learning division.

Best Sales Person - Andy Brown – TIC

TIC are renowned for their sales ability so to excel at such a high standard in a fast paced, target driven sales room is remarkable in itself. Andy has continuously beaten targets providing a fantastic service to our clients at the same time.

Best Customer Service – Amanda Weir

Customer Service is at the heart of our company. We don’t want our clients to be just customers we want to build a relationship that ensures they’ll be with us for life. Amanda has helped us build these relationships with clients as well as our portfolio.

Innovation Award - CPL Online Team

Winners for the second year running the Online team have continued to break the mould when it comes to online training. Having secured a contract with Stonegate Pubs, and several other large corporate organisations, the team continues to push itself to ensure our e-learning courses are the best around.

Unsung Hero - David Jones

Never one to shout about their achievements, but who maintains a strong work ethic and gets the job done every time, David ensures all purchases and client accounts run smoothly. A real asset to the company, David is a true unsung hero.

Directors Award - Sara Yates

The only award not to be decided on votes, the Director’s Award goes to an individual who has exceeded expectations, works incredibly hard and will always go that extra mile. Sara has impressed not just directors, but colleagues and clients with her enthusiasm and can do attitude.

Click here to see the pictures.

Lee Hyatt

Lee Hyatt

March 13th, 2012

"I'm with Apprenticeships because it has given me the opportunity to work in a difficult economic climate and gain qualifications at the same time."

Lee, 18, is a Sales Advisor at CPL Training. Lee finished school at 16 and went on to further education, taking his ITQ Administration qualification and receiving a distinction. After this he wanted to move from London to the north west with his partner, but could only do so once he had found a job.

Finding it difficult he found the Apprenticeships website and decided this was the best route for him to take: "with no jobs at the time, I thought it better to develop my skills, gain valuable experience and earn at the same time."

Starting in the Recruitment department, Lee completed his Business and Administration Apprenticeship, before moving into the sales division where he is currently doing his Level 2 Customer Service Apprenticeship. Lee is a natural when it comes to sales and the Customer Service Apprenticeship has helped him develop key skills in managing all types of customer.

Since starting his first Apprenticeship two years ago, Lee's confidence has increased helping him develop quickly in his role as sales advisor, a role which has now been made permanent.

Lee is hoping to take the Level 3 Advanced Apprenticeship in Customer Service to help him take the next steps in his career and progress to sales manager, handling corporate accounts and meeting his clients face to face.

The moral panic continues!

The moral panic continues!

February 16th, 2012

Not since the Great Temperance Debate of the late 19th century have we seen a moral panic comparable to the one that grips the nation over alcohol at the present time. And there seems no end to it. Ill-informed moral entrepreneurs, inside and outside of Parliament, are queuing-up to denounce the evils of the Demon Drink!

Whether it's MP's like Dianne Abbott and Dr Sarah Wollaston, or the boys and girls from Alcohol Concern, the litany of alcohol-scaremongering, backed up by distorted statistics, feeds the public a constant diet of propaganda, which stokes the impression of crisis. And so the cry goes up: "Something must be done!" Of course, the "something" that is about to be done is the upcoming publication of the Government's Alcohol Strategy, which I await with baited breath.

Even Prime Minister David Cameron is not immune from the temptation to quote alcohol statistics designed to impress the innumerate. On a visit to a hospital in the north-east he declared his determination to tackle "the scandal of our society" caused by alcohol abuse. He quoted four numbers: that alcohol related hospital admissions were running at 200,000 a year; that this figure was for 2010/11, that A&E admissions alone costs £1 billion, and that the cost to the NHS in total was £2.7 billion. The first number was almost right: the actual figure is 194,800. The most recent year for which figures are available is 2009/10, not 2010/11. The cost of A&E admissions is actually quoted by the NHS Information Centre as being £645.7 million (2006/07 prices) not £1 billion, but the even bigger figure he got wrong was the total cost of alcohol misuse to the NHS.

Let's just worry this one for a minute: the price-tag of £2.7 billion arises from the figure of 1.1 million alcohol-related hospital admissions a year. But the Department of Health has now recognised that this figure is exaggerated, because it is calculated by counting ALL the conditions that might be attributable to alcohol in respect of ALL hospital admissions, whether they are for an alcohol-related reason or not. So, from now on a hospital admission will only be recorded as ‘alcohol-related' if the primary diagnosis that led to the admission is for a condition caused by alcohol. So, under the new counting method, the number of alcohol-related hospital admissions tumbles by four-fifths to just under 200,000 – the figure quoted by the PM. Well, in that case we need to adjust the cost of these admissions accordingly, but the PM neglected to do so. But, he's a busy man, so perhaps we should just blame some hapless researcher!

According to the NHSIC the actual cost of hospital admissions, apart from A&E, is £290 million + £645.7 million for A&E admissions = £935.7 million at 2006/07 prices. Adjust for money inflation and growth in admissions and the true cost to the NHS rises to approximately £1.3 to £1.5 billion. This is still a very big number, but we need an evidenced-based National Alcohol Strategy, not one based on political grandstanding and the emotional incontinence of moral entrepreneur's intent on fuelling the moral panic about alcohol.

New guest blogger joins CPL

New guest blogger joins CPL

February 14th, 2012

We are proud to announce that Anthony Lyons, Partner at Kuit Steinart Levy, will be joining our established list of guest bloggers.

He will be replacing David Dadds of Dadds Solicitors who, due to work commitments, has had to step down as our external expert in licensing law. As a result we are excited and very lucky to have Anthony on board, who will be updating his blog fortnightly to keep our users and clients up to date with licensing law; changes to legislation, how they will be affected and what they need to do.

Specialising in liquor and entertainment law Anthony has expertise in personal licence and premises applications and is a regular contributor to the licensed industry press.

With regular comments on the licensing sector his blog is perfect for tenanted and managed premises and certainly not to be missed!

You can read Anthony’s first blog 'Below cost sales' here. Enjoy!

“I’m with Apprenticeships because it’s a chance for me to develop my skills, gain experience of a working environment and earn a living.”

“I’m with Apprenticeships because it’s a chance for me to develop my skills, gain experience of a working environment and earn a living.”

February 13th, 2012

Natalie Shearer, 18, is the Enrolment Administrator at CPL Training. Originally from Birmingham, Natalie moved to the Wirral with her Mum when she was 16. After a six month search for job opportunities she was put in contact with Sue Mayers, Contracts Manager for CPL Learning.

Sue realised Natalie’s potential straight away and after an unsuccessful interview with a business in Chester offered her an Apprenticeship within her department. At the beginning of 2010 CPL were just beginning to develop their own Apprenticeship programme, and Natalie was one of the first to start with the company.

Two years on and Natalie has completed her Level 2 Business Administration and Customer Service Apprenticeships and will shortly be moving on to her Level 3 Business Administration Advanced Apprenticeship. She was offered a permanent role just before finishing her Business Administration Apprenticeship and now knows she has job security, which has enabled her to move into her own flat, becoming completely independent.

Apprenticeships have helped build Natalie’s confidence and her knowledge of IT and computer programmes has greatly improved. For Natalie, Apprenticeships are a win-win situation and for anyone thinking of doing an Apprenticeship her advice is “Do it! It’s definitely worth it.”

Natalie hopes to become a PA or Legal Secretary and thanks to Apprenticeships and CPLs support, she’s sure to achieve her goals.

Our very own Rising Star

Our very own Rising Star

February 6th, 2012

Since joining CPL Natalie has played an important role within the company and was rewarded for her efforts by winning the Rising Star award at the annual CPL Training Awards.

It has been two years since Natalie Shearer moved to the north west in search of work, and what a two years it has been . Originally from Birmingham, Natalie moved to the Wirral with her Mum when she was 16. Finding a job hard to come by she met CPLs Contract Manager, Sue Mayers, who organised interviews at a number of Liverpool businesses.

After a couple of interviews Sue wondered why Natalie wasn't successful in getting the role and what some thought was a shyness, Sue knew was just nerves. Unable to believe that such a gifted young person was not getting the chance they deserved Sue decided to take Natalie on at CPL in the Work Based Learning division and encouraged her to take a Business & Admin Apprenticeship.

After completing her Level 2 Business & Administration, Customer Service and ITQ Apprenticeships, 2012 will see Natalie moving onto her Level 3 Business & Administration Advanced Apprenticeship. In just two years Natalie has gained several qualifications, an exciting career and recently a Rising Star award.

Every year at CPL Training's Christmas ball awards, across several categories, are handed out. 2011 saw Natalie receive the Rising Star Award for her commitment to learning, her unyielding enthusiasm and the fantastic career she has in front of her.

Natalie's story is a great support for young people nationwide, showing them what they can achieve if they really want it!

Discover the Apprenticeships available to you by visiting our Apprenticeships page or speak to one of our friendly advisors on 0151 690 6916.

National Apprenticeship Week 6th -10th February 2012

National Apprenticeship Week 6th -10th February 2012

February 3rd, 2012

Monday sees the start of Apprenticeship Week across England and Wales. Each year the Apprenticeships website aims to raise the profile of Apprenticeships to employers, teachers, pupils, parents, individuals and the media through specially hosted events.

The events this year include Apprentices visiting schools to talk about their experience, presentations to show employers the potential that apprentices bring to their business and much, much more.

Individuals and businesses can get involved themselves through initiatives like shadowing; the boss shadows the apprentice for the day!

At CPL we are passionate about finding people the right Apprenticeship for them. Our experienced assessors help learners every step of the way ensuring they are prepared for work and have the skills and qualification to hit the ground running.

Over the last few years we have developed our own Apprenticeship programme and have been able to take on several apprentices, two of which are still with us and are considering their Advanced Apprenticeships in Business and Admin and Customer Service.

Natalie Shearer and Lee Hyatt have been with us since 2010 and since then have completed five Apprenticeships between them. They have been offered permanent contracts with CPL as they have shown great potential and a passion for the work they do.

During the next week we will be displaying our own stories on Natalie and Lee’s Apprenticeship journey, but until then you can read more about them on the Apprenticeships website.

Please feel free to comment via Twitter and if you're interested in either starting your own Apprenticeship programme or an Apprenticeship itself then contact one of our friendly advisors on 0151 650 6916.

Alternatively visit our Apprenticeships page



Do you know your claret from your Beaujolais?

Do you know your claret from your Beaujolais?

January 25th, 2012

Staying in has become the new going out and as a result on-trade operators need to come up with new ways of adding value to the customer's experience.

Luckily you don't have to think too hard as we have come up with an interesting solution. We are now offering a one-day Foundation Certificate in Wine, courtesy of the Wine and Spirits Education Trust (WSET). Not only will you have the opportunity to learn about the main styles of wine, which goes far beyond white, red and rosé, but you'll develop an understanding of how to match wine to food, how to serve it, the characteristics of grape varieties and, of course, you'll get to participate in some very important wine tasting!

Throughout 2012 we have open, scheduled courses available at 15 locations nationwide. Can you imagine the difference these skills could make to the customer experience in your venue?

You and your employees will be able to offer sound advice to your customers regarding what wine will complement their food and persuade customers to trade up to a new wine by describing it in depth and enthusiastically.

Enhance your bottom line for a mouth watering £140 + VAT by investing in your wine training today!


Courses are available in the following locations:



Milton Keynes













CPL now training a quarter of APLH candidates

CPL now training a quarter of APLH candidates

January 20th, 2012

Figures released by Ofqual, the qualifications regulator, for the third quarter of 2011, show that CPL Training now trains 1 in 4 of those who take the personal licence training course – the APLH. This qualification is a legal requirement for anyone applying for a personal licence to authorise alcohol sales from licensed premises.

Paul Chase, CPL's Director & Head of UK Compliance, commented: "This is our highest ever market share for this all-important licensing qualification. Gaining a 25% share represents a growth in like-for-like sales of 31% as compared with the same quarter in 2010."

This increase in market share reflects CPL's growing presence in the licensed hospitality sector. Paul Chase commented: "CPL's growth reflects the quality of our offering and is a tribute to the hard work of all our staff."

First Aid Training takes on a more musical note

First Aid Training takes on a more musical note

January 11th, 2012

Most of you will have already seen, and probably laughed at, the British Heart Foundation's latest ad campaign concerning CPR. Not at the subject of CPR of course, but at their unusual, but brilliant, injection of humour, which comes in the hard man form of Vinnie Jones.

Known for his tough guy behaviour on the pitch and more recently in his big screen roles, Jones brings the attitude reminiscent of his characters in Guy Ritchie's Snatch and Lock Stock, to demonstrate the 'hard and fast' approach to hands only CPR. This approach, as it suggests, only involves chest compressions and ignores "kissing" as this method is more effective.

However, the most important thing to take from the advert is the rhythm you need to keep to deliver 100-120 chest compressions per minute, which is easily remembered by singing the popular Bee Gees tune, aptly named "Staying Alive", which plays in the background.

The British Heart Foundation (BHF) became increasingly concerned by the growing number of people who admitted they would not help someone if they collapsed because of a lack of understanding and fear of causing further injury. Although first aid courses must be taken by those wishing to take on the role of First Aider or Appointed Person in their workplace, many people, who do not wish to take on such roles, will not think of taking a first aid course.

It is for this reason that the BHF have created the adverts – to help give the public confidence to provide CPR, which is vital when waiting for emergency services. Although, if you really want to gain the skills to potentially save a life a First Aid course is the best way forward.

So, maybe it's time we get our trainers to practice what they preach and sing out loud the famous Bee Gees song the next time they are teaching CPR!

We have nationwide First Aid and Emergency First Aid in the Workplace scheduled courses running throughout 2012. Book onto a course near you today and gain the skills and confidence which could help you save someone's life.

New propelling force behind the CPL Group

New propelling force behind the CPL Group

November 28th, 2011

Paul Charity, former Group Editor of The Publican's Morning Advertiser, has established his own PR agency, Propel, and we are proud to be one of his clients.

We have built up a strong relationship with Paul over the years and are excited by his new venture. Paul will now be the CPL Group's Public Relations Advisor and will be helping us to raise even more awareness of our organisation, focussing on new industries including the casual dining arena.

With Paul's experience and expertise in media publications he will help us create external newsletters, strengthen our national PR and expand into new industries.

You will also now be able to read Paul's opinions on news affecting the licensed retail sector on his CPL blog.

To read his first blog 'Change needed if Mitchells & Butlers to be great' visit




November 10th, 2011

CPL Training has backed a winning team in their latest sponsorship.

The Milton Keynes District Development League kicked off over two months ago and so far the Harrold & Carlton Eagles U7 team remain unbeaten.

With a winning mentality, ambition and team spirit the boys have taken on some of the best in the league and have run rings around the competition. Their last match saw them beat their opponents in an impressive 5-0 whitewash!

As well as their outstanding track record two team mates have also been selected to attend the Leicester City Football Club feeder academy.

The Harrold & Carlton Eagles U7s are definitely made of the right stuff and we’ll no doubt be hearing of their successes in the near future.

Until then we wish them the best of luck!

Harrold & Carlton Eagles U7 team



November 10th, 2011

Anyone remember this debate between our own Paul Chase, Director and Head of UK Compliance, and Keith Vaz MP, Chair of the Home Affairs Select Committee?


Yes/No? Well, four years on we thought it would be a good idea to see what, if anything, has changed in almost half a decade.

The debate between Paul and Keith was sparked by the tragic killing of Gary Newlove from Warrington, who was kicked to death by a gang of drunken youths after remonstrating with them for creating a nuisance outside his home. Inevitably the then Chief Constable of Cheshire, Peter Fahy, blamed bad parents and cheap booze for youth disorder. Exploiting a tragedy that is an untypical outcome of alcohol use, and holding it up as if it was entirely typical, is of course a well-used tactic of those who seek to emotionalise a debate or jump on a bandwagon.

It has to be said that the spectacular return of alcohol as a social problem is now a matter of record. The Licensing Act 2003, which came into force at the end of 2005, was meant to liberalise the regime that controlled the sale of alcohol. Since then legislative repentance has kicked-in with a vengeance! There have been no less than four major reforms to the 2003 Act that have dealt with persistent selling to children, creating alcohol disorder zones (never used), drinking banning orders, summary review of premises licences, increasing police powers to confiscate alcohol, making objecting to licence applications easier, banning irresponsible alcohol promotions – the list is detailed and almost endless!

And yet the perception that is peddled to the public by tabloid television and the press is still one of 'binge Britain' or 'booze Britain' resulting from "24-hour drinking." Let's just get the facts straight:

Here are five of the more common myths:

Myth: Alcohol is cheaper than ever before.

Fact: Despite examples of cheap alcohol in supermarkets, the price of alcohol overall has increased by 20% since 1980 in real terms, when measured against the Retail Price Index. But average earnings have doubled since 1980, so alcohol is now more affordable, not cheaper.

Myth: Medical campaigners claim that in the five years to 2008/09 there has been a 65% increase in the number of people being admitted to hospital for 'alcohol-related reasons'. They also claim that there were 825 more alcohol-related admissions a day than five years ago.

Fact: Nobody knows how many hospital admissions are actually alcohol-related! No one actually records alcohol-related hospital admissions, the figures are all estimated by using a modelling technique developed by the World Health Organisation in 2003. This technique produces an estimate, known as the 'Alcohol Attributable Fraction', of the proportion of hospital admissions attributable to alcohol.

Myth: Britain has one of the worst rates of liver disease in the world.

Fact: We're not even one of the worst in Europe. England is below the European average and sixteen out of twenty seven countries have worse rates of liver disease than us.

Myth: Underage and teenage drinking is getting worse.

Fact: The proportion of 11-15 year olds who have never drank alcohol has increased in recent years from 39% in 2003 to 48% now. (Source: Statistics on Alcohol England 2010, NHS).

Myth: We're drinking more and more each year!

Fact: We've been drinking less and less each year since 2004 and our alcohol consumption is falling at the fastest rate for more than 60 years. Alcohol consumption has fallen by 9% in the past six years.

CPL’s inventive offer attracts new members for ALMR

CPL’s inventive offer attracts new members for ALMR

November 8th, 2011

CPL Chief Executive and dedicated ALMR Council member, Daniel Davies, has teamed up with the Association of Licensed Multiple Retailers to promote their membership.

Davies can see the impact the ALMR has made to operators over the years and understands the importance of supporting an organisation that can provide a united front when dealing with crucial issues affecting the industry.

The teaming up of the two organisations is a way to raise awareness of the ALMR and the support it can provide operators with. CPL Training is therefore matching the first year's cost of ALMR membership with FREE training.

Conducted through face-to-face training, e-learning or both, CPL is happy to assess the individual needs of every new member to ensure they get the most from their training.

Since the announcement of CPL's offer ALMR have received four new northwest members; Baa Bar, Central Bars, Ice Bar and Pax Leisure with many more to come.

CPL Training is delighted with the results so far and Daniel Davies hopes many more operators will realise the potential and benefits of joining forces with the ALMR:

"The ALMR is committed to licensed multiple retailers and will support operators through issues surrounding their business as well as those concerning the entire industry. They are a great organisation to have supporting you and we hope to see their profile and awareness of what they do raised significantly by this offer."

For more information about joining the ALMR and receiving free training please visit http://www.almr.org.uk

E-learning Bribery Act Awareness course has launched!

E-learning Bribery Act Awareness course has launched!

October 27th, 2011

Complete with avatar ‘character’ for guided learning, 3D animations, graphics, voice-overs and Microsoft Silverlight our Bribery Act Awareness course is interactive, easy to use and the quickest way to ensure staff are aware of the law under the new Act.

Working closely with awarding bodies we have developed this latest addition to our online portfolio as it became clear to us that many businesses are still not aware of the new Act despite its introduction in July.

The Bribery Act Awareness course is in place to prepare and protect businesses from bribery. It contains the facts and information learners need to recognise and prevent potential bribes from taking place, with minimal downtime needed for training.

Protect your business from bribery by implementing an anti-bribery policy and risk assessment.

Visit http://www.cple-learning.co.uk/courses/briberyawareness.aspx

Can you spot a bribe from hospitality?

Can you spot a bribe from hospitality?

October 27th, 2011

With our latest e-learning course you will do!

CPL Training and CPL Online have worked together with industry experts to produce an online Bribery Act Awareness course to help organisations protect themselves against falling foul of the law quickly.

The Bribery Act 2010 (BA2010) came into effect on 1st July 2011 and introduced four new offences relating to receiving and paying bribes, the bribing of a foreign public official and the failure of a commercial organisation to prevent bribery.

Bribery has always been illegal, but the line between hospitality and bribery has just got that bit finer. Although hospitality and promotional expenditure is still perfectly legal, businesses must ensure any expenditure of this kind is reasonable and proportional to avoid committing any offence under the new Act.

Although the Act was introduced in July many businesses are still either unaware of the Bill, not taking much notice of it and some even think it does not apply to them.

The policies and procedures covered in the e-learning course are part of effective anti-bribery training. It outlines anti-bribery policy and risk assessment; how to create and implement them to show your business' due diligence.

To protect you business against bribery visit:


Champion Sponsorship for a Champion Athlete

Champion Sponsorship for a Champion Athlete

October 19th, 2011

We recently joined Everton FC and Hilton Hotels in sponsoring Liverpool boxer, and British Light Heavyweight Champion, Tony Bellew in his attempt to wrest the WBO World Light Heavyweight title from holder Nathan Cleverley, who hails from South Wales.

Taking place in Liverpool’s Echo Arena, before a packed crowd of some 10,000 boisterous fans, the fight was a real pot boiler from the beginning because there was some needle between the two contestants. But as the fight went on a genuine respect grew up between the two men, as often happens when the pre-fight hype ends and the action begins!

Watching the fight was our very own Daniel Davies, who believes Tony has a champion attitude and was proud to sponsor him. Tony had this to say:

“I’d like to personally thank CPL Training for the generous support of their sponsorship, which is invaluable to me as a professional athlete. I’m delighted and privileged to have such a well-respected corporate brand sponsor me and get behind me for the biggest fight of my career to date, the WBO World Light-Heavyweight title fight. I’m proud to be associated with CPL Training and cannot thank them enough for their backing and for believing in me.”

Although Tony lost on points, it was a close fight in which both men distinguished themselves with a display of skill and courage. Hopefully a rematch will be on the cards sooner rather than later!

Image courtesy of Stephen Speed

Tony Bellew

Halton Borough Council clean up...literally!

Halton Borough Council clean up...literally!

August 25th, 2011

150 cleaning staff at Halton Borough Council have completed their Cleaning &Support Services Apprenticeship Level 2 with us.

Cleaning staff took part in the 9 month long work based learning programme and all passed in June this year. As a result of their hard work and commitment to their training, Halton Borough Council in association with ourselves are hosting an Awards Ceremony on Tuesday 30th August.

The event will be attended by council members themselves, CPL Training, the learners, of course, and representatives from EDI (Education Development International) who are the awarding body who approved the Apprenticeship.

With their new qualification staff have helped to boost their careers as well as benefiting Halton Borough Council themselves. Not only are Apprenticeships a great way to gain a qualification whilst working and earning, but they help to increase confidence by reaffirming knowledge as well as up skilling learners.

As for the council themselves, they will benefit from a more motivated and up skilled workforce and didn’t suffer any disruptions whilst staff were completing their training.

New courses added to cple-learning

New courses added to cple-learning

June 24th, 2011

CPLe-learning, the online arm of national training specialist, CPL Training, has expanded its programme portfolio with the launch of a series of new courses.

The company’s move to offer more opportunities to learn on line comes in response to increasing customer demand. By almost doubling the number of courses available, CPLe-learning is able to offer both new and existing customers’ choice in terms of the way they want to deliver training.

Available now online are Control of Substances Hazardous to Health (COSHH) and Customer Service Skills. During the next month, the company is also set to launch Time Management, Cellar Management, Appraisal Skills, Conflict Management and HACCP.

David Dasher, Head of CPLe-learning said: “At CPL, our aim is to deliver the most effective method of training and for some customers that may be online whilst for others it’s face-to-face. We want ultimately to be able to mirror all face-to-face training programmes and offer an online version, allowing customers to make a considered choice.

“At the moment, we are focusing our training efforts on the hospitality industry. However, we are looking to expand our online learning programmes across a number of other sectors including care and retail. Already we are being seen to lead the way nationally, in terms of our online approach, and the interaction, graphics and animation used are fairly unique to us.”

He concluded: “Other exciting developments are currently in the pipeline and we look forward to making further announcements in the coming months.”

David Dasher and Andrew Rannard

CPL launch creative academy for e-learning arm

CPL launch creative academy for e-learning arm

May 24th, 2011

The e-learning arm of CPL Training has announced plans to launch a new Academy this Summer, providing young people in the creative and digital sectors with experience, training and employment opportunities.

Launched just over a year ago, CPLe-learning employs a range of creative specialists including computer programmers, designers and animators, most of whom are under the age of 25, several are graduates whilst others have little experience but bags of skills.

A high demand for the e-learning product and services has allowed the team to grow quickly and the business has already identified the need to double its e-learning workforce in the next 12 months.

David Dasher, Group IT Director and head of CPLe-learning said: “We’ve had quite a recruitment drive over the past year and we have been fortunate enough to have met and taken on some exceptionally talented individuals. Journeying through this process, we wanted to be able to offer more to those we couldn’t take on, and now, as the business continues to grow, we are fortunate to have more resources in place to support some of these youngsters.”

Work is now underway to launch the academy at CPL’s Wirral-based headquarters and additional space in the existing office has been secured to facilitate the launch.

David added: “We aim to work closely with local colleges and schools to help us realise student’s needs and look at how we can best help them. Some of the experience we offer can hopefully form part of coursework whilst also giving them a taste of being involved in a real working project.

“We recognise the challenges that many young people leaving education can face and we hope that by launching the academy we can support them by improving their skills and giving them that vital hands on experience that ultimately enhances their employability.“

cpl e-learning

Fab First Aid at the Beatles Hotel

Fab First Aid at the Beatles Hotel

May 13th, 2011

It was a case of “You’ve really got a hold of me” for trainees at the Hard Day’s Night Hotel recently as they practised their resuscitation technique during their three-day First Aid course with CPL Training recently.

Day one saw the group of ten in training from all hotel disciplines – from house-keeping to events and food and beverage - learning how to deal effectively with unconsciousness, airway and breathing problems and circulation problems using First Aid dummies.

Later, the group learned how to deal with a variety of medical emergencies from burns and scalds through to injuries of bones and muscles and other serious conditions. The main aim for the group, however, was to understand First Aid priorities and health and safety issues.

The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work. These Regulations apply to all workplaces including those with five or fewer employees and to the self-employed.

The trainer for CPL Training, Dave Thomas, commented: “This qualification is suitable for anyone responsible for assessing and dealing with accidents or emergencies within the workplace, but it also equips you with invaluable training for you or any member of your family in the event of an emergency.”

CPL Training offers this face-to-face training course over three days; a one-day Emergency First Aid course and a one-day refresher course.

Night Manager, Leon Kuru and Marta Bielska from housekeeping are demonstrating the art of mouth to mouth resuscitation whilst the rest of the group looks on.

Night Manager, Leon Kuru and Marta Bielska from housekeeping are demonstrating the art of mouth to mouth resuscitation whilst the rest of the group looks on.

CPL E-Learning make sector move with contract wins

CPL E-Learning make sector move with contract wins

April 19th, 2011

The e-learning arm of online training specialist CPL Training is celebrating growth in new sectors following a series of national contract wins.

The rapidly expanding Wirral-based business will be working closely with one of the UK’s largest private mail distribution firms, Secured Mail, food retail entrepreneurs, Musgrave Retail Partners and restaurant and bar group, Living Ventures. CPLe-learning will be developing a bespoke online training platform for each organisation in areas such as health and safety, drugs awareness, first aid, food safety and manual handling.

CPL’s project managers will work closely with its new customers to develop a training solution appropriate to each business and the sector in which they operate. The use of animation, graphics, illustration and games, steers delegates away from the monotony of many online training programmes and encourages interaction, stimulation and engagement.

The e-learning team are also tasked with providing varying levels of information regarding all round performance. The software delivers a vast range of information from what stage each delegate is at in terms of their own training programme to time spent on specific questions. This can then be measured across the board and trends established, helping identify areas where additional training and support is needed.

A move into both retail and distribution marks a continued growth for the wider company. Today CPL Training is becoming increasingly well recognised as a provider of both face to face training and e-learning to none sector specific businesses and organisations.

Dave Dasher, head of CPLe-learning said: “Our ability to offer a training programme that fits our client’s exact needs is taking us way beyond our traditional sector focus. Those who recognise the benefits of online training have been impressed by the level of interaction, animation and usability of our programmes. As with all new and existing e-learning customers, we are able to introduce features, characters and objects familiar to the delegates, which again enhances the experience and impacts on the final result.

“We’re thrilled to be working with our new customers and look forward to delivering a training platform for each that we can continue to build on in the future.”

David Dasher, Group IT Director (left) and Daniel Davies, CPL Training Chief Executive (right)

David Dasher, Group IT Director (left) and Daniel Davies, CPL Training Chief Executive (right)

Dasher’s decree for online training

Dasher’s decree for online training

April 18th, 2011

“In today’s busy business world, pubs need to train their staff fast, and online learning offers them an effective and flexible way to do it.”

This is the message David Dasher sent out to pubs during the Publican Awards last week. In his presentation David highlighted the benefits of using online learning to train staff as well as how CPLe-learning differs from its competitors.

With customised packages, we can offer customers a host of business-focussed benefits including the Results and Stats tool, which shows the statistics on staff performance, where they’re up to on a course as well as a message update to remind them and employers to complete a section of the course.

The accessibility of our online platform enables fast, flexible learning solutions so staff can complete their courses on their breaks or between split shifts. It’s a revolutionary training platform that over the past year, has made huge reductions in training costs, with course prices averaging £30, and delivered an accommodating alternative to traditional face-to-face training methods.

JW Lees is a prime example of reaping the benefits of online learning. Since setting up their e-learning platform a year ago over 1,700 courses have been completed, 500 in the first two months! Staff have completed various modules from health and safety to manual handling.

We designed games, puzzles and more to ensure staff members were involved throughout their learning to help them retain information as this form of training requires a lot of personal responsibility from classroom based learning.

So, after a valuable lesson in embracing technology to secure a brighter business future, David certainly left them with something to think about.

To see a list of all our e-learning courses, including our latest additions; Money Laundering, Disability Awareness and Equality & Diversity, please visit www.cple-learning.co.uk

Deloitte deal leaves Pleisure prudent

Deloitte deal leaves Pleisure prudent

April 18th, 2011

Pleisure adopting a ‘wait and see’ attitude on Deloitte’s plan to re-introduce variety in drink lists.

After Retail & Licensed Properties (R & LP) went into administration earlier this year, the future for tenants of the company seemed daunting. However, Deloitte, the administrator for R & LP, soon came to the rescue of said tenants by agreeing a new supply deal to expand the drinks list the tenanted pubs could offer.

Or so it would seem...

Licensees have criticised the variety, or lack of, brands on offer, of which there has been a steady decline over recent years. So, the introduction of new brands that could become readily available in the coming months should have licensees in a state of excitement.

Not quite. Nick Griffin, MD of Pleisure Pub Company and a committed client of our e-learning platform is adopting a ‘wait and see’ attitude and his reservations are not unwarranted. One of Nick’s pubs, the Charles Dickens in Worthing, has noticed the damaging effects of a limited drinks list, specifically its cask ale offerings, to his business.

Over the years the Charles Dickens has become renowned for its interesting assortment of cask ale on offer. This sadly dwindled under the previous drinks list and Nick is unsure as to how the new list will affect his pub.

Unfortunately only time will tell, but hopefully with an expansive drinks list back on the cards the custom and reputation will improve and the drinks (a variety of them) will flow!

Marston’s sees off the competition

Marston’s sees off the competition

April 8th, 2011

Marston’s picked up the award for Tenanted & Leased Pub Company of the Year last night at The Publican Awards and CPL’s Daniel Davies was there to present them with their award.

The venue was grandeur in itself, the guests from near and far and the wine free-flowing. Over 1,000 guests from across the licensed hospitality sector attended The Publican Awards last night, which was hosted by comedian Dara O’Briain.

CPL were once again proud sponsors of an award, Tenanted & Leased Pub Company of the Year, and our own Daniel Davies attended the event to present it to a worthy winner. They had some tough competition from Charles Wells, who had won the award for the last two years, but Marston’s progress in a considerably difficult market saw them beat off their competition.

The pub company was awarded for their revolutionary take on the tenant-licensee relationship, ensuring they appoint the right people to run and work in their pubs, as well as their flexible attitude towards training, which is all conducted on the premises.

Congratulations to all the winners on the night and to everyone who was nominated. It was a truly enjoyable evening with the celebrations continuing in style, long into the night.

Publican Awards 2011

Expanding E-Learning

Expanding E-Learning

April 1st, 2011

We have added some new online qualifications to include courses in Equality & Diversity and Disability Awareness. Both courses are just a fraction of the cost of face-to-face training at just £30 each.

The Equality and Diversity course is a response to the introduction of the Equalities Act 2010 which came into force last October. The Act changed all previous legislation on discrimination and applies to all places of work, to employees, and to customers. Its aim is to prevent discrimination under the following grounds: Disability, gender, pregnancy and maternity, race (including ethnic or national origins, colour or nationality), religion or belief, sex, sexual orientation and age.

The Disability Awareness E-Learning course tackles a similar issue in raising awareness about disability discrimination and its requirements for places of work, employees and customers.

Paul Chase, Head of UK Compliance for CPL Training commented: “We regard both areas as legal compliance courses – like health and safety, fire safety and manual handling. It’s not a legal obligation that employees or employers sit the course, but compliance with the Act is still a legal requirement. At the very least these courses will help to protect the employer from prosecution.”

CPL’s E-Learning platform already offers a range of safety and licensed retail courses to the hospitality sector through its interactive online experience which features animated avatars and on screen tasks. Courses include food safety level 2, health and safety level 2, manual handling, fire marshalling and the Scottish Award for Licensed Premises Staff to an online audience for a much reduced rate of between £25- £35 per course.

Our E-Learning is intended to complement the core face-to-face training business, but aims to improve accessibility, flexibility and cost effectiveness for the licensed retail workforce. The courses are ideal for new staff or smaller independents who cannot always afford to send staff on face-to-face courses.

For more information about taking any of the online courses, please go to: www.cple-learning.co.uk or call 0151 650 6910.


You're hired!

You're hired!

April 1st, 2011

We’ve been growing our own here at CPL Training. Our own pair of apprentices that is!

Following a relocation to Liverpool last spring, Natalie Shearer and her boyfriend Lee Hyatt registered with the local Connexions programme to develop their skills and help search for a job. They both struck lucky in an interview with CPL Work Based Learning Manager, Sue Mayers, who took them both on in April 2010 as apprentices for CPL Training.

Natalie joined the Work Based Learning team while Lee joined the recruitment team and both enrolled in the Business Administration apprenticeship. Natalie Mosses was their assessor and said: “Both Natalie and Lee required additional support to help them achieve their key skills and boost their confidence in the working environment. Both have overcome significant challenges during the year but are now confident, hard-working and resourceful members of the CPL team. They are both real assets to us.”

For more information about our Work Based Learning programmes please email apprenticeships@cpltraining.co.uk.

Lee Hyatt and Natalie Shearer

Pub Shows it's Reel Clever!

Pub Shows it's Reel Clever!

March 25th, 2011

Essex pub, the Thatchers Arms, to install cinema after winning Pilsner Urquell’s “smartest pub” competition.

We are proud to announce that one of our Food Safety e-learning clients, who all passed their course with flying colours, has won Pilsner’s “cleverest pub” competition, a prize of £10,000. Mitch Adams of the Thatchers Arms, Mount Bures, Essex has decided to thank his pub full of Mensa-class customers by installing a pop-up cinema, theatre and bar in the pub.

The competition started by customers, in their locals, filling out Mensa quiz cards to determine who the top 10 smartest pubs were. After being shortlisted, Mitch was flown to Prague with other finalists where he had to pitch his business plan of how he’d improve the pub to three officials including Caroline Nodder, Editor of The Publican.

However, the trip wasn’t all nerve-wracking, business pitches. Mitch and the others enjoyed a tour of the Pilsner brewery, free drinks (Pilsner of course) and fine dining.

Pilsner loved Mitch’s idea of a pop-up cinema, theatre and bar with a hint of the Czech Republic through its cabaret style including table seating, in-cinema bar, no-noise rustling food so customers can really enjoy the relaxed atmosphere.

Everything is underway at the Thatchers Arms, with the launch party scheduled for June, so watch this space!

So hopefully our training will come in handy for Mitch’s quiet menu, complementary to Pilsner Urquell.

To get to grips with food safety and discover our range of high-quality, online courses please visit www.cple-learning.co.uk

Read about the experience from Mitch himself at ThatchersBeerBlog.

Expansion for cple-learning as Growth Continues

Expansion for cple-learning as Growth Continues

March 25th, 2011

The e-learning arm of national training specialist CPL Training has taken on four new creative recruits to facilitate a growing demand for the company’s on-line services.

Launched less than a year ago, the Wirral-based firm now has a team of 15 permanent IT, programming and creative specialists who together deliver bespoke on-line training packages for cross sector businesses throughout the UK.

The new recruits include two graphic designers, one animator, and a narrator to focus on developing courses and branding the company. The e-learning concept has grown rapidly for CPL Training and is already a mainstay of the wider business operation. CPL’s e-learning is at the forefront of interactive online training, utilising 3D animation and graphics to create an engaging new way to learn on-line.

The e-learning team continues to work closely with CPL’s corporate division and together are now able to offer a mix of face-to-face and online training packages developed to suit the needs of each client. With growing recognition across the UK and an increasing demand for on-line training, the company continues to source and recruit talented individuals to join the team.

Dave Dasher, Head of CPL’s e-learning said: “It’s great to see our young team growing and evolving. Our designers, animators and programmers are an exciting and creative bunch who are constantly bringing new ideas and innovations to the table. By using the latest technology and software packages, we are already leagues ahead of other businesses operating in this arena and are quickly gaining a reputation as leaders in our field.”

the e-learning team

Database Marketing specialist is latest edition to team

Database Marketing specialist is latest edition to team

February 18th, 2011

The latest edition to CPL’s ever-growing workforce is Database Marketing specialist Louise Sui.

Louise joins CPL Training at an exciting time and has equally exciting and innovative ideas to drive the company forward into new markets. Louise’s career began in Sales and Marketing publishing property newspapers across the UK and then evolved into Database Marketing when she began working for Direct Marketing Support, using data to grow customers’ databases and prospects.

Louise’s background is heavily involved in the Industrial sector and she hopes to introduce CPL Training to this new market prospect, especially with regards to their e-learning platform. Louise will be concentrating on growing CPL’s training base and raising their profile across sectors.

Louise knows where she wants to take CPL Training and with her motivation and drive there’s nothing holding her back.

Hotel HR expert joins as HR Director

Hotel HR expert joins as HR Director

January 10th, 2011

CPL welcomes hotel and HR expert, Christine Henney, in a new position as Director of HR and Hospitality Programme Development.

Christine joins CPL Training with over 20 years experience in HR and training roles for a number of hotel groups. She has moved from the Mint Hotel group, formerly City Inn Hotels where she was responsible for the Manchester and Leeds hotels.

Prior to that she worked for over eleven years for the Rocco Forte Collection hotels, opening The Lowry Hotel in Manchester, and has more recently worked overseas at the Six Senses Hotel and Spa Resorts in the Maldives, Oman and Jordan.

Christine will oversee the HR function for CPL Training’s 70 employees and will also develop hospitality training programmes and consultancy for existing clients.

Daniel Davies, Chief Executive of CPL Training commented: “Christine brings a wealth of knowledge and experience from the hotel sector which will complement and enhance our existing product portfolio. She will be developing full hospitality training solutions to help meet the challenges inherent in this sector.”

An online conversion

An online conversion

December 16th, 2010

A Cardiff bar has recently topped 150 compliance courses completed and passed in 2010 with CPL’s E-Learning platform.

With 75 members of part-time and full-time staff in a busy Cardiff city centre bar, time is of the essence – especially when it comes to getting people up to speed on compliance training – and Deputy Manager at the Revolution Vodka Bar, Rob Marshall has been responsible for essential training in health and safety, food hygiene and fire safety in the 1200 capacity venue. Added to this the Cardiff site has to gear up with extra staff during every rugby international in the calendar as well as the influx of students and tourists at other peak times for the city.

Getting all staff through the training and tracking their progress was no mean feat until parent company, Inventive Leisure, began work with CPL Training. Developing a series of interactive, online training courses, the CPL E-Learning platform also integrates seamlessly into the Inventive Leisure intranet and its back office payroll function. As a result, new employees are immediately flagged for the requisite suite of compliance courses.

Within a day of joining the payroll, each employee receives a unique login access code to go away and complete the relevant courses for their role. Unique monitoring systems mean that it is very difficult to cheat and courses are all live on the web so there is no downloading required. Inventive Leisure have adapted and simplified the health and safety and food safety courses for front of house staff as well as continuing to run the more detailed level 1 courses for salaried and kitchen staff.

Rob admits that the previous face to face system had its flaws. He commented: “With the best will in the world, when new staff join it can be easy to rush through training or put it off until a quieter time. With this system, new starters can easily go home and run through these courses in their own time – there is nowhere to hide from our compulsory training! A lot of it is common sense but at least we know that everyone has had the same level of training within a very short time of joining us. We do still cover training face to face but now it reinforces what they have already done on the E-Learning course.”

Whyte and Mackay embrace Scottish licensing law

Whyte and Mackay embrace Scottish licensing law

December 16th, 2010

Scottish whisky business, Whyte and Mackay are keeping their staff up to date with new licensing law requirements in Scotland. They have purchased CPL Training’s SALPS courses to train their frontline sales promotion teams ensuring that everyone adheres to the key licensing objectives.

The Scottish Award for Licensed Premises Staff (SALPS) fulfils the legislative requirements for all staff selling or serving alcohol in Scotland. The course covers sixteen topics in order to meet the statutory requirements using an easy-to-follow interactive workbook. It is available from CPL Training for around £35 for a 2 hour course or just £10 for the workbook. Full details are available here.

Fast, flexible food safety training for leisure

Fast, flexible food safety training for leisure

November 29th, 2010

Leisure centres all over the country are switching to the CPL Food Safety Level 2 course online in a bid to keep up with food safety compliance. The E-learning version of the course means that leisure centre staff can achieve the required qualifications at a time to suit them, without travelling to a face to face course. The cost of the course is much cheaper too at just £35 plus vat.

To date over 100 DC Leisure employees have received the unique login codes to access the courses.

DC Leisure (DCL) specialises in the development and management of leisure facilities in partnership with local authorities throughout the UK. Their aim is to better serve their local community and achieve both economic and social objectives. The E-learning option means that they can now gear up in food safety training more quickly and efficiently.

Employers given £3,000 for Apprentices

Employers given £3,000 for Apprentices

November 22nd, 2010

Liverpool City Council has given the go ahead to their Apprentice Business Grant Initiative, which is dedicating £300,000 to local apprenticeships.

The initiative has been created to support employers and small businesses in the taking on of apprentices. It hopes to create 100 places for apprentices, in varying sectors, helping Liverpool’s economy to thrive.

Although the initiative focuses on taking on new apprentices it also supports any existing staff with free training.

At CPL Training we understand the value that apprentices have on a business and are dedicated in providing our full support to employers who are interested in taking on an apprentice, but are unsure about what’s involved.

The benefits of taking on an apprentice are vast and include:

  • Increased Productivity
  • Increased staff retention
  • Decreased sickness levels

Apprenticeships will start on 7th March 2011. However, the deadline for employers to complete an online application is 3rd December. This will be followed by a thorough selection process. Once successful though, employers will be able to draw up to £3,000 per apprentice!

There are some conditions set in place to ensure grants focus on Liverpool apprentices only. For more information on the initiative and to check your eligibility visit www.liverpool.gv.uk/liverpoolapprentice

Our Apprenticeship team are committed to this new initiative and are able to help guide employers through the application process. If you have any queries please contact us on 0151 647 1057 or email us at apprenticeships@cpltraining.co.uk

Thinking out of the box

Thinking out of the box

October 21st, 2010

Ten shift workers at a packaging factory in Ellesmere Port have gained management qualifications following a six-month NVQ training programme.

Each of the ten employees at Saica Pack has gained National Vocational Qualifications (NVQs) in Team Leadership (level 2) or Management (level 3) with training provider, CPL Training. The training and assessments have taken place over a six-month period resulting in the final NVQ award and it has been entirely funded through the Government’s Train to Gain initiative.

Saica Pack is a leading supplier of corrugated packaging in Europe, making boxes for all the major high street retailers. The factory in Ellesmere Port is large and noisy with 130 round-the-clock shift workers, many of whom have worked at the plant for 30 to 40 years.

All work towards the NVQ is in the workplace, on the job and evaluation is assessor-driven. Each candidate is observed running through specified tasks from their chosen units at the right level. This meant that CPL assessor, Amanda Weir, had to don safety clothing, hard hat and ear plugs on many occasions to observe and work with individuals.

Dale Williams, Conversion Manager at the Saica plant said: “I have worked here for 21 years and have worked my way up to managing over 80 employees. I’ve have never had any formal management training so I took the NVQ level 3 in Management and it’s been a huge boost to my confidence and motivation. The NVQ validates everything I have learned over the years. It reinforces the knowledge and skills that I have and has filled in any gaps. I didn’t realise how important my job was to the overall business until I completed my NVQ.” Dale is about to embark upon the NVQ in Management (level 5) funded, this time, by Saica Pack.

Plant Manager, Paul George commented: “I was very impressed by Amanda Weir, our assessor from CPL Training. It would have been easy to put off the assessments due to work load but Amanda has been dogged in her determination to push the team forward and get the job done. This achievement has been all the greater since they completed their qualifications whilst continuing to work during a very busy period for us. During this period, our output increased by 35% but the guys still completed their training. They are definitely more motivated as our results show.”

Anyone who is interested in knowing more about National Vocational Qualifications can contact CPL Training on 0151 647 1057. All qualifications are subject to finding suitable funding.

Daniel’s done it again

Daniel’s done it again

October 8th, 2010

Daniel Davies, Chief Executive of CPL Training won the title of Liverpool Young Director of the Year at the seventh annual Institute of Directors Director of the Year Awards.

350 company directors and guests from the North West Region celebrated their success last night at the Hilton Hotel in Manchester hosted by TV’s Nicholas Owen. The judges described Daniel as the strongest candidate in a healthy shortlist and that his personal impact on the company really shone through.

This is the third award in 2010 for the CPL trophy cabinet and Daniel commented: “I’m incredibly proud to be recognised by the Institute of Directors in this way but it’s down to the hard work from the whole team at CPL Training. 2010 has been an amazing year for us.”

The runners up for the award were Rob Maxwell from Aztec and Phil Hodgkinson from Compass Cost Consultants.

A pub in Northwich has completed over 70 CPL E-Learning courses in just two months.

A pub in Northwich has completed over 70 CPL E-Learning courses in just two months.

October 8th, 2010

A JW Lees pub in Northwich, The Kingfisher, has completed 70 courses in the first two months since they were introduced to the business by HR Manager for JW Lees, Vicki Jackson.

The Kingfisher employs 27 people on a part-time and full-time basis and all staff are required to complete courses covering compliance training from CPL E-Learning in areas such as health & safety and manual handling. Pub manager, Carolyn Brown has encouraged her team to log on to the CPL E-learning site in their quieter times or in between split shifts to complete the courses on the pub’s laptop.

She commented: “It has been easy to encourage everyone to complete courses. They are well designed, using avatars, 3D graphics and interactive tasks to guide you through the topics. They have made an impact too on our working practices. They have been great refresher courses for me but they have also been real eye-openers for the team and we have all been cleaner and safer as a result.

Staff at the pub were even able to put their new skills to the test recently. Carolyn explained: “At a recent beach party barbecue, the barbecue caught fire and the team on duty reacted calmly and efficiently, choosing the correct extinguisher and putting out the fire. They had a round of applause from our customers!”

The real commercial advantage comes when this basic training is complete and Carolyn can really spend time on developing the customer service aspects of the roles. She concluded: “It will definitely free up more of my time and I’d love to see more courses coming on stream as we go forward.”

Bar supervisor, Ben Jackson has completed all seven courses. He reckons that he’s much more aware of hygiene practices now when walking into the kitchen and enjoyed the fact that he hasn’t had to trek to head office for a half-day course. He added: “I’ve done my courses on the pub laptop in between split shifts. They were straightforward to do and really helpful.”

For more information about taking any of the online courses or bespoke solutions please go to: www.cple-learning.co.uk or call 0151 650 6910.

CPL E-Learning brings food safety level 2, health and safety level 2, manual handling, fire marshalling, Underage Sales Prevention, Drugs Awareness, Age Verification and the Scottish Award for Licensed Premises Staff to an online audience for a much reduced rate of between £30 - £35 per course.

Retailers join us to discuss licensing reforms

Retailers join us to discuss licensing reforms

September 21st, 2010

A group of licensed retailers from the North West gathered at CPL’s office at Egerton House yesterday for a seminar on the Government’s new proposals for licensing reform. This was followed by presentations from Nick Bish from the Association of Multiple Retailers and Robert Humphreys from the All Party Parliamentary Beer Club.

Paul Chase, Head of UK Compliance for CPL, gave a presentation on the proposals for licensing reform and the implications for multiple operators. The main thrust of his argument was that the proposals would radically alter the balance of power for obtaining new alcohol licenses from the applicant to the police and local residents. It was, he suggested, an attempt by the Government to severely restrict the number of new licenses and reduce the number of premises which have late licenses. Paul called for the trade to “stop talking to ourselves and engage with the mass media.”

Multiple retailers at the presentation represented over 180 premises in the North West and included Inventive Leisure, Bravo Inns and Flannigan’s.

Paul Chase
Free training boost for Wallasey Sea Cadets

Free training boost for Wallasey Sea Cadets

September 17th, 2010

Recently, we ran a free First Aid Training course to support a local charity called the Wallasey Sea Cadets.

Aimed at integrating young people into their community, the Wallasey Sea Cadets offers fun activities four nights a week and at weekends with additional activities during the school holidays for over 70 young people. The aim is to encourage the cadets to become better citizens by tackling the problems of anti-social behaviour, street disorder, bullying, and drug and alcohol abuse in young people. At the same time they work to achieve nationally recognised qualifications that many young people from other areas take for granted.

Over a dozen cadets and staff took part in the 3-day course, tutored by CPL trainer, Neil Reid. They learnt how to deal with a range of emergency incidents such as what to do with an unconscious casualty, choking, burns and resuscitation. Neil is a member of the Wallasey Sea Cadets team himself having joined when he was only 11 years old. After serving in the navy he returned to Wallasey and now works with CPL Training on security and first aid training.

Neil said: “CPL Training has helped Wallasey Sea Cadets maintain the highest standards of training by supplying free First Aid training courses for the volunteer staff and some senior cadets. By providing these individuals with the full 3-day HSE First Aid at Work qualification they can continue to provide safe and fun training for all the young people involved.”

First Aid courses from CPL Training are available throughout England and Wales on a 24/7 basis to cover shift workers, with discounts for group bookings and full details are available on the website at: http://www.cpltraining.co.uk/training/firstaid/firstaid.aspx

Food glorious food

Food glorious food

September 16th, 2010

We’re working with the manufacturer of some of the nation’s favourite food brands to ensure that their “glorious food” adheres to the UK’s strict food safety laws.

Premier Foods are a UK-wide manufacturer of food brands such as Hovis bread, Mr Kipling cakes, Sharwood's Asian foods, Batchelors soups, Loyd Grossman sauces, Bisto gravy, Quorn meat free products, Ambrosia custard and rice pudding, Branston pickle and Hartley's jams – to name but a few!

Inherent in all food manufacturing is a strict system of food safety so we’re pleased to be delivering the Food Safety for Manufacturing Level 2 training to production line workers and Food Safety Level 4 training to senior management at Premier Foods.

The level 2 qualification is designed for those who work in all areas of the food and drink manufacturing sectors and delivers an understanding of: the importance of food hygiene, associated food hazards, good hygiene practice and controls based upon an awareness of food safety management systems. These topics are regarded by the Food Standards Agency as being important to understanding and maintaining good practice in the handling, processing and preparation of safe food.

The course is delivered over one day, and assessment will be by a multiple-choice examination consisting of 30 questions and lasting 40 minutes.

The level 4 award is designed for those with managerial responsibility for the management of food hygiene issues. Both courses are awarded by the Royal Society for Food Health.

Courses are available throughout England and Wales on a 24/7 basis to cover shift workers, with discounts for group bookings and full details are available on the website at: http://www.cpltraining.co.uk/training/foodsafety/foodsafety.aspx

First choice for First Aid

First choice for First Aid

September 15th, 2010

As the preferred First Aid training company for City Inn Hotels Group, we have been busy with the award winning group of city centre-based hotels over the last few months.

City Inn hotels, based in six major UK cities, promise an uncompromising approach to quality and a commitment to innovation and customer service. This includes an uncompromising approach to training for their teams too: Staff from each department in the hotel - from kitchen to concierge - are taking part in the three-day First Aid at Work courses for the HSE certificate.

Entertainment and leisure businesses attract large numbers of people and it makes good business sense to be prepared for first aid emergencies. Corporate Account Manager for CPL Training, Michelle Lyons said: “A blocked airway can kill someone in three to four minutes, but it can take more than eight minutes for an ambulance to arrive. Knowledge of a simple procedure could save their life while they're waiting for emergency medical help.”

The minimum legal requirement is to appoint competent personnel who will take charge of First Aid arrangements in the workplace. These personnel need to prepare for this role by taking a one-day training course. The course includes how to maintain first aid equipment and facilities, and when to call the emergency services.

For those businesses with five or more staff such as hotels, the legal requirements are more stringent and a qualified First Aider must be appointed. The training required for a First Aider involves sitting the three-day course.

Courses are available throughout England and Wales on a 24/7 basis to cover shift workers, with discounts for group bookings and full details are available on the website at: http://www.cpltraining.co.uk/training/firstaid/firstaid.aspx

Licensing Reform Seminar

Licensing Reform Seminar

September 8th, 2010

CPL Training is hosting a seminar here at our offices in Birkenhead on the implications of the government’s licensing reform proposals. Representatives of multiple pub, bar or restaurant operators are invited to attend.

The seminar will explore the government’s reform proposals and an informative talk on this subject will be delivered by Paul Chase, CPL Director and Head of UK Compliance. The seminar will also feature an opportunity to hear from two key political influencers, Nick Bish, Chief Executive of ALMR and Robert Humphreys, Secretary of the All Party Parliamentary Beer Group.

The government’s proposals, if enacted, will have major impact on how licensed premises operate and it is in the interests of all operators to attend this seminar (which is free) and discover what is in store for them!

The seminar takes place on Monday 20th September and starts at 2.30 p.m. Contact Paul Chase on 0151 650 6910 or by email on paul.chase@cpltraining.co.uk if you would like to come along. We’d be delighted to see you here.

BHS take CPL south of the border

BHS take CPL south of the border

July 23rd, 2010

BHS, the High Street retailer is now training its staff for Personal Licences with CPL in England and Wales. Previously, CPL Training provided Personal Licence training just for the SCPLH in Scotland but has now expanded its training provision to the rest of the 185 UK stores.

The personal licence course is a big hit!

The personal licence course is a big hit!

July 23rd, 2010

The National Certificate for Personal Licence Holders (NCPLH) qualification is now just over five years old and has had a huge take-up since Quarter 1 2005, when personal licence courses were sat by just 2,410 people. In total, as of the end of 2009, over 380,000 people have sat the personal licence course and NCPLH qualification in England and Wales.

For CPL Training, as the biggest provider of personal licence courses, making this training available has involved a huge logistical exercise, as indeed it has for the many smaller providers collectively. Although the number of people sitting personal licence courses has now fallen from its peak in Quarter 4 2005, when 34,998 NCPLH certificates were awarded, to around 15,000 per quarter at present, personal licence courses and the NCPLH qualification are still very popular!

CPL has over 70 venues where personal licence courses are available on a monthly, scheduled basis. We will run over 840 personal licence courses in 2010.

From August 2010 the name of the qualification that people are examined for at the end of a personal licence course will change from NCPLH to APLH – the level 2 Award for Personal licence Holders. This name change reflects changes to the way in which government regulators now wish to name qualifications. Learners sitting personal licence courses will still sit a 40 question multiple-choice examination at the end of the course.

Personal Licence training for big screen entertainment

Personal Licence training for big screen entertainment

July 23rd, 2010

CPL Training is now the approved Personal Licence training provider for Cineworld, the UK’s leading cinema group.

With 78 cinemas around the UK, 50 sites have licensed bars for deluxe screenings and conferencing facilities. Staff at these venues have to take their Personal Licence training course in order to sell alcohol and, as the only national training solution for the NCPLH, CPL is the ideal partner.

CPL’s Dan Davies Named Businessman of the Year

CPL’s Dan Davies Named Businessman of the Year

July 15th, 2010

Local entrepreneur and founder of CPL Training has been named Businessman of the Year at the annual Wirral Investment Network (WiN) awards.

Daniel accepted the top award from Mark Sotherbury of category sponsor, The Manufacturing Advisory Service, at the packed event held at a luxury outdoor marquee on the grounds of Birkenhead School in Wirral.

In presenting the award, the judges recognised Daniels bid to ‘grow the business with dedication and diversity’ and host Roger Philips commented:

“Daniel launched the business when he was 18 years old and his strong, driven, entrepreneurial leadership style has ensured that CPL Training has become a well recognised brand with an unparalleled reputation as professional, trusted and forward thinking, known nationally as a centre of excellence for training and support services.”

CPL Training was recently presented with the Judges Choice Award at the Liverpool Daily Post Business Awards and was thrilled to receive a second award at the WiN event. Daniel said: “This was a real honour for me. As a local guy, it’s fantastic to see both my own and the wider business achievements being recognised at a Wirral-based business event. There were two other very strong candidates nominated for this award which makes this accolade all the more rewarding.”

Daniel has also been shortlisted in the IoD’s Liverpool Director of the Year category, with the results set to be announced later this year.

New Staff Needed!!

New Staff Needed!!

July 7th, 2010

Our recruitment division, CPL Recruitment, are currently looking for a number of ambitious, pro-active employees who thrive in a fast-paced environment.

Recruitment Consultant

An exciting opportunity has arisen for a self motivated, dedicated individual to join an existing and successful sales force in our Recruitment Department. The ideal candidate will be a strong relationship builder with good sales skills and have the adaptability to work in a variety of sectors. The role will be split between generating new business and maintaining and managing the existing client base.

Recruitment Resourcer

Working within a dynamic and growing department, our Recruitment Department is currently looking for a Recruitment Resourcer to join their expanding team. This is an excellent opportunity for anyone wanting to move into recruitment as individuals will be given the opportunity to push their career forward and develop themselves.

For further information on both roles please email Andrew Rannard, Head of Recruitment andrew.rannard@cpltraining.co.uk

CPL Teams up with Garage Watch

CPL Teams up with Garage Watch

July 7th, 2010

CPL Training has teamed-up with Garage Watch to provide NCPLH and other training for staff working for independent petrol retailers. Commenting on the agreement Garage Watch’s editor Mark Bradshaw said: "If you sell alcohol from your forecourt shop, make sure you always have a trained personal licence holder on the premises at all times. Anyone applying for a personal licence must have taken a one-day training course leading to the National Certificate for Personal Licence Holders (NCPLH) qualification."

Hailing the agreement CPL training's Head of UK Compliance, Paul Chase said: We're delighted to become the preferred supplier of NCPLH training to Garage Watch readers. With over 70 training venues nationwide where NCPLH training is available on a monthly basis, we’ve always got a venue and date near to where Garage Watch readers live or work. We also have a range of e-learning courses available online in things like Fire Marshal training, food safety and underage sales prevention – so there’s lots of good-value training available for Mark’s readers."

SCPLH training leads to inflated profits

SCPLH training leads to inflated profits

July 6th, 2010

An SCPLH course for a mobile bar business has opened up a range of opportunities for one CPL candidate.

John Codona runs a mobile bar business with a twist – his mobile bar comes with a life-sized inflatable pub with flooring, lighting and garden furniture! When he took the SCPLH course he realised that there were lots more business opportunities for his inflatable pub with Scottish Occasional Licences - the equivalent in England and Wales is the Temporary Event Notice.

Working with CPL trainer and Licensing Consultant, Celine Davenport, he has targeted the local hire market for the smaller inflatable pub (which holds 30 people) and the festival and charity event market for the larger inflatable pub (which holds 80 people). Already business has “inflated” faster than he anticipated with a particular market in unusual weddings.

Let’s hope that no-one “spikes” their drinks in the inflatable pub!

Find out more at www.popupbarservices.co.uk

Talking about a Revolution

Talking about a Revolution

July 6th, 2010

When you're an award winning bar chain with over 1800 members of staff across 60 sites how do you keep up to date with your compliance training – that 'must-do', due diligence stuff that will keep your customers and business alive?

In trial and then in operation for across the Revolution chain, the new E-Learning courses have already seen hundreds of registered users and completed courses so far. Ioan Eyton-Jones, the Brand Standards Manager for Inventive Leisure with responsibility for E-Learning across the business, is keen to stress the advantages for the operator and said: "CPL Training has developed the online courses hand-in-hand with us. Their system is accessed through our intranet and is linked directly to our HR and payroll functions. As soon as someone new starts in our business it flags them up and they have six weeks to complete the Health and Safety and Food Safety courses that are mandatory for our business. On-site training managers can monitor when the course was taken, how long it took them, how many attempts it took to pass the course and then their percentage pass rate."

Ioan says he has seen a substantial reduction of around £12k in his training costs this year and sees his ultimate goal as moving to a paper-free system, where the administration of both face-to-face training and E-Learning is one system. "I’d make substantial savings straight away just from the annual cost of printing and storage of printed materials."

For more information about taking any of the online courses or bespoke solutions please go to: www.cple-learning.co.uk or call 0151 650 6910.

CPL E-Learning brings food safety level 2, health and safety level 2, manual handling, fire marshalling and the Scottish Award for Licensed Premises Staff to an online audience for a much reduced rate of between £30 - £35 per course.

Name change for the NCPLH

Name change for the NCPLH

July 5th, 2010

From August 2010, the NCPLH will be renamed Level 2 Award for Personal Licence Holders (APLH). The change comes as a result of a strategy to simplify qualifications in a new framework.

The APLH will continue to be delivered as a one-day course with a 40 question multiple-choice exam at the end of it.

Changes to policy designed to simplify qualifications resulted in the creation of 'Ofqual' as the qualifications regulator, and a new Qualifications and Credit Framework (QCF) to replace National Database of Accredited Qualifications.

Paul Chase, Director and Head of UK Compliance at CPL Training has led the discussion with other awarding bodies, on behalf of awarding body EDI, to create a new ‘shared unit’ for NCPLH. This will sit at Level 2 on the Qualifications and Credit Framework. This has involved migration of the existing NCPLH qualification, with some amendments, from NDAQ onto the new QCF. The discussions on the new Unit have been chaired by Angela Yahaya of People 1st, who fully support the submission to QCF.

How does the QCF work?

Under the new QCF every unit and qualification in the framework will have a credit value (one credit represents 10 notional learning hours, showing how much time and effort it takes to complete) and a level between ‘entry’ and level 8 (showing how difficult it is).

There are three sizes of qualifications in the QCF:

  • Awards (between 1 and 12 credits)
  • Certificates (between 13 and 36 credits)
  • Diplomas (37 credits or more)

In the new framework an 'Award' can be from entry level to level 8. This is because the qualification type (award, certificate or diploma) represents the size of the qualification, not how difficult it is. The degree of difficulty is represented by the level – 'Level 1', 'Level 2' and so on. The title of a qualification will indicate how difficult it is, how long it will take the average learner to complete, and its general content.

Judges Choose CPL at LDP Business Awards

Judges Choose CPL at LDP Business Awards

May 28th, 2010

Leading training provider, CPL Training, has been presented with the Judges Choice Award at the LDP Awards, widely regarded as Merseyside's most prestigious event in the annual business calendar.

At a glittering and packed out ceremony, sponsored by KPMG and DLP Piper, and held at Liverpool's Anglican Cathedral, CPL's Chief executive Daniel Davies accepted the award on behalf of the company from Daily Post Business Editor, Bill Gleeson.

The Liverpool Daily Post Judges Choice Award was made to CPL Training for its enterprise, energy, diversification and overseas expansion.

The judges said: "The pure commitment, enterprise and effort shown by this business deserved commendation at this year's awards."

CPL Training was also shortlisted for the NWDA Medium Business of the Year in what was described as a 'close fought category'.

Daniel said: "It is a real honour to receive this award and is a true testament to the hard work, dedication and commitment of each business team within CPL Training."

"The past three years has seen us diversify and expand, entering new markets and using our traditional skill sets to penetrate new growth areas for us – I am delighted that the judges have recognised our efforts and look forward to taking the business to the next level and consolidating our position as one of the UK's leading training providers."

New Group Sales Director

New Group Sales Director

May 26th, 2010

Keith Thompson joined us recently in the new position of Group Sales Director.

He moved from Tribal in Manchester, where he worked as a director for three and a half years. Keith's career in marketing and business services has involved work with a number of public sector bodies including local and central government, law enforcement and the NHS as well as experience in the commercial sector with firms like Orange, NPower and British Gas.

In Keith's new role he will be responsible for sales across all divisions of CPL; from hospitality and compliance training to international training and recruitment services. He aims to enable cohesive growth across the business and ensure that the CPL offer is most appropriate to the market.

Daniel Davies, Chief Executive of CPL commented: "Keith joins us with considerable experience across both private and public sectors. He and his team are an important part of our continued growth and diversification."

A Wheely Good Way to get to Work

A Wheely Good Way to get to Work

May 25th, 2010

Staff at leading training provider, CPL Training, are opting for two wheels rather than four to get them to work, as part of a new company wide initiative.

Ten team members have signed up to the government driven 'MyCycle2Work' scheme whereby employers are asked to hire a bike on behalf of staff wanting to change the way they travel to and from work, contributing monthly through their salary and with optional one off fee for full ownership after 12 months.

Advisors from cycling superstore, Giant, in Liverpool have brought along a range of bikes to CPL's Wirral based headquarters in Egerton House for people to try out and ask questions. With a choice of up to 300 bikes on offer, styles range from Giant TranceX4 mountain bike at maximum spend of £1,000 to the Brompton, a handy fold up light weight bike that can be easily carried on and off trains and buses.

Daniel Davies, CPL Chief Executive said: "We want to support staff looking to make considered changes in their lifestyle and have made this scheme as simple as possible for them to sign up to. We are also keen to operate a sustainable business and hope initiatives such as this help reduce our carbon footprint, minimising the impact our operation may have on the environment as much as possible."

Staff are expected to take delivery of their new wheels in June. One immediate sign up to the scheme was, CPL's Mel Boonstra she said: "I’ve been thinking about getting a bike for a while and using it to get to work but this offer has moved things forward for me. I'm looking forward to exercising more and want cycling to become part of my daily routine."

CPL Training also operates a car share scheme and is currently working towards gaining accreditation for the BS 8555, British Standard for Environmental Management.

Charles Wells wins at the pub industry Oscars

Charles Wells wins at the pub industry Oscars

May 14th, 2010

CPL Chief Executive, Dan Davies, presented an award to Charles Wells Pub Company from Bedfordshire at the pub industry’s “Oscars”, The Publican Awards recently.

The awards were held at a top London hotel, The Grosvenor House on Park Lane and were attended by over 1200 operators and suppliers from the pub industry.

As sponsors of the Pub Company of the Year (in the tenanted and leased sector with more than 200 outlets), Dan was on stage with compère for the night and popular comedian, Michael McIntyre. Anthony Wallis, Managing Director, Peter Wells, Pub Company Sales and Marketing Director and Richard Burt, Commercial and Property Director for Charles Wells joined them to receive their award on behalf of the business which was described as: “A traditional company that is modernising for the future, it is clearly in touch with its tenants, ensuring every pub has support levels to help them survive and thrive”

The other finalists were, Marston’s Pub Company from Staffordshire, who were highly commended, Shepherd Neame from Kent and Trust Inns from Lancashire.

Congratulations to them all!

Pictured (Left to Right): Michael McIntyre, Anthony Wallis, Peter Wells, Richard Burt and Dan Davies.

Hitting the headlines

Hitting the headlines

May 4th, 2010

Our IT team hit the local headlines in the Liverpool Daily Post this week with an article in the Business section about the new E-Learning platform.

With an investment of £0.5 million and an additional 10 staff on the project we have commissioned a truly global team of expert code writers, graphic designers and 3d animators to produce a suite of highly relevant and interactive courses. We can now offer a full turn-key solution to retail operators and are the only training provider to span face-to-face and E-Learning courses on this scale and at this level of quality.

CPL's IT Director, Dave Dasher and his team put together this moody photo on a local dockside bridge near Egerton House which is their homage to Quentin Tarrantino's film Reservoir Dogs. None of the guys are owning up to being "Mr. Pink"

London Marathon run for charity

London Marathon run for charity

May 4th, 2010

Our intrepid Marathon runner and Marketing Manager, Dave Brown made it through the London Marathon last Sunday in 4 hours, 31 minutes and those all-important 52 seconds. He has raised over £2,000 for his chosen charity, Clatterbridge Cancer Research.

Clatterbridge Cancer Research is a charitable organisation committed to advancing the regional fight against cancer. For nearly 30 years they have been working in the North West of England funding world class research into preventing and diagnosing cancer and how to treat it with the most effective ongoing care. Dave explained the connection by adding: "They are treating my Dad through his fight against lung cancer since being diagnosed last year. He’s doing ok and is now checking on me since I did the run, rather than the other way around. It was amazing to hear that my parents saw me on TV running over the London Tower Bridge!"

CPL hit the treble in awards shortlist

CPL hit the treble in awards shortlist

April 30th, 2010

Leading training provider, CPL Training, has been shortlisted for three prestigious business awards.

The Wirral-based firm has made the final three in the, 'SME of the Year', category in the Daily Post's Business Awards, also making the shortlist under the same category in the annual Wirral Investment Network (WiN) Business Awards.

Daniel Davies, CPL Training's Chief Executive has also be named as one of three vying for WiN's coveted 'Business Person of the Year' award.

CPL Training has expanded its operation significantly during the past five years, creating jobs locally and nationally, investing heavily in growth areas and launching new business divisions as part of an ambitious long-term development strategy.

Daniel Davies said: "We're really pleased to have achieved this type of recognition locally. We've worked hard during the past few years to consolidate the business and establish ourselves as a major national and international training provider.

"We look forward to attending both award ceremonies and fingers crossed, we'll enjoy more good news on the night!"

Free Health and Safety or Food Safety online courses

Free Health and Safety or Food Safety online courses

April 16th, 2010

We are offering a free online course for anyone who books a national Certificate for Personal Licence Holders (NCPLH).

Book an NCPLH with CPL Training for just £130 + vat and candidates will receive an online Health & Safety or Food Safety course absolutely free. This offer is available through April and May while stocks last by calling 0845 833 1835 quoting 'free online course offer'.

The online courses are two of seven online compliance courses available from the CPL e-learning website, www.cple-learning.co.uk at a fraction of the cost of face-to-face training courses.

Running for his Dad

Running for his Dad

April 16th, 2010

Dave Brown, our Design & Marketing Manager at CPL, is training hard at the moment for the London Marathon on 25 April in aid of Clatterbridge Cancer Research and his Dad.

Clatterbridge Cancer Research is a charitable organisation committed to advancing the regional fight against cancer. For nearly 30 years they have been working in the North West of England funding world class research into preventing and diagnosing cancer and how to treat it with the most effective ongoing care.

Dave explained the connection by adding: "They are treating my Dad through his fight against lung cancer since being diagnosed last year. I've spent a lot of time there in the last year so they are very close to my heart. This will be my first attempt at a marathon and is a definite attempt to prove something to myself as well."

If you would like to sponsor Dave, go to: http://www.justgiving/davecbrown

CPL Training shortlisted for regional business awards

CPL Training shortlisted for regional business awards

April 16th, 2010

We're pleased to learn that we have just been shortlisted for the Liverpool Daily Post's Regional Business Awards with the winners to be announced in May.

We are shortlisted for The NWDA Medium Business of the Year, for companies with 51 to 250 employees, and are up against a specialist waste collection and recycling firm, B&M Waste Services and a call centre business, The Contact Company.

CEO for CPL Training, Dan Davies said: "We're proud to be part of the thriving business community in the North West and are delighted to be recognised by our peers in this way."

Liverpool-born former cabinet minister Steven Norris will be the keynote speaker for the event to be held at Liverpool's Anglican Cathedral on 27th May.

We currently have places available for the Preparing to Teach in the Lifelong Learning Sector course

We currently have places available for the Preparing to Teach in the Lifelong Learning Sector course

April 6th, 2010

Accredited by Education Development International (EDI)
Gain the qualification needed to teach publicly funded courses.

Course Summary:Minimum 5 day course that satisfies the government requirement for teachers, tutors and trainers to hold an award in preparing to teach in the life long learning sector.

Who should take this qualification?
Anyone who needs an initial award for their role as a teacher or trainer in the lifelong learning sector or those who want to teach in an FE College, tutor in an Adult and Community Learning Centre or be a trainer for a learning provider.

Course Objectives:
Upon completion of the one mandatory unit, learners will have demonstrated that they are able to:

  • Understand the teacher's role and legislative requirements
  • Understand appropriate teaching and learning approaches
  • Demonstrate session planning skills
  • Deliver and evaluate learning
  • Understand the use of assessment methods and reasons for keeping records of assessment

Assessment: Assessment by submission of portfolio

Duration: Minimum 5 days

Cost: £450 per person

To apply for this course please contact Mel Boonstra on 0151 650 6910, you can also email your details or complete the form on our contact page.

May the force be with you

May the force be with you

March 23rd, 2010

Catch up on all our news with our latest copy of our newsletter, Aspire. This time our Chief Executive, Daniel Davies is talking about breaking down barriers to learning and information through this millennium’s most powerful new force; the Internet.

To view the Spring 2010 edition click here.

Celebrating high standards

Celebrating high standards

March 22nd, 2010

Daniel Davies, our Chief Executive, was involved in the judging of one of The Publican Awards recently.

CPL Training is sponsoring The Tenanted/Leased Pub Company of the Year (with 200 or more pubs) and met all the finalists at a grueling panel interview in London. Charles Wells Pub Company, Marston’s Pub Company, Shepherd Neame and Trust Inns are all in the running and Dan said that the standard was extremely high. He added: "Given the threat of the Business and Enterprise Committee Report, everyone involved in this sector has made a huge effort to review and improve their businesses. It was a tough decision."

The final awards will be presented in London on 21st April.

Steps to employment

Steps to employment

February 12th, 2010

In a move designed to bring new people into the hospitality industry, CPL is working with the employment services sector to train long term unemployed people for work.

The Steps2Work programme is an intensive two-week programme covering the NCPLH or Door Supervision qualifications with literacy and numeracy skills embedded into the course programmes. So far 700 unemployed learners have been on courses since April giving them basic skills they have never had before.

Head of Welfare to Work , Gary Bennett, added: "Our Steps2Work programme breaks down barriers to employment for many people who have written themselves off. We work through the numeracy and literacy elements of the course using real examples from the licensed retail and security sectors."

Our new-look website has launched

Our new-look website has launched

January 29th, 2010

We've updated it for 2010 to reflect the expanding nature of our business and we've had some nicer photographs taken too! There are some testimonials from happy customers, a new section on NVQs and our Steps2Work programme as well as the usual course information and booking facility. Let us know what you think.

Raising the online game

Raising the online game

January 29th, 2010

A suite of compliance qualifications has been launched online as a flexible alternative to face to face training.

The newly created division, CPL e-Learning complements the core face-to-face training business but aims to improve accessibility, flexibility and cost effectiveness for a stretched licensed retail workforce.

A review of current online learning products revealed that course content is often delivered in a patronising style with child-like graphics and no obvious benefit beyond reading a course handbook. So, in creating the CPL e-learning courses, a truly global team of expert code writers, graphic designers and 3d animators were brought together. They have produced interactive, relevant learning materials that are appropriate to adult professional learners.

Food safety level 2, health and safety level 2, manual handling, fire marshalling and the Scottish Award for Licensed Premises Staff are now available to an online audience for a fraction of the cost of face-to-face training.

IT Director for CPL, David Dasher commented: "We are the only training provider to span face-to-face and e-Learning courses on this scale and at this quality."

For more information about taking any of the online courses and a short trial demonstration, please go to: www.cple-learning.co.uk.

Trials with the Revolution bar chain have already resulted in a new contract to supply their online learning platform for 18,000 qualifications in the first year. The CPL e-Learning system is embedded into Revolution’s staff website and is linked to their HR system to ensure that every new member of staff falls into the e-Learning regime.

Merry Christmas and a Happy New Year to all

Merry Christmas and a Happy New Year to all

December 24th, 2009

We wish all customers old and new avery Merry Christmas and a safe, exciting and productive New Year. We will be working through the holiday period on our all new website, we hope to implement this over the next month. Sign up to our newsletter to be kept up to date with the launch.

2010 is shaping up to be a very exciting year for us, with many new areas of the company to be launched including our new e-learning department.

CPL Training Finish 19th In The Liverpool 5k Team Challenge

CPL Training Finish 19th In The Liverpool 5k Team Challenge

September 23rd, 2009

CPL Training staff Dave Brown, Shaun Rhead, Ian Wilkins and Sarah McDermott took part in the Liverpool Chamber of Commerce 5k Team Challenge on Sunday 20th September.

More than 1,000 Corporate Athletes took part in the 5K Team Challenge.

Dave Brown, CPL Training's Design & Marketing manager said: "We wanted to do something that would be a fun team event and that would raise much needed funds for Liverpool Chamber’s Charity of the Year, Nugent Care."

"We thought this would a perfect fundraiser to support. Getting fit to take part in the team run has been an added bonus as I am running the 2010 London Marathon too!"

Team CPL Training finished in 19th place overall out of 59 in their category with a combined time of 99 minutes 33 seconds.

Now in its second year, the 5k run is along a stunning riverside course past some of the city's most iconic buildings.

For more information on future events contact Alan Rothwell on 0151 709 1413 or email alan.rothwell@btconnect.com. You can pick up entry forms for other runs from Liverpool Chamber of Commerce Reception, One Old Hall Street, Liverpool or enter on the Run Liverpool website.

CPL Training team runner Shaun Rhead draws out the leading pack at the start of the Liverpool Chamber of Commerce 5k Team Challenge:

CPL Training Finish 19th In The Liverpool 5k Team Challenge

CPL Training Sponsors The Publican Awards

CPL Training Sponsors The Publican Awards

September 15th, 2009

Once again CPL has teamed up with The Publican magazine to sponsor one of the awards at their renowned annual celebration of the best of the best in on-licensed retail. We are sponsoring the Pub Company of the Year - Tenanted / Leased 200+ outlets category and will be involved in the judging process from start to finish.

Daniel Davies, CEO for CPL Training commented: “Entering and winning an award is all about reaching the pinnacle in your chosen career so CPL Training is delighted to join the celebrations with The Publican and recognise those life-changing moments.”

Keep Up To Speed With Our Social Networking

Keep Up To Speed With Our Social Networking

September 2nd, 2009

You can now follow us on various Social Networking websites to keep up to speed with everything we do to help you attain the very best standards through training. Follow us on:





CPL Training Strengthen Their On-trade Team

CPL Training Strengthen Their On-trade Team

June 21st, 2009

CPL Training, has announced two new key appointments to strengthen their on-trade team.

Ex-Greenalls MD and industry expert, Trevor Upton, will join as a non-executive director. Trevor worked with Grand Met and then Greenalls where he created a Pub, Restaurants & Lodge division called Premier House. Having met with Daniel Davies of CPL he was so impressed by his desire to improve the training within the Hospitality Industry that he was prepared to give up some of his retirement leisure time to join CPL Training.

Meanwhile Terri Hardy will join the corporate sales team in a business development role as well as running some training courses for CPL Training. Terri brings a wealth of experience in the training/HR function and has held a variety of commercial and HR roles for some of the industry's best known companies such as Whitbread, Marston's, Enterprise Inns and Greene King.

Chief Executive, Daniel Davies commented: "We're working closely with pub operators to provide solutions for their training requirements so I am delighted to welcome two such experienced practitioners to the business. I know they will enhance the long-term partnership approach that we are developing with our customers."

Interested in Running a Pub With Admiral Taverns?

Interested in Running a Pub With Admiral Taverns?

June 12th, 2009

Click here to find out more about tenancy and leased opportunities from Admiral Taverns.

Somerfield Gets Personal

Somerfield Gets Personal

May 22nd, 2009

Somerfield have been working with CPL Training to prepare for the new Scottish licensing regime.

Over 400 staff at their stores in Scotland have passed the Scottish Certificate for Personal Licence Holders (SCPLH) so far and are now receiving a new Personal Licence from their relevant licensing authority.

Training for the retailer began in February and courses are being taken at the nearest CPL Training location. Somerfield then have further in-house training planned to cover the requirement for staff training in the new licensing regime.

Suzanne Smith, Corporate Sales Director for CPL Training said: "We are delighted to work with Somerfield on this project. Given the scale of the business in Scotland, CPL Training was one of the few providers who could undertake the task. In addition to our eighteen training centres across Scotland we are also able to provide bespoke training clients who have the space and numbers for a course."

Hotel Group Blazes a Trail

Hotel Group Blazes a Trail

May 21st, 2009

Shearings Hotels are blazing a trail by educating their frontline staff in the sale of alcohol. In partnership with CPL Training, they have launched a staff training programme for any staff involved in the sale of alcohol.

Whilst this isn't a current requirement in England and Wales, it is becoming mandatory in the new Scottish licensing regime from 1st September. There are noises from Government to suggest that England and Wales may follow the same route.

Shearings Hotels have already adopted the Scottish Award for Licensed Premises Staff (SALPS) for their Scottish hotels but will also roll out a version of the award to their hotels in England and Wales too over the next few months.

With CPL they have developed "ALPS" in response - the Award for Licensed Premises Staff. This will complement the knowledge and qualifications of the three or four employees who already have the NCPLH or SCPLH at each location.

Hylda Stewart, HR and Training Manager for Shearings commented: "We're looking for a consistent approach across all of our staff in the UK, but this award also makes great business sense too. I'm keen that all our frontline staff are aware of their social responsibility in selling alcohol as well as their legal duty of care."

Shearings Holidays is one of the UK's leading holiday companies specialising in holidays for the mature customer. Shearings Holidays employs around 3,000 staff throughout the group, which includes a chain of 49 hotels throughout Britain and at least 200 will take the new award.

An Admirable Course

An Admirable Course

November 21st, 2008

"Hugh turned a potentially arduous and brain numbing day into a relaxed and informative experience."

Pub operator, Admiral Taverns, was extremely positive recently following an NCPLH (National Certificate for Personal Licence Holders) course for new licensees.

The NCPLH is a legal requirement for anyone who wants to run a pub and sets out to provide them with a clear understanding of the framework of law and regulation that underpins the responsibilities of the personal licence holder.

Rather than making this a dry, technical day, CPL Training sets out to explain all aspects of the course through examples of real-life situations in a light-hearted manner that everyone will digest and remember.

Pete Mills, from Admiral Taverns Recruitment Department, sat the course in Chester with some new licensees and was full of praise for Hugh Chase, the trainer for the day and said: "Everyone felt comfortable in the room, which was packed, and were happy to ask questions if there was something they didn't understand."

He added: "I think that a lot of people will go home feeling confident about running a pub of their own and dealing with any inevitable issues or problems associated with working in this trade."

Anyone interested in attending an NCPLH course can call 0151 650 6911 or book online here

CPL Named Runners Up At Business Oscars

CPL Named Runners Up At Business Oscars

November 19th, 2008

Leading training provider, CPL Training, has been named runner up at the prestigious National Business Awards.

Considered the, "National Business Oscars" throughout the business community, CPL Training has been short-listed in the Tenon Award for Entrepreneurial Spirit category which celebrates creative, entrepreneurial drive and innovation.

The company was recognised for its recent strategy of diversification and growth in the face of changing market conditions. During the past year, CPL Training has successfully entered a series of new sectors, launching an international division, specialist security training arm and NVQ branch.

A team from CPL Training joined representatives from other national and regional brand names at a ceremony held at London's Grosvenor House Hotel. Hosted by Andrew Marr and sponsored by the Daily Telegraph and Orange, guests on the night included Secretary of State, Peter Mandelson and HRH, The Earl of Wessex.

Daniel Davies, CPL Training chief executive said: "To be part of the National Business Awards, and to be short-listed in the entrepreneur category, is a fantastic achievement for CPL Training. During the past year, we have re-focused our business model, steering us towards new growth sectors whilst re-affirming our position as number one training provider to the licensed trade.

"To see the company recognised as entrepreneurial and successful at this level is a great honor and real coup for us all."

SCPLH a 'Business Necessity'

SCPLH a 'Business Necessity'

October 29th, 2008

Brian Davidson from the Garden House Hotel in Gretna and 8 of his staff took the SCPLH course recently with CPL Training and declared the course a "business necessity ".

Whilst the SCPLH is a mandatory requirement for personal licence applicants under the new Scottish licensing regime, Brian felt that it was also an ideal business development course, helping to identify new opportunities for the business as well as highly motivational for his team.

The training course provides each delegate with a clear understanding of the framework of law and regulation that underpins the responsibilities of the personal licence holder.

Brian explained further: "It was one of the best training sessions I have ever experienced, not only was the trainer, Hugh Chase, superb, but we also clarified many grey areas, such as the law in relation to 16-17 year olds being allowed to serve behind the bar, as well as learning lots of new information. People might be unhappy about doing a day's training to gain their personal licence, but in my experience, it was first class and well worth it!"

CPL Training Scotland is running SCPLH courses each month in 15 venues across the country for £125 per person (with 15% discount for 3 or more staff).

Call CPL Training Scotland about courses on 0141 359 5659

CPL Strengthen Training Services Through NVQ's

CPL Strengthen Training Services Through NVQ's

October 28th, 2008

Wirral based, CPL Training, is celebrating having secured a number of long term training contracts with national employment agencies and local authorities through its recently launched NVQ arm.

The company, considered the UK's leading provider of training to the licensed industries, is beginning to reap the rewards of a year long strategy of diversification that has seen CPL Training open both the NVQ arm and an international division, whose primary focus is on the Middle East.

The move into the NVQ market has been piloted in Wirral and Liverpool to huge success and during 2008, the company trained over 400 people in various disciplines including hospitality, legislation, health and safety and cleaning.

CPL Training has grown its NVQ arm to a team of over 20 people this year, most working both on and off site supporting employers and employees through the learning and training process in support of the NVQ accreditation.

Daniel Davies, CPL Training Chief Executive said: "There is a definite gap in the market for this type of service both within Merseyside and nationally. We have taken our knowledge and understanding of training in closely related areas and applied this to the NVQ sector which has worked out extremely well. We now aim to roll this service out nationally, using the experience gained through our work local."

The Best of the Best

The Best of the Best

September 29th, 2008

The Plungington Tavern in Preston was crowned Best Training Pub of the Year at the 2008 Great British Pub Awards in September and the award was sponsored and judged by CPL Training.

Chosen from six finalists from around the UK, Graham Rowson was chosen as the overall winner for developing four core training modules driven by CD and supplemented by oral instruction for all of his staff but also local licensees new to the industry. The modules cover crucial areas such as health and safety, First aid, basic bar work and cellar maintenance. "There is no substitute for training," says Graham. "Efficient, knowledgeable staff are the back bone of any successful pub business and the value proper training gives is incalculable."

Graham and Angela Rowson collected their award from TV comedian, Hugh Dennis, Suzanne Smith, Corporate Sales Director for CPL Training and Morning Advertiser Editor, Andrew Pring.

CPL Training Short Listed for National Business Award

CPL Training Short Listed for National Business Award

September 15th, 2008

CPL Training has been short listed in the National Business Awards for The Tenon Award for Entrepreneurial Spirit.

This award recognises successful entrepreneurial businesses that have shown creativity, innovation and have overcome barriers with entrepreneurial drive and determination. All finalists who have been short listed showcase the contribution that entrepreneurs throughout the UK are making to today's economy.

The winners of each category will be announced and presented with their trophy on stage during the Awards Ceremony & Dinner on the 18th November 2008, at the Grosvenor House Hotel in London.

Daniel Davies, Chief Executive for CPL Training said: "We're incredibly proud that the business has been short-listed for a National Business Award. We have enjoyed constant growth over the last few years with a team of dedicated, hard-working people whilst we have strived to stay one step ahead of the market. We're in a tough category against some formidable competition so being judged alongside them is a tremendous honour."

Daniel Davies of CPL Training named Young Entrepreneur of the Year

Daniel Davies of CPL Training named Young Entrepreneur of the Year

May 16th, 2008

CPL Training's Chief Executive Daniel Davies has been voted Merseyside's Young Entrepreneur of the Year.

In recognition of the fact the professional services sector relies on those unique individuals prepared to take risks and build businesses, the Liverpool Professionals Awards includes a Young Entrepreneur Award.

This year's winner was Daniel Davies. A dynamic individual with a clear vision, drive, determination and ability to achieve all business goals and aspirations, Daniel'' passion for CPL Training has driven the company to become the sector leader it is today.

Local Licensing Leaders Celebrate Collaboration

Local Licensing Leaders Celebrate Collaboration

May 1st, 2008

Wirral-born licensing leaders, Daniel Davies, Chief Executive of CPL Training and Inventive Leisure Chief Executive, Roy Ellis, have joined forces to implement a national training strategy for all of Inventive Leisure's Revolution bars. The 55-strong Revolution bar chain, a recent winner in the prestigious Publican awards, appointed CPL Training as its preferred training provider for all licensing training including the National Certificate for Personal Licence Holders (NCPLH), the Scottish Certificate for Personal Licence Holders (SCPLH), and the National Diploma for Designated Premises Supervisors (NDDPS).

CPL Training, the UK's leading provider of training to the licensed retail sector, has to date trained over 250 Inventive Leisure staff. CPL currently operates 70 training venues throughout the UK and delegates are able to select a training venue local to them. Daniel Davies commented: "I'm pleased that our companies are able to collaborate on a national basis. Revolution Bars is one of the UK's most well established and recognisable brands, whilst CPL Training is the market leader within its field. This successful collaboration has developed through a mutual understanding of the synergies that can be achieved by a national bar chain and a national training provider working together."

Great British Pub Awards

Great British Pub Awards

April 21st, 2008


CPL Training, the UK's leading provider of personal licence training, has announced its category sponsorship of this year's Great British Pub Awards. These prestigious Morning Advertiser led awards are designed to recognise excellence in licensed retailing across the sector. CPL Training is set to sponsor the Best Programme for Pub Staff Training award which will be presented to the pub that has done most to develop the skills of its staff.

Held at the London Hilton on Park Lane in September, the awards are considered one of the highlights in the industry calendar. Suzanne Smith, Corporate Director of CPL Training said: "The Best Programme for Pub Staff Training is a new award being launched this year. CPL training has worked closely with the MA to develop this award as we felt that it was important to mark the achievements of publicans in training and developing their people. The category winner will be chosen after reviewing evidence of best practice in dealing with customers, perfect pour, product knowledge and individual career progression."

Thresher NCPLH training hits one thousand

Thresher NCPLH training hits one thousand

December 5th, 2007

The UK's leading independent drinks retailer, the Thresher Group, has announced the completion of personal licence training for its 1,000th member of staff, the culmination of an 18-month partnership with leading training provider, CPL Training.

Philip Loring, head of Thresher Central Operations and CPL Training Chairman, Paul Chase met 1,000th candidate, Chloe Ayers, at the Thresher store in St Albans store to personally congratulate her, marking the occasion with a celebratory bottle of champagne.

Paul Chase, CPL Training Chairman said: "This is a real landmark that illustrates the excellent working relationship between CPL Training and Thresher. Our skills, experience and understanding of the licensed-retail sector, and the expert delivery of our flagship qualification, the National Certificate for Personal Licence Holders (NCPLH), has enabled us to meet all of the criteria established by Thresher at the outset."

The collaboration between the two organisations was established in 2006 with the aim of consolidating Thresher's training activity, ensuring that relevant team members could access personal licence training quickly, and at venues local to their stores.

CPL Training is the UK's largest licensed-retail training provider, and currently operates 54 training venues throughout England and Wales from which the NCPLH is available. A further 14 venues have recently been opened in Scotland from which the new Scottish personal licence course will be delivered.

Philip Loring, head of Central Operations for the Thresher Group said: "The Thresher Group operates over 1800 stores in the UK and the new Licensing Act requires us to make a significant investment in staff and training. Our partnership with CPL has proved to be very successful, enabling us to concentrate on the recruitment of staff in the knowledge that CPL can deliver a consistent, high quality training package throughout the UK.

Thresher NCPLH training hits one thousand

CPL Training Chief Executive joins the 42-under-42

CPL Training Chief Executive joins the 42-under-42

October 9th, 2007

CPL Trainings founder and chief executive, Daniel Davies, has been selected as one of the brightest business people in the North West of England by leading business magazine, Insider.

Its annual award focuses on the 42 individuals under 42 years of age that it believes are contributing most towards the region's development.

Daniel Davies said: "It's great to receive this level of recognition, both on a personal level and in terms of the company as a whole."

CPL Training announces the launch of

CPL Training announces the launch of "CPL Scotland"

August 22nd, 2007

CPL Training has been providing licensee training in Scotland since July 2007 at two training venues, in Edinburgh and in Glasgow. We aim to open another three centres - in Aberdeen, Inverness and Dundee by October this year, creating local availability in all of Scotland's main population centres.

A CPL Scotland office will also be established so that we can co-ordinate training in Scotland and provide a first class service to Scottish learners. CPL Scotland's Director of Training Denise MacKean commented: "We are proud to announce the launch of CPL Scotland and to commit ourselves to the provision of training and qualifications for the benefit of the Scottish people."

The transition to the new licensing regime in Scotland will begin in 2008 with Licensing Boards accepting personal licence applications from February 2008 onwards. The new Scottish Certificate for Personal Licence Holders (SCPLH) will be available from CPL Scotland from October this year and will replace the current Scottish Licensee's Certificate.

Paul Chase
Chairman, CPL Training

CPL Launch Check21

CPL Launch Check21

July 22nd, 2007

Protect your premises against teenage tipplers and under age test purchasing!

With Check 21 materials you can send a clear message that in your premises staff will "Check 21" to ensure that sales of all age-restricted products do not take place.

More Information...

CPL Call for Underage Sales Prevention

CPL Call for Underage Sales Prevention

July 13th, 2007

Following a significant increase in violent crime involving knives used by school children, the Confederation of Professional Licensees (CPL) has launched the EDI Level 2 Award in Underage Sales Prevention

Aimed at businesses that sell age-restricted products, the one-day course will educate delegates on all of the products deemed illegal for sale to specific age groups. Items range from domestic knives to computer games, petrol, liqueur chocolates and alcohol.

The course will also offer guidance on how to deal with underage customers, including how to check for proof of age and how to act in situations where conflict may arise when service has been refused.

The course has been developed in association with Education Development International.

Paul Chase, Chairman of CPL commented:
"It is imperative that retail staff are given the necessary support, education and training to deal with underage sales prevention."

"By attending a one-day course, businesses and individuals can protect themselves from potentially dangerous situations and damaging repercussions for their business and staff."

Training First For Britannia Hotels

Training First For Britannia Hotels

July 12th, 2007

The Confederation of Professional Licensees (CPL) has scooped a prestigious UK-wide contract with Britannia Hotels providing a bespoke training service for the company at each of its 31 hotels.

Britannia is the UK's largest privately owned hotel group with an annaul turnover in excess of £500m. The decision to join forces with CPL is testament to the company's commitment to provide the highest quality training for its 4,000 plus workforce.

CPL will train over 700 Britannia employees during an initial one-year period where courses are set to include basic and intermediate food hygiene, first aid, hazard analysis and the National Certificate for Personal Licence Holders (NCPLH).

Michael Marten, group personnel and training manager for Britannia Hotels said: "Our collaboration with CPL demonstrates Britannia's aim to improve our training capabilities, by using a company that provide a one-stop shop service that is of the highest quality available."

CPL will provide a predominantly in-house training service where courses are delivered at the client's premises. As the UK's largest provider of training to the licensed trade, CPL has developed a programme that meets the specific needs of Britannia offering a flexible and responsive approach.

Chris Carney, managing director of CPL commented: "The Britannia contract win demonstrates our ability to diversify into any sector where professional training is required. We look forward to rolling out the national training programme for our client, responding to the evolving needs of Britannia and delivering training programmes that are in line with current and future legislation."

CPL Celebrate Thresher Contract

CPL Celebrate Thresher Contract

July 12th, 2007


The Confederation of Professional Licensees (CPL) has been appointed as the NCPLH (National Certificate for Personal Licence Holders) training provider for Thresher.

The collaboration between CPL, the largest training provider to the licensed trade in the UK and Thresher, the UK's leading independent drinks retailer, will allow Thresher to consolidate its training function, utilising a limited number of approved providers to meet all of its training needs.

CPL was chosen by the organisation because of its ability to offer a nationwide service through a network of 60 training venues. In total 800 Thresher employees will undergo NCPLH training over the next 12 months through CPL.

The large-scale contract was awarded following an initial regional based training programme where 50 Thresher staff members underwent the NCPLH examination process. Upon successful completion, CPL were cited by Thresher as a professional, reliable and well established organisation with the national capabilities to provide training to key staff members for all UK outlets.

Daniel Davies, Chief Executive of CPL commented: "We look forward to working closely with Thresher, developing a long-term relationship with them and striving to ensure that we are able to meet all of their existing and future training needs."

Philip Loring, head of Thresher central operations commented: "We are delighted with the new partnership which will enable us to provide NCPLH training across a wide geographical area, closely aligned to our store locations."

Underage Sales Survey Reveals Major Threat to Retailers

Underage Sales Survey Reveals Major Threat to Retailers

July 12th, 2007

An extensive survey carried out by the UK's leading provider of training for the licensed retail sector, CPL, has revealed that almost 53% of participants have endured verbal abuse, threats of violence or have been physically attacked when refusing to sell alcohol to an underage customer.

Over 1,000 people took part in the nationwide survey, all of whom are employed within the licensed trade and have undertaken the National Certificate for Personal Licence Holders qualification through CPL. These shocking findings demonstrate the ongoing and widespread threat faced by licensed retailers as a result of youths attempting to purchase alcohol.

The survey also asked whether individuals have received training in how to refuse alcohol to underage customers - where 87% answered yes, the figures above suggest that training and support is proving ineffective and inadequate.

With Government pressure mounting and with new legislation allowing courts to impose potential fines of up to £5,000 and six months in prison to businesses or individuals caught selling alcohol to minors, lack of training and support continues to leave retailers open to attack.

Paul Chase, CPL Chairman commented: "Whilst this survey demonstrates a growth in the number of staff being trained in underage sales prevention, if training doesn't include conflict management, how to identify underage customers and how to refuse sales, then it leaves licensed retailers and their employees in a very vulnerable position."

Living Ventures Step Up Training with CPL

Living Ventures Step Up Training with CPL

July 12th, 2007

Leading restaurant and bar group, Living Ventures has joined forces with CPL to create a bespoke training and development programme.

The country's number one licensed trade training provider CPL, will offer ongoing support and training to staff at each of the 29 Living Venture restaurants and bars which include The Living Room, Est Est Est and Black House Grills.

Launched in 1999, Living Ventures has enjoyed rapid growth and success - the company brands are now some of the UK's most well recognised and popular venues for eating and drinking. The company's decision to work closely with CPL demonstrates Living Ventures ongoing commitment to ensuring its customers experience a first class service from a well trained and skilled workforce.

Daniel Davies, CPL's Chief Executive commented: "Our recent appointment as preferred training provider by Living Ventures is a great coup for us and reinforces our position as the training provider of choice for the country's leading restaurants and bars."

CPL Launch Designated Supervisor Diploma

CPL Launch Designated Supervisor Diploma

July 12th, 2007

The Confederation of Professional Licensees (CPL) has launched launch the UK's first Diploma for Designated Premises Supervisors.

The Level 3 National Diploma for Designated Premises Supervisors has been developed in association with EDI and offers advanced training for those who hold the NCPLH (National Certificate for Personal Licence Holders). This course aims to provide licensees with the knowledge to uphold the terms stipulated in the new Licensing Act, safeguarding themselves and their business for the future.

Daniel Davies, Chief Executive of CPL commented: "CPL is the first company in the UK to offer this advanced level of training support for people involved in managing licensed premises. We recognise the needs of premises supervisors and have developed this course to ensure that the responsibilities of being in control of licensed premises are clearly communicated and understood by these key individuals."

Trade Reacts to Enforcement of Smoking Ban

Trade Reacts to Enforcement of Smoking Ban

July 12th, 2007

The Confederation of Professional Licensees has this week revealed the findings of an extensive survey focusing on the impact of the pending smoking ban for individuals working in a licensed premises.

With a 60/40 split between on and off trade respectively, the report highlights significant fears for personal safety, views on how the ban will affect the wider trade, public awareness of the restrictions imposed by the ban and how difficult the ban will be to enforce.

Using the opportunity to voice their concerns, 56% of on trade respondents expressed a fear that they would face verbal abuse, physical threats or violence when attempting to impose the ban. Paul Chase, CPL Chairman commented: "These results are particularly worrying and highlight fears for personal safety - businesses and individuals are clearly not confident that they can deal with situations where conflict may arise."

Almost all delegates agreed that action should be taken to reduce the risks of passive smoking and an average 80% supported the ban. When asked the question, "Do you believe that the smoking ban will attract new customer groups", 57% answered, "Yes".

Responding to the issue of enforcing the smoking ban, 56% of the on-trade felt that the process would be "moderately difficult". Whilst 27% felt it would be "difficult" to enforce, only 17% said that the process would be "easy"

When asked what impact the pending ban would have on the licensing trade, 47% believed that trade would fall, whilst 36% felt that it would have no impact and 15% believed trade would improve.

Paul Chase said: "This is a unique survey, because it questions people working in the trade, all of whom were about to apply for their personal licence."

"It is clear that whilst this group supports the smoking ban, they are concerned about personal safety and very few believe the impact on the level of trade will be positive."

The survey was carried out by the UK's leading independent provider of training to the licensed trade, CPL, who questioned over 1,000 delegates nationwide during a three-month period, each of whom was training to gain the NCPLH (National Certificate for Personal Licence Holders) accreditation.

CPL Strengthen Management Team

CPL Strengthen Management Team

July 12th, 2007

CPL, the UKs leading provider of training to the licensed retail sector, has strengthened and consolidated its core management team, appointing a new financial director and two high profile non-executive directors.

John Taylor, former European supply chain Director at Unilever will join former Bristol & West International Director and Chief Executive, Chris Robinson, to support and advise the team on strategic issues as the company continues to enjoy rapid growth, diversifying into a range of new sectors and disciplines.

John Taylor will examine CPL's market position and identify future areas of possible growth that are clearly aligned with the company's wider expansion plans. His knowledge and understanding of corporate development will prove to be a huge asset as CPL prepare to drive the business further forward.

With over 20 years experience in the banking and finance industry, Chris Robinson has particular strengths in the establishment and development of customer relationships. His key role will be to support and develop the strategy required to expand CPL's partnerships with existing and potential corporate clients.

Chris Robinson commented: "CPL is a dynamic company that is recognised nationally as a leader within its field. Its association and partnerships with some of the UK's premiere brands is testament to the company's growing success. I look forward to continuing to work alongside the senior management team on a range of exciting new initiatives."

Other changes include the appointment of Gail Mortimer as Finance Director based at CPL's head office in Wirral. Daniel Davies assumes the position of Chief Executive, leading CPL's overall development, whilst Paul Chase retains the position of CPL Chairman, with responsibilities for qualification and course development and CPL's expansion into Scotland.

Commenting on these changes, Daniel Davies said: "The appointments of both John and Chris is a fantastic coup for CPL. By bringing their knowledge, skills and experience to the company, we are supported by some key business players who have operated at the very top of British industry. Their future support will be imperative as our business continues to grow and evolve."